ERDB Library provides assistance/guidance to on-the-spot library clients/visitors on where to find the necessary reference materials in the library, whether the material is in manual or electronic format. Similarly, it offers additional readings regarding the needed information. It also initiates referrals to neighboring libraries if the needed reference materials are not available in the library.
Embedded Files
a. On-site/Online for External Clients
a. On-site/Online for External Clients
Office/Division
Technology Transfer Division (TTD)/
RDE Centers’ Technology Packaging, Promotion, and Extension Unit
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
ERDB Staff and Employees, Research Centers, Government Personnel, Public Users including Students from Colleges and Universities, Individuals from Indigenous/Marginalized Group
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
On-site Client/Online
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. On-site Library Client with simple library inquiry, fills up the logbook
2. For Online Client
https://forms.gle/RmbPfQmQiTp4T77i9
Library assistance for the needed information/library materials
None
10 Minutes
Librarian II/Librarian I
3. Fills up CSM Form
Received filled-up CSM Form
none
10 minutes
Librarian I
EXPECTED TURN AROUND TIME
20 Minutes
b. Request via Telephone/Hard copy/e-copy
b. Request via Telephone/Hard copy/e-copy
Office/Division
Technology Transfer Division (TTD)/
RDE Centers’ Technology Packaging, Promotion and Extension Unit
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Government to Business (G2B)
Who May Avail
ERDB Staff and Employees, Research Centers, Government Personnel, Public Users including Students from Colleges and Universities, Individuals from Indigenous/Marginalized Group
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Letter request via email/hard copy
Client
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Client sends letter to the ERDB Director
Receives the letter, acknowledges, and forwards to Office of the Director
None
1 day
Records Officer II
Forwards/ coordinates with Technology Transfer Division
None
1 day
Director
Assign to the Library
1 day
Chief, TTD
2. Client receives the letter reply
Received the inquiry and valuate the needed information/service of the Client; Draft a letter response for the Director’s signature
For simple transaction, the Librarian will respond immediately
None
1 hour
Librarian II / Librarian I
For more than five simple queries, the Librarian will answer the Client according to its level of inquiry
2 hours
Librarian II /Librarian I
3. Fills up CSM Form
Received filled-up CSM Form
None
10 minutes
Librarian I
EXPECTED TURN AROUND TIME
Simple: 1 hour
Complex: 3 days, 3 hours & 10 minutes
c. Lecture/Presentation
c. Lecture/Presentation
Office/Division
Technology Transfer Division (TTD)
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Who May Avail
Students, Academe, LGUs
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Letter request via email/hard copy
Client
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
1. Sends a letter request for Library Lecture/Presentation
Receives letter request and forwards to the Office of the Director
None
1 day
Records Officer II
Forwards/Coordinates with the Library
None
1 day
Director
Prepares the letter reply
Admin Assistant III
Office of the Director
2. Client receives the letter reply
Received the request and schedule the
lecture/presentation
10 minutes
Librarian I
3. Client returns on the date of lecture/ presentation
Conducts the lecture/presentation with the approval of the immediate supervisor
½ day
Librarian II
4. Post lecture assessment and fills up CSS Form
Provides Certification for the attendees
Librarian I
EXPECTED TURN AROUND TIME
3 days, 4 hours & 10 minutes
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