Contact Us

Contact Details


Broadlands Academy,

St Francis Road,



BS31 2DY

Telephone Number: 0117 9864791

Email Address:

Interim Principal: Mrs Helen Simmons -


Visiting the Academy

We look forward to welcoming parents, carers and visitors to Broadlands Academy as we are proud of our wonderful school! Please be aware however, that staff have teaching and meeting commitments throughout each day, and will therefore only be able to meet if a prior appointment has been arranged. If you have an urgent issue, please contact Main Reception who will advise about the best course of action. Sometimes this may involve seeing a different member of staff who is better placed to deal with the issue raised, rather than the original member of staff requested.

Contacting the Academy

Main Reception

The main phone number into the Academy is 0117 9864791. This will be answered between 8.15am and 4.15pm Monday to Thursday and 8.15am to 3.45pm on Friday (there will be an answerphone to leave a message outside of these times).


In the first instance, with any curriculum/subject concerns or questions, please contact your child’s teacher for that subject on 0117 9864791. They will aim to respond to you within 48 hrs. (Please note: the Inclusion Team will be unable to provide you with the appropriate response to a curriculum issue, so please contact your child’s teacher).

More urgent or serious concerns will be escalated by your child’s teacher to the Curriculum Leader for that subject. If you have a complaint regarding a subject or curriculum area, please contact the relevant Curriculum Leader on 0117 9864791.

Examinations: Please contact our Exams Officer, Ms V Watkins, with any exam queries on 0117 9864791.

Work Experience and Careers Guidance: Please contact Main Reception in the first instance with any work experience or careers queries on 0117 9864791. The Careers Lead for the Academy is Ms B Doherty.


For queries regarding Free School Meals, school trip payments or any Finance issues, please contact Main Reception in the first instance on 0117 9864791 and your query will be directed to the most appropriate member of staff.

Safeguarding and Child Protection

If you have a child protection or safeguarding concern, please contact Ms K Daly (Designated Safeguarding Lead and Vice Principal) or the following Deputy Designated Safeguarding Lead on 0117 9864791:

Student Welfare and Inclusion

Form Tutor: Please refer any issues regarding welfare to your child’s tutor in the first instance. They can be contacted on the main school number (0117 9864791). They will aim to contact you within 48 hrs.

SEND: If your query is regarding your child’s special educational needs, then you will need to contact our SENDCO (Ms S Allen) or Assistant SENDCO (Ms W Brady) on 0117 9864791. Alternatively you can email or


If you wish to contact a member of staff via email, please send your message to and it will be forwarded to the relevant member of staff for an aimed response within two school days.

You can also contact us by completing the form below.