QUALITY ASSURANCE PROCESSES

Post date: Mar 26, 2019 1:29:21 PM

“The adoption of quality standards for online faculty development, course design, and program design, typically accompanied by training for faculty and staff, has become standard in the great majority of online programs. Quality benchmarks for student outcomes are almost as widely adopted ... We continue to see a lag in setting and applying quality standards to online support services ... On average, only about one-third of institutions in our sample are engaged in external evaluation of some or all of their online programs” (CHLOE 2, page 3; see the CHLOE 2 Report and Appendices for detailed analysis).