2025-12-09

Digital technology like Artificial Intelligence has rapidly emerged as a transformative force across numerous industries, promising unprecedented improvements in efficiency, accuracy, and decision-making.

In quality management, AI's potential to revolutionize processes, from defect detection to predictive analytics, has generated considerable excitement and promises. However, alongside these promising developments lies a surge of hype, often accompanied by lofty claims that may not translate into real-world benefits. As organizations seek tangible value amidst this landscape, it becomes crucial to distinguish between the hype surrounding AI and the applications that genuinely enhance quality outcomes. This webinar explores the current state of AI in quality management, identifies where it delivers measurable results, and highlights the pitfalls to avoid. 

Key points:

• AI is a transformative force in quality management, promising efficiency, accuracy, and better decision-making.

• Hype vs. reality matters- not all claims translate into real-world benefits.

• Focus on measurable results to identify where AI truly enhances quality outcomes.

• Avoid pitfalls by distinguishing fact from fiction before deploying AI tools.

• Informed decisions are key for leveraging AI that genuinely works.

2025-11-13

Федерация на научно-техническите съюзи, София

• Модератор на основни доклади по тематиката на конференцията:

1. инж. Невена Коларова - "Представяне работата на Българския институт за стандартизация в Техническия комитет 34 „Управление на качеството и оценяване на съответствието“ (БИС/ТК 34)"

2. инж. Митко Мирчев - "Системи за управление на качеството (ISO/DIS 9001:2025). Какво да очакваме в новата версия на стандарта?"

• Участник в тематичен панел на тема "ISO 37001: репутацията няма резервно копие. Какви са правилата да се разпознават и избягват ситуации, свързани с корупционен риск и как да реагираме?" - Валентина Добрева, „ИНСЕРТ“ ЕООД"

2025-11-18

Quality Digest & SGS

In today’s fast-paced, resource-constrained environments, quality reviews offer more than oversight—they provide strategic clarity, operational alignment, and measurable value. Whether or not a formal QMS is in place, organizations can still harness the power of structured review practices to drive improvement and accountability.

This session explores how internal audits, management reviews, and quality reviews—when thoughtfully integrated—can transform reactive processes into proactive, value-driven initiatives. We’ll examine the inputs that make reviews effective, the leadership behaviors that sustain them, and the cultural conditions that help them thrive.

Objectives:

• Understand the roles and complementary value of internal audits, management reviews, and quality reviews—even in the absence of a formal QMS

• Identify key inputs and outputs that make quality reviews focused, actionable, and aligned with business priorities

• Explore how leadership, communication, and culture influence the effectiveness of review practices

• Apply practical strategies for structuring review meetings, tracking action items, and fostering accountability

• Recognize how to use data, feedback, and audit findings to drive continuous improvement and measurable ROI

• Learn from how structured reviews can enhance performance, collaboration, and customer satisfaction

2025-10-21

Quality Digest & Kneat

In today’s fast-changing environment, leaders must build a culture of Continuous Improvement and Total Quality Management (TQM) to achieve lasting excellence. To stay competitive and foster growth, leaders need strategies that enhance engagement, spark innovation, and drive success. This session will cover practical approaches to help leaders create a culture of excellence and guide their teams toward continuous improvement.

Key takeaways:

• Building a Total Quality Culture: Learn strategies to create and maintain a culture of excellence within your organization.

• Driving Continuous Improvement: Discover leadership practices that promote continuous improvement and improve organizational performance.

• Empowering Teams: Explore ways to engage and inspire teams through quality initiatives, learning, and change management.

2025-09-30

Quality Digest & Kneat

Join validation industry experts for a panel discussion exploring the key findings of the 2025 State of Validation report — the pharmaceutical industry’s leading annual benchmark for validation practices, challenges, and trends.

• Learn the top challenges and priorities validation teams face today.

• Benchmark your program against current practices and future outlooks.

• Learn why digital validation has moved to mainstream adoption, how organizations are approaching, challenges and benefits

2025-09-16

Quality Digest & SGS

As organizations strive to meet increasing regulatory demands and performance expectations, the integration of management systems is becoming not just beneficial—but essential.

This webinar will explore how aligning standards such as ISO 9001, ISO 14001, ISO 45001 and others can transform internal audit processes into strategic tools for growth and improvement. Gain insights into the practical steps for building an integrated framework, uncover efficiencies through harmonized auditing and foster stronger compliance, clarity and collaboration across departments.

We will:

• Explain the concept of Integrated Management Systems and the benefits of consolidating multiple standards (e.g., ISO 9001, ISO 14001, ISO 45001).

• Identify key elements of effective internal audits within an IMS context, including planning, execution and reporting.

• Recognize opportunities to streamline processes and reduce duplication through system unification.

• Apply strategies to align audit activities with broader organizational goals and compliance requirements.

• Analyze common pitfalls in siloed auditing approaches and explore solutions for improved efficiency and effectiveness.

• Evaluate how integration can drive continuous improvement, enhance team collaboration and support a culture of accountability.

2025-09-16

QI Macros

Jay Arthur is the author of "Lean Six Sigma Demystified," "Lean Six Sigma for Hospitals," "Agile Process Innovation: Hacking Lean Six Sigma to Maximize Results" and the QI Macros software package. Jay learned advanced training techniques years ago from master trainers in the science of Neuro-Linguistic Programming, and he's been training teams using this methodology for decades. It all boils down to "hacking" Lean and Six Sigma training to achieve better understanding, retention and results in hours or days, not months or years. He calls this approach Agile Lean Six Sigma.

Join Jay in this free 60 minute webinar as he shows you how to accelerate the adoption and use of Lean Six Sigma by "hacking" how it’s implemented. 

2025-08-27

Hexagon & ETQ

Did you know according to industry research, manufacturers that automate their quality management processes can reduce the cost of quality by up to 50%? 

Fragmented systems and manual processes drive up quality costs but an electronic quality management system (eQMS), not only saves costs, but it also drives operational efficiency, improves customer experience and retention. 

Join John Robison, QMS Administrator at Cree LED, on August 27, 2025, at 2:00 PM ET to learn how leveraging their eQMS cut costs, improved document management and strengthened client relationships. Also, Gautam Sondur, Principal Consultant at ETQ will share key takeaways for implementation best practices and tips for continuous improvement. 

In this session, you’ll discover how an eQMS: 

• Enhances customer experience with a streamlined, intuitive platform for document interaction, giving your customers easy and secure access to information. 

• Strengthens compliance and data security, keeping your documents protected while accessible to authorized users. 

• Improves business agility, enabling proactive adjustments based on real-time customer insights. 

• Increases customer satisfaction and retention through faster, more reliable surveys and continuous quality improvements. 

2025-08-19

Quality Digest & ComplianceQuest

Why do so many corrective actions fail to prevent recurring problems? Whether you're solving issues after they happen or trying to prevent them, the goal is the same: eliminate the problem at its source.

Finding the true Root Cause isn’t always straightforward. There may be multiple contributing factors, and it's often unclear which ones are truly responsible for the situation. Success depends on using the right tools correctly to avoid common traps and not settling for the most obvious answer.

This session will guide you through identifying the real problem, moving beyond symptoms, and applying proven tools effectively to ensure your corrective actions work.

We will cover:

• Identifying the Real Problem

• Getting Past the Symptoms

• Choosing and Applying the Right Tools

2025-08-12

Hexagon & ETQ

In today’s fast-paced manufacturing and compliance-driven environments, quality issues like recalls, rework, scrap, and customer complaints can cost organizations millions. But what if you could prevent these issues before they escalate? 

In this webinar, we’ll explore how automating Root Cause Analysis (RCA) through an electronic Quality Management System (eQMS) can dramatically reduce the cost of poor quality. 

Discover how a cloud-native eQMS empowers cross-functional teams to collaborate in real time, streamline corrective actions, and ensure long-term effectiveness through automated workflows and data-driven insights.  

In this webinar, you’ll learn: 

• How leading organizations uncover systemic issues, not just surface-level symptoms. 

• How automation accelerates RCA, improves compliance, and reduces the risk of costly quality events.  

• How to shift from reactive fixes to proactive quality management using real-time data and closed-loop corrective action tracking. 

Whether you're struggling with recurring quality events or looking to modernize your QMS, this session will equip you with practical strategies to drive continuous improvement and protect your bottom line. 

2025-08-05

Quality Digest

FAI creation is an essential element of quality control programs but can consume a significant amount of time. In this webinar, we will discuss a tool that consolidates all requirements into an accountability checklist, keeping drawing and inspection sheets in sync.

Automatically capture sheet and zone and identify Bill of Materials (BOM) and specifications for a complete and accurate report. This software exports a professional ballooned print as a PDF and can output to your customized Excel spreadsheet.

In this session, we’ll go over how to reduce quality escapes that occur from overlooking requirements. Failing results are flagged in real-time and any missing required FAIR AS9102 data is also flagged for compliance to the standard. Easily renumber balloon sequencing and change between Imperial and Metric units as required by your customers. Learn how to seamlessly import your CMM data to validate each result and easily flag non-conformances. Use any CMM in your shop to create result data and automatically populate the Designed Tooling.

The tool we discuss will assist you in keeping up with the growing prevalence of 3D modeling in manufacturing. Using the Product Manufacturing Information (PMI) of the model, this software extracts the geometry and notes from the model to create views with ballooned data and exports to the inspection sheet.

You will learn how to:

• Error-proof each FAI for accuracy and customer approval.

• Eliminate the need for manual data entry.

• Use your CMM output to populate FAI actuals.

• Address your customer’s requirement for MBD.

2025-08-01

Quality Digest & SGS

In today's competitive landscape, achieving and maintaining ISO 9001 certification is crucial for organizational success. This 1-hour webinar will equip participants with a practical understanding of two cornerstone elements of ISO 9001: Internal Audits and Management Reviews. Far from being mere compliance exercises, these processes are powerful tools for continuous improvement, risk mitigation, and strategic decision-making.

We will demystify the requirements of ISO 9001 related to internal audits, exploring how to plan, conduct, and report effective audits that identify opportunities for improvement rather than just non-conformities. We'll then shift our focus to management reviews, demonstrating how to transform them into dynamic sessions that provide a holistic overview of the Quality Management System (QMS) performance, drive strategic initiatives, and ensure top management engagement.

Through real-world examples and actionable insights, attendees will learn how to integrate these two processes seamlessly, fostering a culture of quality and driving tangible business results. Whether you're a quality manager, auditor, or simply looking to enhance your understanding of ISO 9001, this webinar will provide you with the knowledge and confidence to leverage internal audits and management reviews for organizational excellence.

Objective

• Understand the fundamental requirements of ISO 9001 concerning internal audits and management reviews.

• Learn best practices for planning, executing, and reporting effective internal audits.

• Discover how to conduct impactful management reviews that lead to strategic improvements.

• Identify the synergistic relationship between internal audits and management reviews for continuous QMS enhancement.

• Gain practical tips for overcoming common challenges in implementing these processes.

Agenda

• Introduction

• Understanding ISO 9001 requirements for Internal Audits

• Conducting Impactful Management Reviews

• Synergy in Action

• Practical Tips & Best Practices

• Q&A

Target Audience:

This webinar is aimed at:

• Quality Managers and Directors

• Internal Auditors

• Management Representatives

• Individuals involved in ISO 9001 implementation and maintenance

• Anyone seeking to deepen their understanding of ISO 9001 requirements and best practices

Link

2025-07-30

Quality Digest & Compliance Quest

Major updates are on the horizon for ISO 9000 and ISO 9001. Are you ready? 

Join us for an exclusive session with Mark Swanson, a member of the ISO working group, as he shares firsthand insights into the upcoming changes to these foundational quality management standards. 

In this session, you’ll learn: 

• Why ISO 9000 is regaining importance, and how it sets the stage for effective quality management 

• What’s driving the revisions to ISO 9001 and what changes are being considered 

• How organizations can begin preparing now for the 2025–2027 updates 

• How you can contribute feedback to the ongoing revision process for ISO 9001 and ISO 9002 

This is a rare opportunity to hear directly from someone involved in shaping the future of ISO standards. Bring your questions, Mark will be answering them live! 

Link.

2025-07-17

ASQ & QI Macros

Gone are the days where you could justify weeks of training for your Quality Improvement team. Companies like Novartis, Christus Health, Underwriters Laboratories and Crayola are learning that it's possible to train people in one day to get measurable results. It all boils down to "hacking" Lean and Six Sigma training to achieve better understanding, retention and results in hours or days, not months or years. He calls this approach Agile Lean Six Sigma, or Agile Process Innovation.

• Hacking Lean Six Sigma for Maximum Results in Service Industries

• How to train Yellow Belts in a day and get results.

• This also serves as excellent screening method for prospective Green Belts and Black Belts.

Join Jay in this free 60 minute webinar as he shows you how to accelerate the adoption and use of Lean Six Sigma by "hacking" how it's implemented.

2025-07-17

Advisera

Topic: How To Perform an ISO Internal Audit

Description: This webinar is in English, and covers the following topics: 

• The purpose of an internal audit

• An internal audit as a process

• What to do after receiving your audit assignment

• How to develop a checklist

• How to prepare an audit agenda

• Tips for executing an audit and writing the audit report

The webinar is delivered by Carlos Pereira da Cruz, an ISO 9001 consultant, and lead auditor.

2025-07-08

Quality Digest & AssurX

Corrective and Preventive Actions (CAPA) are critical for maintaining compliance and driving continuous improvement. Choosing the right tools for root cause analysis, corrective and preventive action planning, and effectiveness verification can make the difference between resolving an issue temporarily and preventing its recurrence altogether. 

This webinar will explore key CAPA tools, including 5 Whys, Fishbone Diagrams, Fault Tree Analysis, Impact Assessments, and more — highlighting each tool's unique strengths, ideal use cases, and how to align tool selection with issue type and risk level. Through practical examples and implementation guidance, attendees will learn how to elevate CAPA from a reactive obligation to a proactive quality driver. 

Key Takeaways: 

• A breakdown of key CAPA tools and their ideal use cases

• Guidance on aligning CAPA tools with issue type, root cause complexity, and risk level

• Best practices for verifying effectiveness and preventing recurrence

• Real-world examples from various industries, including pharmaceutical, manufacturing, and medical devices

2025-07-02

Bryan Cassady

Most people are using AI wrong.

They treat it like an oracle. Or worse—a fancy search engine.

But real breakthroughs come when you treat AI as a collaborator, not just a tool.

Join us for this free, fast-paced 60-minute workshop where you’ll learn how to work with AI like Picasso worked with his muse—curious, relentless, creative.

What you’ll get:

• Why AI isn’t delivering real business results for most teams

• The 7 biggest mistakes professionals make with AI (and how to fix them)

• How to move from "prompting" to partnering

• The full SPARKS process — a practical guide for working better, faster, and more creatively with AI

• A sneak peek into our full program: The Generative Way

• Tools, templates, and an exclusive discount for attendees

This is not a hype session.

It’s real, hands-on, and backed by insights from 32 AI experts and over 5,000 hours of testing.

Whether you’re an innovator, consultant, or leader—this will change how you think (and work) with AI.

2025-06-24

MoreSteam

When you run a hypothesis test, you’re trusting that your data meets some critical assumptions — but what if it doesn’t? Many practitioners unknowingly apply statistical tests to time-ordered data that violates the assumption of independence, leading to misleading conclusions and costly mistakes.

For example, two processes might both experience trends over time — one drifting upward, the other stationary — yet a t-test could misleadingly suggest no difference. Without first checking for stability and stationarity, you risk trusting results that don’t reflect reality.

Join us for this educational webinar as we explore the critical first step before running any hypothesis test: verifying assumptions. Through real-world examples, we’ll demonstrate how simple graphical checks can reveal hidden patterns like trends, shifts, and instability — and why checking for independence and identical distribution is essential for meaningful analysis.

What You'll Learn

• Understand the key assumptions behind standard statistical analyses and graphs — and why they matter.

• Learn simple tools you can use to test whether critical assumptions like independence and stationarity are violated.

• How to visually detect trends, shifts, and non-random patterns that could compromise your results.

2025-06-24

Quality Digest

Quality professionals often face a frustrating challenge: Their messages don’t always land. Despite deep expertise, their urgency and insights can be misunderstood or ignored by teams across the organization. Why? Because everyone communicates differently. 

Inspired by Gary Chapman’s "The Five Love Languages," this session reframes quality leadership through the lens of communication styles. We introduce the 5 Quality Languages: Encouragement, Face Time, Mentorship, Collaboration, and Empathy to help you connect more effectively with diverse audiences. 

Discover how to: 

• Identify your dominant communication style 

• Decode the preferences of others 

• Adapt your message for stronger impact 

• Build influence and trust across your organization 

• Elevate the quality function from isolated to indispensable 

Join us to gain practical tools for transforming quality from a misunderstood gatekeeper into a strategic, valued ally. 

2025-06-20

16th International Scientific Practical Conference  "Environment. Technology. Resources" in Rēzekne, Latvia

Rezekne Academy of Riga Technical University, Latvia

All proceedings

Environment. Technology. Resources. Proceedings of the 16th International Scientific and Practical Conference. Volume 3 (Link)

Tzvetelin Gueorguiev. Auditing Educational Quality Management Systems -Now and in the Near Future. Environment. Technology. Resources. Rezekne, Latvia. Proceedings of the 16th International Scientific and Practical Conference. 2025. VolumeIII, 123-127 (PDF)

2025-06-20

Omnex

The current version of ISO 9001 Quality management systems – Requirements, along with its companion standard ISO 9000 Quality management systems – Fundamentals and vocabulary are both 10 years old as is ISO 14001 Environmental management systems — Requirements with guidance for use.

Likewise, ISO 45001 Occupational health and safety management systems – Requirements and guidance for use and ISO 19011 Guidelines for auditing management systems were last published in 2018.

These standards, along with supporting guidance standards, are undergoing revision to keep pace with our ever-changing, post-pandemic world.

This presentation will briefly review each family of standards, discuss anticipated changes, and give a timeline for when the new standards are expected to be published.  These documents are in the early stages of the revision process; thus, the situation is fluid and could change as the process unfolds, but these early insights will better prepare organizations for what is to come.

The deadline and release of each standard is key to your internal planning and update of your management system.

2025-06-19

Paperpal

Do you feel that AI is limiting how your think? Or are you worried that its overuse has already impacted your analytical skills? Join us for an exciting free webinar on “Critical Thinking in the Age of AI: Practical Tips for Academics” and find out how you can use AI to think better, not less! From recognizing misleading AI outputs to knowing how to leverage AI to sharpen your ability to think, reason, and evaluate, we’ll cover it all here.

What you can expect:

• Learn to differentiate critical thinking from surface-level understanding.

• Master the four-step process of critical thinking, tailored for academics.

• Explore the differences between outsourced and assisted thinking.

• Learn how to use AI effectively to gather and evaluate information.

• Get a simple framework for independent reasoning: Learn, Evaluate, Reflect.

• Guidance on thinking better with AI without replacing analytical thought.

You will also have the chance to interact freely with our expert during the Q&A session!

2025-06-10

Quality Digest & SGS

Are recurring challenges slowing down your organization's progress? Break free from the cycle of temporary fixes with our immersive webinar on Root Cause Analysis (RCA)—a powerful methodology designed to uncover the true sources of persistent problems.

This hands-on, application-based workshop will equip participants with the tools and strategies needed to identify, analyze, and eliminate root causes rather than merely addressing symptoms. You'll gain actionable insights to implement sustainable solutions that prevent future issues, streamline operations, and foster a culture of continuous improvement.

Objectives: 

• Differentiate between symptoms and root causes. 

• The importance of RCA in driving sustainable improvement and preventing problem recurrence. 

• Key principles that guide effective Root Cause Analysis. 

• Common RCA methodologies, including the 5 Whys, Fishbone Diagram, Fault Tree Analysis, and Failure Mode and Effects Analysis. 

• The importance of data collection and analysis in the RCA process. 

• Benefits of a systematic approach to problem-solving.

• Fundamental concepts necessary to move beyond surface-level fixes.

• The value of asking "why" repeatedly to uncover underlying issues. 

• How RCA can contribute to building a culture of continuous improvement.

2025-06-03

Quality Digest & Quality Plus Engineering

Artificial Intelligence is one of today’s biggest disruptors for quality professionals. It is increasingly involved with more of our daily QA decision making and we’re often unaware of its risks and biases.

By 2030, it’s projected that 70% of the skills required in most jobs will be impacted by AI, making AI literacy essential for career adaptability and growth. Understanding and being able to use AI is becoming a critical skill for professionals and even a requirement in some cases: The EU Artificial Intelligence Act requires all AI providers to provide AI literacy training starting February 2, 2025, and President Trump signed the AI literacy executive order last week.

In this presentation, Greg Hutchins will describe what today’s quality professional needs to know about AI literacy:

• What are the drivers? EU has a requirement (statute for AI literacy). US has similar executive order.

• What are EU AI requirements? Why there are mandatory QMS and RMS for high risk AI systems in EU. US may also mandate the same.

• Learn how to understand and apply AI literacy: 1) Common definition and 2) Technical statutory definition. • Our case study of getting and complying our AI app into EU.

• What can quality professionals do right now to learn AI literacy?

• Planning and executing remote audits.

2025-05-28

Quality Digest

FMEAs are meant to anticipate failure—but how well can your team prepare for the unexpected without seeing it in action? This webinar explores how process modeling can take your FMEA process to the next level. Using discrete event simulation, teams can visualize failure modes in action and test “what-if” scenarios before problems ever arise. Whether it’s a staffing change, a demand spike, or a new process design, simulation allows you to pressure-test your plans and build confidence in your corrective actions.

2025-05-20

Quality Digest & ComplianceQuest

Quality comes at a cost, but blind to it, the cost is far greater. In markets driven by precision, compliance, and trust, the Cost of Quality (CoQ) is not just a metric; it’s a mirror. It reflects how well an organization balances excellence with efficiency. When understood and measured with rigor, CoQ becomes a strategic lever; when ignored, it quietly erodes performance from within. To lead globally, mastering CoQ isn’t optional, “it’s essential.” As enterprises strive to meet stringent regulatory frameworks and evolving customer expectations, while concurrently minimizing expenditure, the ability to accurately quantify and control CoQ becomes non-negotiable. 

This webinar unpacks the multidimensional framework of the CoQ, examining how the financial implications of conformance and non-conformance shape organizational performance—and gain actionable insights into quantifying, analyzing, and optimizing CoQ as a strategic driver of quality excellence, cost efficiency, and long-term competitiveness in an era of rapid technological and market transformation. 

Key points.

• Understanding the concept of CoQ 

• Cost of good quality (CoGQ) vs cost of poor quality (CoPQ) 

• Establishing a CoQ model 

• Measuring CoQ 

• Business impacts and strategic decisions 

2025-05-14

CANEA

We want to equip current and aspiring quality professionals with the essential skills and insights needed to thrive in the rapidly evolving landscape of quality management and leadership. This event focuses on identifying and mastering the five critical roles that will define the future of quality leadership, empowering attendees to drive innovation, ensure excellence, and leading their organizations to sustainable success.

Deep dive into the five pivotal roles that quality leaders will need to master:

• The Data Strategist - Leveraging data for informed decision-making, AI initiatives and improved quality control.

• The Agile Innovator - Fostering a culture of continuous improvement and rapid adaptation.

• The Strategic Planner - Harmonizing quality processes and strategic objectives for sustainable growth and improvements.

• The Change Agent - Utilizing proven methods to foster change in the organization and remove silos.

• The Information Security & Risk Manager - Understanding the impacts of Info Security & integrated risk management on your quality system.

2025-04-29

Технически университет - Габрово, Център за следдипломна квалификация

Лектор: Зорница Илиева

• Комуникационна ефективност в академичната среда;

• Презентационни умения и сценично поведение;

• Създаване на публичен образ във висшето образование.

2025-04-28

Университет за национално и световно стопанство (УНСС), Институт по предприемачество / EURAXESS

https://www.euraxess.bg/bulgaria/events/practices-scientific-entrepreneurship-bulgaria 

проф. дн Дмитро Жерлицин, доц. д-р Костадин Коларов

Хъбът за научно предприемачество в България (EURAXESS Bulgaria) при Института по предприемачество на УНСС има удоволствието да Ви информира за организирането на уебинар, посветен на практики в научното предприемачество, свързани със създаването, развитието и управлението на предприятия, базирани на научноизследователски продукти.

Хъбът е инициатива, реализирана с подкрепата на проекта ERA TALENT (euraxess.bg), и има за цел да разшири спектъра от дейности и услуги, насочени към млади учени, докторанти и представители на бизнеса. В рамките на хъба се провеждат обучения, уебинари, менторски програми и събития, които стимулират връзките между академичната наука и предприемачеството.

По време на уебинара ще бъде представен опитът на екипа на Хъба, натрупан в областта на изследванията, консултирането и практическото развитие на научното предприемачество, както и успешни примери от предприемачи, изградили бизнес, базиран на научни разработки. Разглежданите теми ще включват:

• идентифициране на предприемачески възможности;

• разработване на иновативни идеи и бизнес модели;

• привличане на партньори и инвеститори;

• управление на развитието и растежа;

• защита на интелектуалната собственост и др.

2025-04-26

ASQ Automotive Division - Detroit Section Virtual Training

8D (Eight Disciplines) Problem Solving is a structured, team-oriented approach used to identify, correct, and prevent recurring issues. It is widely used in manufacturing, engineering, and process improvement to drive root cause analysis and implement effective corrective actions.

This training will focus on how to apply 8D problem solving  successfully in an organization. Objectives and deliverables of each of the 8D steps will be clarified. Leadership roles will also be emphasized throughout the 8D problem solving process.

Kush Shah is globally recognized for his expertise, professionalism and outstanding contributions to the field of quality. He has a proven track record for solving tough quality problems.  

Kush has successfully implemented 8D problem solving with great results from global organizations to niche small organizations.

Kush was with General Motors for over 37 years and his last position was Senior Manager, Operational Excellence with responsibilities of coaching and training top leadership to front line employees in continuous improvement methodologies on a global level. 

2025-04-16

Quality Digest & ComplianceQuest

Quality Manuals and SOPs have grown bloated over time—some stretching 40, 60, even 80 pages. But who are they really written for? If the audience is your workforce (not just auditors), is all that content helping or hurting? 

This webinar challenges long-standing assumptions around documentation. We’ll explore how applying Lean thinking to Quality Manuals and SOPs can drive clarity, reduce risk, and improve compliance—without sacrificing effectiveness. 

Join us to rethink document design and walk away with practical answers to questions like: 

• Can a Quality Manual be as concise as a tri-fold brochure? 

• Why are the most important SOP requirements buried deep inside? 

• What's the right balance between detail and usability? 

• Are more documents better—or just more noise? 

• How does language complexity affect global teams? 

Learn how simplifying your documentation can lead to better comprehension, fewer errors, and stronger compliance. 

2025-04-16

MoreSteam

Is Your Measurement System Giving You Reliable Data?

Quality decisions come from quality data. Measurement System Analysis (MSA) is used to determine if your measurement system provides accurate and reliable data for informed decision-making. One of the most essential tools in MSA is the Gauge Repeatability and Reproducibility (Gauge R&R) study—a method used to assess measurement variation and determine if your system meets quality standards.

Join Kevin Keller, the pragmatic statistician, for a practical, 1-hour walkthrough of Gauge R&R.

What you'll learn:

• Why Measurement System Analysis (MSA) matters and how it fits into quality improvement.

• What Gauge R&R measures and why it’s crucial for assessing variation.

• Step-by-Step Walkthrough on setting up and conducting a Gauge R&R study, from data collection to analysis.

• Live demonstration: See a Gauge R&R study in action using MoreSteam’s EngineRoom.

14-15.05.2025

Сдружение "Клуб 9000"

https://club9000.org/%d0%b8%d0%b7%d0%b8%d1%81%d0%ba%d0%b2%d0%b0%d0%bd%d0%b8%d1%8f-%d0%bd%d0%b0-%d0%b1%d0%b4%d1%81-en-iso-iec-170252018-%d0%be%d0%b1%d1%89%d0%b8-%d0%b8%d0%b7%d0%b8%d1%81%d0%ba%d0%b2%d0%b0%d0%bd/ 

2025-04-03

Quality Digest & SGS

Effective risk management is a cornerstone of organizational success, enabling businesses to navigate an increasingly complex and unpredictable landscape. In today’s dynamic environment, companies must contend with a wide range of uncertainties, including market fluctuations, technological advancements, regulatory changes, and unforeseen disruptions.

Proactively identifying, assessing, and mitigating risks is essential to safeguarding assets, maintaining operational resilience, and achieving strategic objectives. A structured approach to risk management allows organizations to anticipate challenges, capitalize on opportunities, and protect their reputation while ensuring stakeholder confidence.

Beyond risk mitigation, a strong risk management framework fosters continuous improvement, enhances decision-making, and embeds a culture of accountability and resilience. By integrating risk management into their core strategy, organizations can optimize performance, drive sustainable growth, and secure long-term success.

Objectives: 

• Define risk and its role in organizational success.

• Identify various types of risks (strategic, operational, financial, compliance).

• Use methods to identify and assess risks, including risk matrices.

• Prioritize risks based on likelihood and impact.

• Apply risk management frameworks.

• Monitor and evaluate risk management effectiveness.

• Promote a culture of proactive risk awareness.

2025-04-02

ComplianceQuest

Dive into the innovative convergence of AI and Quality Management Systems (QMS) in this forward-thinking session. We’ll explore practical applications of AI in compliance and quality control, illustrating how AI, automation, and advanced analytics can streamline processes, reduce risks, and enhance overall operational excellence. Discover real-world use cases, best practices, and strategies to integrate AI into your QMS framework, empowering your organization to achieve smarter, more efficient compliance. 

Key Takeaways: 

• Real-World Applications: Discover practical examples of how AI is being integrated into Quality Management Systems (QMS) to enhance compliance. 

• Process Optimization: Learn how AI-driven automation and analytics can streamline risk management and quality control processes. 

• Best Practices: Gain insights into effective strategies for incorporating AI within existing QMS frameworks. 

• Navigating Challenges: Identify potential hurdles and solutions when integrating AI into your compliance practices.

2025-04-01

Quality Digest & AssurX

Selecting the right risk management tool — whether it's FMEA, HACCP, Risk Registers, Bowtie Analysis, or others — is critical for effective decision making in QMS. This webinar will showcase several key risk management tools, their applications, and best-use scenarios. Attendees will gain practical insights into integrating risk-based decision making into QMS workflows, ensuring compliance, improving operational efficiency, and enhancing overall risk mitigation strategies. Real-world case studies will offer a practical guide to selecting and applying the most effective risk management tools for your organization.

Key Takeaways:

• A breakdown of key risk management tools and their best-use scenarios

• Best practices for integrating risk-based decision making into QMS workflows

• Real-world examples from pharmaceuticals, medical devices, and manufacturing

• Strategies for overcoming common challenges in risk management implementation

2025-03-27

ComplianceQuest

In today’s fast-moving, Al-driven business landscape, staying competitive requires more than just meeting standards—it demands a complete transformation in how quality is managed. Total Quality Management (TQM) goes beyond monitoring; it embeds quality into every aspect of an organization, fostering continuous improvement and customer satisfaction.

But TQM isn’t just a methodology—it’s a culture. It requires leadership commitment, team involvement, data-driven decision-making, and a relentless focus on improvement.

Join our webinar to explore how TQM is reshaping modern organizations. Learn its core principles, how to overcome implementation challenges, and the roadmap to building a culture of quality and operational excellence.

Key Takeaways:

• What TQM is and why it matters

• Core principles for successful implementation У Overcoming common challenges

• Cultivating a TQM-driven culture

• A roadmap to continuous improvement

Don't miss this opportunity to future-proof your quality management strategy!

2025-03-25

Quality Digest & Honeywell

Over the past decade, the FDA has recalled over 14,000 drugs averaging almost 4 recalls per day. 

In the Life Sciences sector, product recalls are crucial for safeguarding patient health and ensuring compliance. Fragmented data, delayed responses, and regulatory hurdles pose risks to both patients and organizations. A strong recall management system boosts operational efficiency by quickly identifying and removing harmful products, thus reducing public health risks. Life science professionals must prioritize these systems to protect patient safety and maintain healthcare integrity.

In this webinar, we explore key challenges in recall management and discover how the NEW TrackWise Recall Management solution will address these issues. Get a sneak peek of this first-to-market solution via a short demo, showcasing how it can transform your recall processes through real-time visibility, AI-augmented decision support, and seamless system connectivity.

Key Takeaways:

• Understand the challenges of traditional recall management

• Discover how digital workflows can optimize recall efficiency and compliance

• Learn how to leverage AI and automation for risk mitigation and enhanced decision-making

• Preview our groundbreaking new TrackWise Recall Management solution, launching in April. 

Don't miss this opportunity to revolutionize your recall strategy and drive better outcomes for your organization and patients.

2025-03-18

Quality Digest & ComplianceQuest

Think you know the FDA? Think again. Many long-held beliefs about the FDA’s authority, decision-making, and enforcement powers are based on misconceptions—even among industry professionals. From post-market surveillance to product recalls, the truth about FDA regulations may surprise you. 

Join us for this eye-opening webinar where we’ll separate fact from fiction. Our experts will break down common myths, clarify the FDA’s actual role, and provide insights into its approach to key areas such as manufacturing, foreign medical determinations, and legal enforcement. If you’ve ever wondered how far the FDA’s authority really extends—or whether it can sue companies—this session is a must-attend. 

Key Takeaways: 

• Debunk common FDA myths and uncover the real regulatory requirements 

• Understand the FDA’s actual authority—how far does it really go? 

• Get clarity on post-market surveillance and what’s truly expected 

• Learn what’s required in the manufacturing process and how the FDA influences production 

• Find out if the FDA can sue companies and what legal risks exist 

2025-03-18

Advisera

This webinar covers the following topics:

• 3 options for ISO 17025 implementation

• What to look for in a toolkit

• Advisera´s toolkit

• Support included in the toolkit

• Pricing & options

• Which types of laboratories the toolkit is suitable for

2025-03-11

Quality Digest & Kneat

Data is considered powerful, whereas documentation is considered burdensome—but is it one over the other? Both have their strengths and weaknesses, and reworking documentation in the data age rather than abandoning it charts your best path forward. This presentation explores the differences between data and documentation and why one without the other presents inherent risks and costly inefficiency to validation teams.

This webinar will cover:

• The differences between data and documentation

• Why reworking documentation is more effective for validation teams

• The risks of abandoning documentation in favor of short-term gains

2025-03-05

ComplianceQuest

Join us for an engaging introduction to the world of Artificial Intelligence. In this session, we’ll break down the core concepts and terminologies of AI, explore how it’s transforming industries, and dispel common myths. Whether you're new to AI or looking to refresh your knowledge, you'll gain a solid foundation on the principles behind machine learning, generative AI, and explore deeper into how AI can be harnessed in your business.

Key Takeaways: 

• Solid AI Foundations: Learn the core concepts of artificial intelligence, including machine learning, generative AI, and natural language processing. 

• Industry Impact: Understand how AI is reshaping various sectors and driving digital transformation. 

• Myth-Busting: Get clarity on common misconceptions and demystify the true capabilities of AI.

• Future Readiness: Build the groundwork for exploring more advanced AI applications in your business. 

2025-03-04

Quality Digest & ETQ

We’ve all experienced it: a folder of process changes circulates the office for approvals, yet not everyone is aware of the updates, which can lead to an error. Whether caught before reaching customers or not, it’s clear the process itself needs to change.  

So how do you ensure all Standard Operating Procedures for quality are performed to avoid recalls, rework costs and customer dissatisfaction?

With an electronic quality management system (eQMS)! 

Wendy Royalty, Director of QA & Regulatory Affairs, and Maria Dosseh, Associate Director of Quality, from Streck, an ISO-certified biotech company will share real-world insights for digitalizing quality management helping to improve their bottom line. Jennifer Bianchini, Sr. Product Marketing Manager at ETQ will demonstrate the advantages an eQMS has to offer for eliminating variations and waste from the production process. 

Learn from the pros who went from “the purple folder of changes” to “quality is everyone’s responsibility”.   

• Reduce the time spent on document versions, review and approval by 10%   

• Guarantee teams are up to date on training and have access to documentation, so they know what to do when   

• Spot trends faster with real-time information for quality reports on deviations, CAPAs, timelines and quality requirements 

2025-02-27

ASQ Quality Audit Division 0280 with Dave Margil

MSA is defined as an experimental and mathematical method of determining the amount of variation that exists within a measurement process. Variation in the measurement process can directly contribute to our overall process variability. MSA is used to certify the measurement system for use by evaluating the system’s accuracy, precision and stability.

An effective MSA process can help assure that the data being collected is accurate and the system of collecting the data is appropriate to the process. Good reliable data can prevent wasted time, labor and scrap in a manufacturing process. A major manufacturing company began receiving calls from several of their customers reporting non-compliant materials received at their facilities sites. The parts were not properly snapping together to form an even surface or would not lock in place. The process was audited and found that the parts were being produced out of spec. The operator was following the inspection plan and using the assigned gauges for the inspection. The problem was that the gauge did not have adequate resolution to detect the non-conforming parts. An ineffective measurement system can allow bad parts to be accepted and good parts to be rejected, resulting in dissatisfied customers and excessive scrap. MSA could have prevented the problem and assured that accurate useful data was being collected.

This webinar will cover the following:

• Fundamentals of MSA

• What is MSA and why is it important?

• Different types of MSA studies (Attribute vs. variable data, linearity, bias, stability)

• Key terms like repeatability, reproducibility, and measurement error

• Overview of setting up and conducting MSA (data collection, etc.)

• Practical Applications:

• Case studies/examples

• Identifying potential issues with a measurement system based on GR&R results

2025-02-25

Quality Digest

Advanced RCA concepts, including trend analysis and tools for identifying systemic issues. Consequences of incomplete or inaccurate RCAs, examine warning letter examples, and discuss regulatory expectations for robust investigations. Practical techniques to translate RCA findings into effective CAPAs while ensuring alignment with quality systems and compliance requirements.

• Use trend analysis and advanced tools to uncover systemic issues affecting quality and compliance

• Explore the impact of inadequate RCAs with real-world regulatory warning letter examples

• Translate RCA findings into CAPAs aligned with regulatory standards for continuous improvement

2025-02-25

Advisera

This live, interactive online training (via webinar) is designed to enable you to walk away with knowledge on how to evaluate, calculate, record and report measurement uncertainty. This course offers compelling content, a downloadable presentation deck, and live engagement with an expert consultant with whom you can discuss how to resolve your specific implementation issues:

• What is measurement uncertainty

• The ISO 17025 requirements for laboratories

• The steps to evaluate and calculate measurement uncertainty

• Recording and reporting measurement uncertainty

• Other considerations

This training is designed for laboratory personnel responsible for the quality assurance of test or calibration methods, including: Quality assurance managers, Laboratory managers, Technical managers, Technical personnel, Laboratory nominated representatives, ISO 17025 consultants.

2025-02-20

BPA Solutions

AI is often discussed in broad, theoretical terms, but how can it be used to solve real-world problems in quality management? In this session, we’ll move beyond the abstract and explore concrete examples of how GenAI can elevate the way you manage Quality:

• Automate document training with AI, with no manual work needed

• Let AI support solving non-conformances based on historical data

• Guide auditors through audits and audit questions

• Let Q suggest changes to documents

As data security is also a major concern, we will explain how this AI feature is implemented safely. Learn how to supervise the data AI interacts with, ensuring it draws from trusted internal sources and limiting exposure to inaccurate information from the internet. Properly securing AI’s learning environment significantly minimizes risks while maintaining high-quality results.

Join Justin Mitchell, Senior Sharepoint Consultant at Consult2Cloud, and Dr. Boris Lutz, CEO and founder of BPA Solutions, to see AI in action and learn how AI can be a powerful and secure tool for continuous quality improvement.

Key highlights:

• AI’s potential in quality management – Learn how AI streamlines data management, ensures rule consistency, minimizes errors, and enhances decision-making capabilities within your QMS.

• Introducing Q – Explore how our virtual companion Q redefines user interactions, simplifying audit and training management, facilitating compliance adherence and risk mitigation, while accelerating problem solving processes paving the way for unparalleled quality excellence.

• Live demo of Q and its use cases – Witness Q in action and see firsthand concrete applications that simplify your daily quality management tasks

Link. Original date: 2024-10-23

2025-02-18

Quality Digest & Honeywell

In today's rapidly evolving life sciences landscape, traditional management review and product quality assessment approaches are becoming increasingly inadequate to handle the volume, variety, and velocity of data generated across the product lifecycle. This webinar explores how new innovative solutions can transform traditional quality management processes into a source of operational performance. 

We will demonstrate how this modern approach eliminates data silos, automates routine quality assessments, and enables real-time insights for both quality system management review and product quality review processes.

We will discuss practical strategies for transitioning from paper-based and disconnected systems to a cohesive digital framework that ensures data integrity, regulatory compliance, and operational excellence. Attendees will learn the latest data fabric technology can seamlessly integrate quality data from multiple sources, such as manufacturing execution systems, laboratory information management systems, and quality management systems while maintaining GxP compliance and audit readiness.

Takeaways:

• How to transform traditional quality review processes by comparing current state manual/hybrid approaches with automated, interconnected digital workflows.

• Understand the advantages of automated digital PQR’s and proactive quality reporting

• Understand the advantages of automated Digital QMR’s

• Turn mandatory time-consuming and ‘infrequent’ review processes into a real-time proactive source of operational performance and competitive advantage.

2025-02-14

ИНТЕРПРОДЖЕКТ ЕООД

Актуални изисквания по БДС EN ISO/IEC 17025:2018 в лаборатории за изпитване с/без пробовземане и/или калибриране - международни и национални нормативни документи, обхвати на акредитация съгласно ILAC-G18:12/2021, гъвкав обхват при акредитиране - възможности, изисквания. Изисквания към структурата, ресурсите, процесите на измерване и системата за управление. Оценка на риска, осигуряване на метрологична проследимост на измерванията, интервали на рекалибриране съгласно ILAC-G24:2022.

• Модул 1: Нормативни документи, специализирани публикации на ILAC, ЕА, ЕUROLAB, ЕURАCHEM, ISO, EN и други организации – интерпретиране на актуални ръководства и други документи, касаещи дейността на акредитираната лаборатория. 

• Модул 2: Нови тенденции в системата за управление на лаборатории за изпитване с/без и/или калибриране. Система за управление в лаборатории за изпитване с/без пробовземане и/или калибриране, разработена съгласно БДС EN ISO/IEC 17025:2018. Международни и национални нормативни документи, обхвати на акредитация съгласно ILAC-G18:12/2021, Гъвкав обхват при акредитиране - възможности, изисквания. Промени, анализ, дискусия. 

• Модул 3: Оценка на риска и възможности. Общи и специфични изисквания, процедура, доклад за оценяване на риска, карта за оценяване на индивидуалния риск, декларации за свързани лица, други записи. Действия за овладяване на рисковете и възможностите, процедура, доклад за оценка на риска, регистри. Действия за овладяване на рисковете и възможностите, рискове при управление на извънредни събития или обстоятелства. Казуси с рискове и възможности, съответни доклади за анализ и оценка на рискове и възможности в лаборатория, регистри.

• Модул 4: Изисквания за ресурсите. Общи положения. Персонал, мотивиране, мониторинг. Помещения и съоръжения на лабораторията и заобикаляща среда. Технически средства (оборудване). Метрологично потвърждаване на техническите средства. Елементи, характеристики, метрологични приложения, актуални насоки на Ръководство ILAC-P10:07/2020. Еталони, изисквания, метрологични характеристики, приложения. Метрологична проследимост на измерванията. 

• Модул 5: Оценяване на неопределеността на измерване, подходящ математико-статистически модел. Практически казуси. 

• Модул 6: Метрологично осигуряване на измерванията. Развитие на процедури, методи и технически средства. Изисквания за изчисляване и заявяване на неопределеността при изпитване съгласно ILAC-G17:01/2021, други документи. 

• Модул 7: Метрологично осигуряване на измерванията. Развитие на процедури, методи и технически средства. Изисквания за изчисляване и заявяване на неопределеността при калибриране съгласно EA-4/02 M:2022,  ILAC P14:09/2020, др. Оценяване на неопределеността на измерване, подходящ математико-статистически модел. Изисквания към интервалите на рекалибриране съгласно новоутвърдения ILAC-G24:2022. Практически казуси.

• Модул 8: Докладване на резултатите. Прилагане изискванията на Ръководство ILAC-G8:09/2019 и ISO Guide 98-4,  отразяване на информация за неопределеността при оценка на съответствието на Eurachem/CITAC/2021. Процедура и записи на реда и начина за обявяване на правило за вземане на решения, като се вземе предвид нивото на риска, доказателства за обявяване на съответствия за които ясно се идентифицират рисковете. 

• Модул 9: Осигуряване на валидност на резултатите. Изпитвания за пригодност, схеми, програми, изисквания съгласно БДС EN ISO/IEC 17043:2023 за участие в актуални технически проекти по междулабораторни и вътрешнолабораторни сравнения. Насоки за определяне на честотата на участието в изпитването за пригодност съгласно ръководство EA-4/18 G:2021. Анализ на данните и оценяване на резултатите на схема за изпитване за пригодност. Прилагани критерии за оценка, графично изображение на резултатите, бар-графики. Форми на външен и вътрешен контрол върху качеството на услуги по изпитване, пробовземане, калибриране. 

• Модул 10: Изисквания за система за управление, възможности. Документация на системата за управление. Управление на документите на системата за управление. Управление на записите. Подобряване, коригиращи действия. Вътрешни одити, прегледи от ръководството.

2025-02-11

Quality Digest

In an era of overwhelming data, traditional root cause analysis (RCA) methods like 5-Whys and Fishbone Diagrams are not sufficient to solve complex process issues. Modern organizational challenges often stem from interdependent factors or are obscured by overlapping variables—making it difficult to isolate the true root causes. These complexities demand advanced approaches capable of navigating the intricacies of big data.

Advanced statistical techniques and machine learning methods, including regression analysis and classification and regression trees (C/RT), are transforming RCA by accelerating and simplifying the discovery of hidden patterns and relationships within data.

This presentation will explore how blending traditional RCA with machine learning enhances problem-solving capabilities and equips organizations to address today’s multifaceted challenges. Attendees will gain practical insights into statistical techniques that enable faster, data-driven decision-making and drive continuous improvement in increasingly complex environments.

2025-01-29

Advisera

This webinar is delivered by Carlos Pereira da Cruz, an ISO 9001 and ISO 14001 expert, and covers the following topics:

• How to use the process approach to align an organization

• How to use the process approach to meet objectives

• How to map a set of processes

• How to characterize a process and flowchart it

• How to use the process approach to determine organizational knowledge and competency requirements

2025-01-28

Quality Digest

Introduction to Root Cause Analysis (RCA) equips participants with the skills to craft clear and actionable problem statements, explore key RCA methodologies such as the 5 Whys and Fishbone Diagram, and conduct structured analyses to effectively uncover root causes. Also: Issue detection strategies and tools to determine when and how to initiate an RCA, with examples relevant to highly regulated environments.  

• Master issue detection and create precise problem statements for RCAs 

• Discover key RCA tools like the 5 Whys and Fishbone Diagram, tailored for regulated settings 

• Learn to initiate and structure RCAs for thorough, efficient investigations 

2025-01-14

Quality Digest

Tired of audit prep dread? This engaging and insightful webinar will demystify what quality system auditors really look for—minus the stress. Learn how to impress auditors with compliance, avoid common pitfalls, and approach audits with confidence and clarity.

Through practical strategies (and a touch of humor), we’ll explore how auditors think, what they focus on, and how you can transform your audits into smooth, successful experiences.

What You’ll Learn:

• Auditors' true objectives and focus areas

• Effective preparation techniques—beyond tidying your desk

• How to avoid common audit pitfalls

• Tips for better, active engagement with auditors

Make audits less of a thriller and more of a smooth ride. Join us to turn audit anxiety into audit mastery!