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Use of this site is limited to current staff members of The Clausen Agency, Inc. or Coastal Insurance Solutions of Rocky Point, NY.
Please be advised that Mountain Valley is placing a moratorium on new business effective 8/9/2022.
National General, New South, Encompass
National General, New South, Encompass
Formally: Adirondack, NJ SKylands, Mountain Valley which have closed
Formally: Adirondack, NJ SKylands, Mountain Valley which have closed
Encompass Specific Information
Encompass Specific Information
As of 2025 renewals, policies are being moved into the National General system with new policy numbers. Any EFT/Auto-pay will need to be re-enrolled by clients using the new system under the new policy number. Notices are being sent to each client directly from the insurer.
OLD ENCOMPASS INFO & SITE ACCESS
OLD ENCOMPASS INFO & SITE ACCESS
Encompass (an Allstate company)
Endorsements and Cancellations are done ONLINE only!
Agency Code: 730034002 Producer Code: 730-034625-0000
Phone: 800-262-9262
(When calling pretend to be Mark Sweeney a34123 or Donna Murphy a43860)
Option 1-Billing/Representative
Option 2-Express (Tech Support)
Option 3- Underwriter
Fax: 800-943-3412 (NY DMV ISSUES: Fax DMV paperwork Attn: DMV Unit)
Email:
Documents for AUTO (UW Reqs, Window Sticker, Etc):
service@encompassins.com
Exterior Inspection or Home Underwriting Reqs: Encuwinspections@encompassins.com
BOR Requests: insborreq@encompassins.com
Website: Click Here
Payment plans:
1 Payment Plan – No Fees
12 Payment Plan - $5 Installment Fee
Monthly EFT - No Fees
Payments Accepted: Click here to make a payment.
Visa, MasterCard, Discover, American Express, E-Check, Check by Mail
Mailing Address:
Claims: Direct Reporting
800-588-7400
Tow claims: email to Encompasstow@encompassins.com with Service Info Request, pol# and name in subject line
Hurricane Deductible:
Notes: When binding, if you get the following error, please enter user code of A34111 when prompted.
Encompass does not have an active producer license on file for your Login ID in this risk state (New York). Please contact your sales representative if you are licensed in this state and would like approval to update your licensing record. Otherwise, you will need to input the Login ID of the licensed person in this risk state on whose behalf you are issuing this business.
To re-cap: Encompass states opened for business are: GA, NJ, CT, PA, SC and TN. PA is very competitive as is GA. CT is great for Packages.
Contact Information
Contact Information
Phone:
Personal Auto, Commercial Auto, RV, Motorcycle: 1-877-468-3466
National General Homeowner, Package and OneChoice Auto: 1-888-325-1190
Flood: 1-866-535-7417
Fax: 877-849-9022
Email: Service@NGIC.com
Underwriting Recommendations: Underwriting@ngic.com
Inspections: PropertyInspections@NGIC.COM
Claims
Claims
Claims: ONLINE or
Direct Report: 800-325-1088
NatGen Premier methods to report a new claim:
Phone 844-287-2236
Email premierinternetlosses@ngic.com
Website http://natgenpremier.com/
Link to file a claim https://natgenpremier.com/file-claim
Company Notes and rating information
Company Notes and rating information
Agency Code: 9308135
New South Auto Policies Agency Code: 0270592
AM Best Rating: All carriers are owned by Allstate and are admitted
National General: A-
Adirondack/NJ Skylands/Mountain Valley: Not AM best rated
Replacement Cost:
Mountain Valley: 100%
National General: View policy dec page
Billing, Payments & Mailing Addresses
Billing, Payments & Mailing Addresses
Billing Plans (This may vary by issuing company)
Billing Plans (This may vary by issuing company)
1 Payment Plan
10 Payment Plan
$8 installment fee applies to all payments except auto-pay
Accepted Payment Types
Accepted Payment Types
Visa
Mastercard
E-check
Check by mail
Mailing Address:
Mountain Valley overnight payment address:
ATTN Lockbox Operations
800 Superior Ave East
Cleveland, OH 44101
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