Accepted Offer

Hello INSERTNAME,

[AFFIRMATIVE WORDS + ACKNOWLEDGEMENT Phrase + MIRROR critical words from customer's concern + ASSURANCE].

I have successfully processed the upgrade to 5x Extra-Strength Essential Cones which will be included with your original order. The delivery time frame should only be up to 10/15/20 business days.

Please do not hesitate to reach out for further assistance needed.

Thank you for doing business with us.

Hello INSERTNAME,

[AFFIRMATIVE WORDS + ACKNOWLEDGEMENT Phrase + MIRROR critical words from customer's concern + ASSURANCE].

I have successfully processed the additional FREE 5x Extra-Strength Essential Cones. 

Here's your new order number for your reference: ORDERNUMBER

You will also receive the tracking number for this order once generated via email. Please do not hesitate to reach out for further assistance needed.

Thank you for doing business with us.

Hello INSERTNAME,

[AFFIRMATIVE WORDS + ACKNOWLEDGEMENT Phrase + MIRROR critical words from customer's concern + ASSURANCE].

As promised, we have successfully processed your $100 gift card code that you can use to purchase other incense products or non-incense products from our Shopify store. You should be expecting an email confirmation of your $100 gift code in your email address on file. The subject of the email is "one-stop-shop-stores $100 gift card"

Thank you so much for allowing us to make things better for you! We truly appreciate your business.

Let me know if you have any more questions, comments, or concerns. I’ll be happy to assist you.

Regards.

Hello INSERTNAME,

[AFFIRMATIVE WORDS + ACKNOWLEDGEMENT Phrase + MIRROR critical words from customer's concern + ASSURANCE].

As promised, we have successfully processed your $25 gift card code that you can use to purchase other products from our Shopify store. You should be expecting an email confirmation of your $25 gift code in your email address on file. The subject of the email is "Muddy Mat $25 gift card"

Thank you so much for allowing us to make things better for you! We truly appreciate your business.

Let me know if you have any more questions, comments, or concerns. I’ll be happy to assist you.

Hello INSERTNAME,

Thank you for getting back to us! We truly appreciate you allowing us the opportunity to address your concern and make things right. We’re glad we could reach a resolution that works for you.

We’ve successfully processed a partial refund of [INSERT AMOUNT]. The refunded amount will be returned to the original payment method used for your order. Please keep in mind that posting times vary by financial institution, and it may take up to one full billing cycle for the credit to appear on your statement.

You’ll receive a separate refund confirmation email shortly, which will include the details of the refunded item(s) along with the total refunded amount for your reference. Please be sure to check your inbox and spam folder.

If the refunded amount doesn’t reflect by your next billing cycle, feel free to reply to this email and we’ll be happy to look into it for you right away.

Thank you so much for giving us the chance to make things better. We truly appreciate your business and look forward to supporting you again in the future.