Buyer Callback Script

Good morning/afternoon NAME,

This is NAME calling from AGENT's team at AGENCY. Have I got you at a good time? I won’t keep you long.

You attended the inspection at <address> today, I just wanted to follow up with you and see if you had any interest in the home?

YES:

Fantastic, can I ask what it is you like about the home?

Well, it is definitely a great home and I can assure you the owners are totally committed to selling.

What kind of price range do you see this home being in OR The property is listed for X,  do you have interest in making an offer on the property?
Would you be open to making an offer at that level?
If yes: state next steps
If no: Can I ask NAME, is there a price that you would have interest in making an offer?
Do you live in the area at the moment? {Get suburb}

So, what are your plans, do you need to sell before you buy or will you rent out your current house?

SELLER: Have you had a recent market appraisal on your house? {Get appraisal} “It’s always good to get a second opinion, I could book in an appraisal for you, it will only take 20mins. Are you free on Wednesday or Thursday next week?

NO:

That's ok, what is it about this property that doesn't suit you?

Can I ask, what price range do you think the property sits in?

Is there any price that this property would be of interest to you at?
Do you live in the area at the moment? {Get suburb}

So, what are your plans, do you need to sell before you buy or will you rent out your current house?

SELLER: Have you had a recent market appraisal on your house? {Get appraisal} “It’s always good to get a second opinion, I could book in an appraisal for you, it will only take 20 minutes. Are you free on Wednesday or Thursday next week?

VOICEMAIL 

Hi NAME, This is NAME calling from AGENT's team at AGENCY. Just calling in reference to [address] you inspected on Saturday. Please give me a call back on [phone].