Expired Listing For Sale/Rent

Expired Sale Script

Hi NAME, it’s NAME calling from AGENCY.

Have I got you at a good time? I won't keep you long.

The reason for my call today is that I've been keeping an eye on your property since you listed X weeks/months ago and to be honest I'm really surprised it isn't marked as sold online. Can I ask, Have you got a contract on your home at the moment or is it still available?

Under Contract -  I'm not surprised! You have a beautiful property there. Congratulations! Will you be staying local or? Have you found your next home yet or could we help you find the right one? Get details

Still available - oh ok then. How has everything been going with the sale?
Have you had any offers?
Are you getting good numbers through your open homes?
Are you happy with the agent?
How did you choose NAME to represent you?
Ask questions...

If you'd be open to it NAME, I'd love the opportunity to show you how we do things differently, and how we can help you get the result you're after. It's 100% confidential and no obligation at all of course, we have found that often a fresh approach can make all the difference. Would there be a time that works for me to pop over? Book it in!

If asks about marketing costs: If its ok with you NAME, first let me show you how we can get you a great result, and if that sounds like it'd work for you, we will be able to work out the cost. Are you open-minded to a conversation? Book it in!

If no:  No worries at all. Can I ask NAME, is that because you're happy with AGENT or is there another reason thats preventing you moving forward with a chat? (often they say cost to re-market, go back to above)

To end call

If booked: Well, thats all from me NAME. Thank you so much for your time and I'll see you on DAY at TIME. Have a great day!

If not able to get in the door: I really appreciate your time today NAME. Is it ok with you if I keep in touch every few weeks to see how everything is going and keep you up to date with relevant information? Thanks so much and all the best at your opens this weekend!

Expired Rent Script

Hi NAME, it’s NAME calling from AGENCY.

Have I got you at a good time? I won't keep you long.

The reason for my call today is that I've been keeping an eye on your investment property at ADDRESS and have noticed it has been for rent for a few weeks now. I wanted to reach out as we have a LOT of buyers looking to get into that pocket of SUBURB and I wondered if you'd be open to an offer on your property if it was at the right money?

Yes! - Great! Well I have a few buyers that come to mind immediately. Would it be ok if we got some paperwork together and I show them through to get an idea on their thoughts and if we don't get the interest we're hoping we can discuss taking the property to market - how does that sound?

No: Not a worry at all, I totally understand. It's a fantastic property so I'd want to hold onto it too! In that case, would you be open to a chat with our rental team. They are absolutely fantastic and it couldn't hurt to get a second opinion!?

To end call

Before I let you go NAME, so I am able to be as relevant with any communication and not spam you with unnecessary info, have you got any other plans real estate wise in the next 12 months or so or?

If yes, get details.

Well, thank you so much for your time today NAME, it was lovely to speak with you/I'm looking forward to seeing you on DAY. If ever you need anything at all, please don't hesitate to get in touch! Have a great day!