InsureMyTesla

Liberty General Insurance Berhad is the preferred insurance partner of Tesla in Malaysia. Designed specifically for new Tesla vehicles, InsureMyTesla offers specially tailored coverage for peace of mind.

Private Electric Charger

Reimbursement for the actual expenses incurred due to loss of or accidental damage to your private electric charger, up to RM12,000. This coverage is limited to one occurrence per policy year.

24 Hours Towing Assistance to the Nearest EV Charging Station

Get 24/7 unlimited mileage towing assistance to the nearest EV charging station if your vehicle runs out of battery (up to 3 events per policy year).

24 Hours Towing Assistance for Accidents / Breakdowns

Enjoy 24/7 towing assistance for unlimited mileage and events due to accidents and breakdowns (excluding running out of battery).

Key Repair/Replacement

Reimbursement up to RM1,000 to repair or replace your car key/transmitter (one occurrence per policy year).

Warranty for Workmanship Repair

Up to twelve (12) months from the date of completion of repairs.

All Drivers

All authorised drivers are covered without compulsory excess.

Liberty General Insurance Berhad merupakan rakan kongsi insurans pilihan Tesla di Malaysia. Direka khas untuk kenderaan Tesla baharu, InsureMyTesla menawarkan perlindungan khusus untuk ketenangan fikiran.

Pengecas Elektrik Persendirian

Bayaran balik untuk perbelanjaan sebenar yang ditanggung akibat kehilangan atau kerosakan tidak sengaja pada pengecas elektrik persendirian anda, sehingga RM12,000. Perlindungan ini terhad kepada satu kejadian setiap tahun polisi.

Bantuan Tunda 24 Jam ke Stesen Pengecasan EV Terdekat

Dapatkan bantuan tunda perbatuan tanpa had 24/7 ke stesen pengecasan EV terdekat jika kenderaan anda kehabisan bateri (sehingga 3 kejadian setiap tahun polisi).

Bantuan Tunda 24 Jam untuk Kemalangan / Kerosakan

Nikmati bantuan tunda 24/7 untuk perbatuan dan kejadian tanpa had akibat kemalangan dan kerosakan (tidak termasuk kehabisan bateri).

Pembaikan/Penggantian Kunci

Bayaran balik sehingga RM1,000 untuk membaiki atau menggantikan kunci/pemancar kereta anda (satu kejadian setiap tahun polisi).

Waranti untuk Pembaikan Mutu Kerja

Sehingga dua belas (12) bulan dari tarikh siap pembaikan.

Semua Pemandu

Semua pemandu yang dibenarkan dilindungi tanpa ekses wajib.

Liberty Gen. Insurance Berhad(自由通用保險公司)係特斯拉喺馬來西亞嘅首選保險合作夥伴。 InsureMyTesla 專為新特斯拉車而設，提供特別度身訂造嘅保障，令你安心。

私人電動充電器

因私人充電器遺失或意外損壞而產生嘅實際開支嘅退款，最高可獲得 12,000 令吉。呢個保障範圍只限每個保單年度發生一次。

24小時拖車協助，去到最近嘅電動車充電站

如果你嘅車冇電，就可以獲得全天候無限里數拖曳協助去最近嘅電動車充電站（每個保單年度最多可以舉行3次事件）。

24 小時嘅意外 / 故障拖車協助

享受全天候拖車協助，無限里數同因意外同故障而發生嘅事件（唔包括電池用完）。

鎖匙維修 / 更換

維修或更換車匙/發射器嘅退款高達 RM1,000 （每個保單年度發生一次）。

工藝維修保養

自維修完成之日起最多十二（12）個月。

所有司機

所有授權司機都受到保障，而唔會強制超額。

Special Perils Coverage

Coverage against loss or damage caused by natural disasters

Windscreen Coverage

Coverage for windscreen replacement or repair

No Claim Discount Relief

Compensation for the loss of your NCD when you make a claim

Legal Liability to Passengers

Coverage against legal liability sought by passengers in the event of accident

Compensation for Vehicle Downtime

Compensation based on number of days required to repair your car after accident

Perlindungan Peril Khas Perlindungan terhadap kerugian atau kerosakan yang disebabkan oleh bencana alam

Perlindungan Cermin Depan Perlindungan untuk penggantian atau pembaikan cermin depan

Pelepasan Diskaun Tanpa Tuntutan Pampasan untuk kehilangan NCD anda apabila anda membuat tuntutan

Liabiliti Undang-undang kepada Penumpang Perlindungan terhadap liabiliti undang-undang yang diminta oleh penumpang sekiranya berlaku kemalangan

Pampasan untuk Masa Henti Kenderaan Pampasan berdasarkan bilangan hari yang diperlukan untuk membaiki kereta anda selepas kemalangan

特別危險保障

天災造成嘅損失或損害嘅保障

擋風玻璃覆蓋範圍

擋風玻璃更換或維修嘅保障

冇索償折扣救濟

當你提出索償嗰陣，你嘅非傳染性疾病損失嘅賠償

對乘客嘅法律責任

乘客喺發生意外時所尋求嘅法律責任嘅保障

車輛停機時間嘅賠償

根據意外後修理你架車所需嘅日數而獲得嘅賠償

Who is Liberty General Insurance Berhad?

Following the recent merger with AmGeneral Insurance Berhad, Liberty General Insurance Berhad is one of the top motor insurers in Malaysia and is the preferred insurance partner of Tesla Malaysia. We are part of the Liberty Mutual Group, which is one of the largest global insurance companies with $40B in revenues and more than 40,000 employees worldwide. Liberty insures Tesla vehicles globally and we understand the specific needs of Tesla and Electric Vehicle customers. We are looking forward to providing you with exceptional customer service and claims service.

Siapakah Liberty General Insurance Berhad?

Berikutan penggabungan baru-baru ini dengan AmGeneral Insurance Berhad, Liberty General Insurance Berhad merupakan salah satu syarikat insurans motor terkemuka di Malaysia dan merupakan rakan kongsi insurans pilihan Tesla Malaysia. Kami adalah sebahagian daripada Liberty Mutual Group, yang merupakan salah satu syarikat insurans global terbesar dengan pendapatan $40B dan lebih daripada 40,000 pekerja di seluruh dunia. Liberty menginsuranskan kenderaan Tesla di seluruh dunia dan kami memahami keperluan khusus pelanggan Tesla dan Kenderaan Elektrik. Kami berharap dapat menyediakan perkhidmatan pelanggan dan perkhidmatan tuntutan yang luar biasa kepada anda.

邊個係自由通用保險公司？

繼最近同阿姆通用保險公司合併之後，自由通用保險公司係馬來西亞頂尖嘅汽車保險公司之一，亦係特斯拉馬來西亞嘅首選保險合作夥伴。我哋係自由互助集團嘅一員，呢個集團係其中一間最大嘅全球保險公司，收入達 400 億美元，全球員工超過 40,000 人。 Liberty 係全球為特斯拉車輛提供保險，我哋明白特斯拉同電動車客戶嘅具體需要。我哋期待為你提供優質嘅客戶服務同索償服務。

What is InsureMyTesla? Apakah InsureMyTesla? 咩係保險我嘅特斯拉？

It is a Comprehensive Package product, tailor-made with benefits specific for Tesla electric cars such as loss or accidental damage to a private electric charger, 24 Hours towing to the nearest EV Charging Station, and towing due to accident/breakdown for total peace of mind.

Ia merupakan produk Pakej Komprehensif, yang direka khas dengan faedah khusus untuk kereta elektrik Tesla seperti kehilangan atau kerosakan tidak sengaja pada pengecas elektrik persendirian, penundaan 24 jam ke Stesen Pengecasan EV terdekat dan penundaan akibat kemalangan/kerosakan untuk ketenangan fikiran sepenuhnya.

佢係一個綜合套餐產品，量身訂造，有專為特斯拉電動車而設嘅好處，例如私人充電器遺失或意外損壞、24小時拖車去最近嘅電動車充電站，同埋因為意外/故障而拖車，令你完全安心。

Emergency Assistance

1-800-88-5005 -- Emergency Assistance anytime, anywhere

As a InsureMyTesla policyholder, you will also enjoy a host of services for your vehicle in case of a breakdown and emergency, for total peace of mind and protection.

Workshop Locator

Immediately locate an approved repairer nearest to you.

Approved Repairer

In the event your car meets with an accident, you will need to send your car to any of the motor repair workshops as listed below:

motor repair workshops which are on Our panel of approved workshops; or
motor repair workshops approved by Persatuan Insurans Am Malaysia (PIAM) under the PIAM Approved Repairers Scheme (PARS); or
franchise repairers; or
any other repairer that We have given You special permission to use. The circumstances under which a special permission may be granted by Us includes:
1. no Approved Repairer described in (a), (b) and (c) above is available at the location of Your Car, and We are unable to assist You in accessing the nearest workshop on Our panel or the nearest workshop approved by PIAM under PARS; and
2. repairs that require special expertise from specific repairers which cannot be provided by an Approved Repairer.

Car Rental Assistance

Assistance with the arrangement of car rental at your own cost.

Arrangement for Hotel Accommodation

Assistance with the arrangement of car rental at your own cost.

Emergency Message Transmission

Subject to your authorisation, in case of an accident or breakdown, we will assist you to contact or inform your next-of-kin.

Bantuan Kecemasan

1-800-88-5005 -- Bantuan Kecemasan bila-bila masa, di mana sahaja

Sebagai pemegang polisi InsureMyTesla, anda juga akan menikmati pelbagai perkhidmatan untuk kenderaan anda sekiranya berlaku kerosakan dan kecemasan, untuk ketenangan fikiran dan perlindungan sepenuhnya.

Pencari Bengkel

Segera cari bengkel yang diluluskan yang terdekat dengan anda. Pembaikpulih Diluluskan Sekiranya kereta anda mengalami kemalangan, anda perlu menghantar kereta anda ke mana-mana bengkel pembaikan motor seperti yang disenaraikan di bawah:

bengkel pembaikan motor yang berada dalam panel bengkel yang diluluskan oleh Kami; atau

bengkel pembaikan motor yang diluluskan oleh Persatuan Insurans Am Malaysia (PIAM) di bawah Skim Pembaikpulih Diluluskan PIAM (PARS); atau

pembaikpulih francais; atau

mana-mana bengkel lain yang telah Kami berikan kebenaran khas kepada Anda untuk digunakan. Keadaan di mana kebenaran khas boleh diberikan oleh Kami termasuk:

tiada Pembaikan Diluluskan yang diterangkan dalam (a), (b) dan (c) di atas tersedia di lokasi Kereta Anda, dan Kami tidak dapat membantu Anda mengakses bengkel terdekat di panel Kami atau bengkel terdekat yang diluluskan oleh PIAM di bawah PARS; dan

pembaikan yang memerlukan kepakaran khas daripada pembaiki tertentu yang tidak dapat disediakan oleh Pembaikan Diluluskan.

Bantuan Sewa Kereta

Bantuan dengan pengaturan sewaan kereta dengan kos anda sendiri.

Pengaturan Penginapan Hotel

Bantuan dengan pengaturan sewaan kereta dengan kos anda sendiri.

Penghantaran Mesej Kecemasan

Tertakluk kepada kebenaran anda, sekiranya berlaku kemalangan atau kerosakan, kami akan membantu anda menghubungi atau memaklumkan kepada waris terdekat anda.

緊急援助

1-800-88-5005 -- 隨時隨地嘅緊急援助

作為 InsureMyTesla 嘅保單持有人，你亦都會喺你嘅車輛發生故障同緊急情況下享受一系列服務，令你完全安心同保護。

工作坊定位器

即刻搵最近你嘅核准維修商。

核准嘅維修員如果你架車發生意外，你需要將你架車送到以下任何一個電機維修車間：

我哋核准嘅車房小組入面嘅電機維修車間 ;或者

根據 PIAM 批准維修商計劃（ PARS ），由馬來西亞保險公司（ PIAM ）批准嘅電機維修車間；或者

特許維修員；或者

我哋畀咗特別權限你用嘅任何其他維修商。我哋可以授予特別許可嘅情況包括：

喺你架車嘅位置冇上面（ a ）、（ b ）同（ c ）所述嘅核准維修商，而我哋亦都冇辦法協助你去我哋面板上最近嘅車房或者 PIAM 根據 PARS 核准嘅最近車房；同

需要特定維修商嘅特別專業知識嘅維修，而呢啲維修商係唔可以由核准嘅維修商提供。

租車協助

協助安排租車，費用由你自己負擔。

酒店住宿嘅安排

協助安排租車，費用由你自己負擔。

緊急訊息傳送

根據你嘅授權，如果發生意外或者故障，我哋會協助你聯絡或者通知你嘅近親。

How do I get a quote from InsureMyTesla from Liberty General Insurance Berhad?

Bagaimanakah saya boleh mendapatkan sebut harga daripada InsureMyTesla daripada Liberty General Insurance Berhad?

我點樣喺自由通用保險公司嘅 Insure My Tesla 度攞到報價？

For enquiries on how to purchase the InsureMyTesla cover with Liberty General Insurance Berhad, you may:

Call us at 1300 888 990 / 03-2619 9000; or
Drop us an email at customer@libertyinsurance.com.my; or
Fill in the “Contact Us” form below.

如需查詢如何向自由通用保險有限公司購買 InsureMyTesla 保障，您可以：

打畀我哋：1300888990 / 03-26199000；或者
電郵我哋去客戶 @ 自由保險 . com . my ；或者
填寫下面嘅「聯絡我哋」表格。

Untuk pertanyaan tentang cara membeli perlindungan InsureMyTesla dengan Liberty General Insurance Berhad, anda boleh:

Hubungi kami di 1300 888 990 / 03-2619 9000; atau
Hantarkan e-mel kepada kami di customer@libertyinsurance.com.my; atau
Isi borang “Hubungi Kami” di bawah.

Free Towing & Roadside Repair Services

Perkhidmatan Tunda & Pembaikan Tepi Jalan Percuma

免費拖車及路邊維修服務

Enjoy free towing services with unlimited mileage and unlimited events for nationwide accidents/breakdowns. In the case of roadside repair, the cost of spare parts will be borne by you.

Nikmati perkhidmatan tunda percuma dengan perbatuan tanpa had dan acara tanpa had untuk kemalangan/kerosakan di seluruh negara. Bagi pembaikan tepi jalan, kos alat ganti akan ditanggung oleh anda.

享受免費拖車服務，無限里數同無限活動，針對全國性嘅意外/故障。喺路邊維修嘅情況下，零件嘅費用會由你承擔.

Vehicle Towing to nearest Electric Vehicle (EV) Charging Station

Tunda Kenderaan ke Stesen Pengecasan Kenderaan Elektrik (EV) terdekat

車輛拖曳去最近嘅電動車（ EV ）充電站

In the event that your car has a flat battery, we will also provide free towing services with unlimited mileage up to 3 events during the policy year.

Tunda Kenderaan ke Stesen Pengecasan Kenderaan Elektrik (EV) terdekat

Sekiranya bateri kereta anda kehabisan, kami juga akan menyediakan perkhidmatan tunda percuma dengan jarak tempuh tanpa had sehingga 3 peristiwa sepanjang tahun polisi.

如果你架車電池冇電，我哋亦會提供免費拖車服務，喺保單年度內最多可以有3次活動，無限里數。

InsureMyTesla Launch Campaign

Terms and Conditions

I have other questions / Saya ada soalan lain / 我仲有其他問題

If your questions are not answered here or you need additional help, please reach out to us:
- Call us at 1300 888 990 / 03 2268 3333; or
- Drop us an email at simon@simonpoonagency.net or customer@libertyinsurance.com.my; or
- Submit your questions here

Jika soalan anda tidak terjawab di sini atau anda memerlukan bantuan tambahan, sila hubungi kami:

Hubungi kami di 1300 888 990 / 03 2268 3333; atau

Hantarkan e-mel kepada kami di simon@simonpoonagency.net atau customer@libertyinsurance.com.my;

Hantarkan soalan anda di sini

如果你嘅問題喺呢度冇得到解答，或者你需要額外嘅幫助，請聯絡我哋：

打1300888990/0322683333畀我哋；simon@simonpoonagency.net 或者 customer@libertyinsurance.com.my

電郵我哋去客戶或者

喺呢度提交你嘅問題

Downloads

Policy Wording English | Bahasa Malaysia

Product Disclosure English | Bahasa Malaysia Sheet

Brochure English | Bahasa Malaysia

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Isi Polisi Insurans Inggeris | Bahasa Malaysia

Helaian Pendedahan Inggeris | Bahasa Malaysia Produk

Brosur Inggeris | Bahasa Malaysia

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保險單嘅字眼 English | Bahasa Malaysia

產品披露表 English | Bahasa Malaysia

小冊子 English | Bahasa Malaysia

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By clicking on 'Submit', you acknowledge that you have given consent for your personal data and/or information to be processed in accordance with the Personal Data Protection Act (“PDPA”) 2010. Please refer to our full Privacy Notice on www.libertyinsurance.com.my for further information.

Billing And Payment Info

Billing & Payment Info

Got questions about settling your premium? We’re here to help! Whether you’re planning on paying your premium by Easy Payment Plan, credit card, debit card or FPX, find all the information you need below:

FAQ on Easy Payment Plan (EPP)

What are the participating banks if I want to use EPP for my premium payment?

Our EPP services are available for Maybank, CIMB and AmBank cardholders.

Can I use a credit / debit card from a participating bank for EPP?

EPP services are only available for credit card users.

What happens if I have insufficient funds in my credit / debit card?

Your transaction will be rejected.

What is the minimum transaction amount that is eligible for EPP?

The minimum transaction amount is RM200 for AmBank EPP while for Maybank and CIMB it is RM500.

What EPPs are available for each participating bank?

AmBank: 6 months and 12 months

CIMB: 6 months

Maybank: 6 months and 12 months

Are there any extra fees for using EPP?

There are no charges for using EPP.

How would I know that I am paying Liberty General Insurance Berhad?

EPP is prompted via the Liberty General Insurance Berhad website’s “Renew Online” and not your bank’s website for payment. As long as you are paying via the Liberty General Insurance Berhad website, the payment is to LGIB.

Will I get my e-policy immediately if I make payments through online portal?

Yes. You will get your e-policy immediately via email once the payment is successfully remitted to LIB account.

How do I purchase car insurance using EPP?

You can proceed with your purchase online here: https://online.libertyinsurance.com.my/getquote/motorcar/start

FAQ on Credit & Debit Card

Can I use any type of credit / debit card when I renew my insurance policy through liberty “Renew Online” portal?

As long as you are a Visa / MasterCard holder, you may use the Liberty “Renew Online” portal to make payments.

What are the credit / debit card participating banks?

Most of the major local and foreign banks provide Visa / MasterCard services.

What are the operating hours for credit / debit card?

Credit / debit card service is available 24-hours daily, 7 days a week. The credit / debit card service to customers however, is subject to the customer's card banking service availability.

What happens if I have insufficient funds in my credit / debit card?

Your transaction will be rejected.

Is there a limit to the number of transactions or amount I can make in a day?

The credit / debit card limit is subject to your available limit / balance in your credit / debit card account.

I have made a payment using credit / debit card, how can I know that my payment is successful?

Once the payment has been made, you will receive a notification on details of payment via your given email account. You may also refer to Liberty website’s “Renew Online” for “Current Status”.

Who do I call to enquire about my transaction status?

Kindly call the bank you made the payment from to enquire about the credit card payment status. For debit card transaction you may check your internet banking portal.

Will my account be debited immediately upon successful credit / debit card transaction?

Yes, your debit card account will be debited immediately and your savings/ current account will reflect the change accordingly. For credit cards, your available credit limit will be reduced accordingly.

Are there any charges for using credit / debit card and if so, what is the amount?

There is no charge whether you choose to use your credit or debit card.

How would I know that I am paying Liberty General Insurance Berhad?

Your credit / debit card is prompted via the Liberty General Insurance Berhad website’s “Renew Online” portal, and not your credit / debit card bank’s website for payment. As long as you are paying via the Liberty General Insurance Berhad website, the payment is to LGIB.

Will I get my e-policy immediately if I make payments through online portal?

Yes. You will get your e-policy immediately via email once the payment is successfully remitted to the LIB account.

FAQ on FPX

Do I have to register before making payments with FPX?

No registration is required. As long as you are an Internet Banking user of any FPX-participating bank, you may use FPX to make payments.

What are the FPX participating banks?

Most major local and foreign banks are involved in providing FPX service. You may refer to the list of FPX participating banks from the following link http://www.paynet.my/fpx/banks-tpa.html

What are the operating hours for FPX?

FPX service is available 24-hours daily, 7 days a week. The FPX service to the customers however, is subject to the customer's Internet Banking service availability.

What happens if I have insufficient funds in my account?

Your transaction will be rejected.

Is there a limit to the number of transactions or amount I can make in a day?

For retail/personal banking account, the minimum limit per transaction is RM1.00 and maximum amount is limited up to RM30,000* per transaction. For company/corporate banking, the minimum limit per transaction is RM2.00 and maximum amount is limited up to RM1,000,000* per transaction. *The above limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.

I have made a payment using FPX, how can I know that my payment is successful?

Once payment has been made, you will receive a notification on details of payment via your given email account. You may also refer to the Liberty website’s “Renew Online” for “Current Status”.

Who do I call to enquire about my transaction status?

Kindly call the bank you made the payment from to enquire about the status of your payment, or you may check your internet banking portal.

Will my account be debited immediately upon successful FPX transaction?

Yes, your account will be debited immediately and your savings/ current account will reflect the change accordingly.

Are there any charge for using FPX and if so, what is the amount?

There is no charge to you to use FPX.

How would I know that I am paying Liberty General Insurance Berhad?

FPX is prompted via the Liberty General Insurance Berhad website’s “Renew Online” and not your bank’s website for payment. As long as you are paying via the Liberty General Insurance Berhad website, the payment is to LGIB.

Will I get my e-policy immediately if I make payments through online portal?

Yes. You will get your e-policy immediately via email once the payment is successfully remitted to LIB account.

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