Citizen’s Charter No. 15. Electronic Mail Services
Citizen’s Charter No. 15. Electronic Mail Services
Embedded Files
To facilitate exchange of information between the Bureau and DENR CO, the Unit utilizes two (2) email addresses, erdb@denr.gov.ph and erdbco@yahoo.com and these are being managed by a staff from the PICTD-MIS and PICTD-PPS, respectively.
The messages are printed and after initial appraisal of the Officer-in-Charge, the documents are forwarded to the Office of the Director or to the concerned division (if the division/unit is specified).
Office/Division
Planning and Information and Communications Technology Division (PICTD)
Classification
Simple
Type of Transaction
Government to Government (G2G)
Government to Citizen (G2C)
Who May Avail
All
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Valid E-mail Address
N/A
CLIENT STEPS
AGENCY ACTION
FEES TO BE PAID
PROCESSING TIME
PERSON RESPONSIBLE
Sends communication/ letter through Email
Opens email account (erdb webmail), and forwards to ERDB Records Section
None
20 Minutes
Info Systems Analyst II / PICTD
Receives printed documents and forward to the Office of the Director or concerned Division with DTS no.
None
10 Minutes
Data Encoder-Controller / Records Unit
Receives by the Office of the Director or concerned division
None
2 Minutes
Administrative Assistant III / Office of the Director
EXPECTED TURN AROUND TIME
32 minutes
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