Objective
To follow up on clicks via iRealty in a non-invasive manner that allows us to open the door to further communication and opportunities.
Key point: Do not say anything about the client clicking on the newsletter
PURPOSE: To follow up on specific property clicks via iRealty in a non-invasive manner that allows us to open the door to further communication and opportunities.
Specific Property Clicks:
Good morning/afternoon NAME,
It’s NAME calling from AGENCY, How are you today? That’s great to hear! Have I got you at a good time, I won’t keep you long.
The reason for my call today is because we met you some time ago at ADDRESS/you enquired on a property we had listed in SUBURB (insert how we met/know they’re buying) and I wanted to check in and see if you’re still looking to buy or if you’ve bought something already or? (end in or then be quiet and they will speak)
Still looking:
Well, hopefully, we can help you find something! - How’s it all going with your search?
Can I confirm what you’re looking for so I can make sure we’re keeping you up to date with relevant properties that we have available?
Great, thanks for sharing that with me NAME. Based on what you’ve told me, we actually have a property available at the moment that I’d love to show you. It’s number 3 Smith Street in SUBURB - Have you seen that one at all?
Well, it sounds ideal for what you’re looking for/it is a little different to what you’re looking for in that it’s got a XXX but I still feel it would be worth having a look - is there a time that suits that I could take you through?
Bought: Oh great! Congratulations! I bet you’re happy to see the back end of open homes!
Where did you end up buying? Was it in SUBURB or? Are you moving in or is that one an investment property?
If it’s of interest, we keep local property owners up to date with general market information quarterly. It’s just to keep your finger on the pulse in the market and like I said we just send it quarterly - would that be of interest to you? (Confirm details including address)
Well, I’ll let you get on with your day - before I let you go, will you have any other real estate needs upcoming that we could be of assistance with?
Thanks again for your time and have a great day!
VOICEMAIL:
Good morning/ afternoon CLIENT NAME. It's NAME calling from AGENCY. I was just giving you a quick call to check in and see if you’re still looking to buy. We have a number of great properties available both on and off-market, if you’re interested please get in touch on 0400 000 000. Thanks & have a great day!
Buyers - Buyer fact sheet clicks
PURPOSE: To follow up on clicks via iRealty in a non-invasive manner that allows us to open the door to further communication and opportunities.
Buying Facts Sheet or Interaction Clicks:
Good morning/afternoon NAME,
It’s NAME calling from AGENCY, How are you today? That’s great to hear! Have I got you at a good time, I won’t keep you long.
The reason for my call today is because we met you some time ago at ADDRESS (insert how we met/know they’re buying) and I wanted to check in and see if you’re still looking to buy or if you’ve bought something already or? (end in or then be quiet and they will speak)
Still looking:
It can be tricky sometimes to find that perfect property cant it! How’s it all going with your search?
Can I confirm your buying requirements so I can make sure we’re keeping you up to date with relevant properties that we have available?
For Auction Fact Sheet clicks: If it’s of interest to you, I can send you through some information on what to expect regarding key timeframes etc when you’re purchasing, but also, what we find is most helpful is our ‘Buying at Auction’ information. It provides insight into the process and gives tips to bidders to help them be prepared and stand out - would this be of benefit to you?
Bought: Oh great! Congratulations! I bet you’re happy to see the back end of open homes!
Where did you end up buying? Was it in SUBURB or? Are you moving in or is that one an investment property?
If it’s of interest, we keep local property owners up to date with general market information quarterly. It’s just to keep your finger on the pulse in the market and like I said we just send it quarterly - would that be of interest to you? (Confirm details including address)
Well, I’ll let you get on with your day - before I let you go, will you have any other real estate needs upcoming that we could be of assistance with?
Thanks again for your time and have a great day!
VOICEMAIL:
Good morning/ afternoon CLIENT NAME. It's NAME calling from AGENCY. I was just giving you a quick call to check in and see if you’re still looking to buy. We have a number of off-market opportunities, if you’re interested please get in touch on 0400 000 000. Thanks & have a great day!