Developing emotional intelligence

Social pedagogue, Jasna Guliš, participated in the course Emotional intelligence: identify, harness & manage emotions from 31.10.2022 to 04.11.2022.

The course was held in Prague, Czech Republic, and was organized by ShipCon Limassol Ltd.


The trainer of the course was Shumran Hafough. Her mostly lectures on the main aspects of the daily life of immigrants with a focus on their successful integration. His other Lead courses and trainings are: mediation (conflict resolution, negotiation, assertiveness) and time management.

The course lasted for 5 days, from Monday to Friday.

During the course we leraned about:

  • The importance of emotional intelligence in modern education and workplace

  • Characteristics of emotional intelligence - IQ - EQ

  • The emerging self and the development of emotional intelligence

  • Child development - Stages of social and emotional development

  • How to recognize your own emotions and tools for development

  • Conflicts and negotiation

  • Key components for dealing with conflict with EI

  • Active listening

  • Key components of active listening

  • How to recognize your own emotions and tools for development


The course was really fun and I feel like I have learned a lot of tools and techniques that I can use in my daily work!

Apart from the course, I have experienced Prague and learned about its history and monuments.

Would recommend this kind of leraning to everybody!