Communicating Concerns

The school team works in partnership with families to deliver positive learning experiences.  This is strengthened through open communication.  If you have a concern about your student's education, please follow the steps below:   

• First: Contact the classroom teacher and discuss the situation.

• Then: If the situation is not resolved, contact the vice-principal - whose role it is to resolve more complex or escalating challenges - to request help in dealing with the matter.

• Then: If challenges or concerns persist, contact the principal.

• Then: If necessary, contact the superintendent through the school board office.  

• Then: if necessary, contact the director of education through the school board office.

• Then: if necessary, contact your local trustee. 

If at any time you are not sure who to contact, please contact the school front office at peci@hpedsb.on.ca or call/text 613-476-2196, and member of the office team will direct you to the appropriate person.