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Post date: Mar 26, 2013 6:41:14 AM
ACTION PLAN for Quality assurance in University :
1. Create Quality Process teams to coordinate activities in your department / Schools ( 5 People) .QAC will Pick at least one person from each department / faculty and give them the power to control quality in their department and interact with their peers in quality related practices. This person will be invited to all QAC meeting from their related Department / Faculty / Schools ( Deans please nominate 3 of your choices)
2. Dress your Quality Teams in wearables that give them recognition and identity. A team member that is easily identified with a wearable is easy to spot and engage when a quality control issue arises. ( QAC provide batches for this purpose , to carry in all times by QA people in their related Department / Faculty / Schools )
3. Hang several of quality process banners and posters throughout facility in your Department / Faculty / Schools .Let customize them with Quality Process Vision and personalize them with each Department / Faculty / Schools name and/ or Department / Faculty / Schools logo.
4. Have a suggestion contest that lasts 30 days, one every 6 months. QAC provide appropriate awareness products available for thoughtful ideas.If you find you are engaging your staff effectively with your quality campaign, you will have hundreds of good ideas and can offer multiple levels of handouts depending on the scope of those ideas in your Department / Faculty / Schools .
5. Use write-on/wipe-off quality process charts designed to monitor specific areas for quality conformance. You can customize any of charts or create totally unique ones depending on needs.Any where that an improvement can be made in can be charted, so QAC encourage to start with the obvious areas and then move further into your processes as your charting progresses.
6. Use quality process information boards in your Department / Faculty / Schools to hold posters and plant information inserts. These sheets can include quality process numbers, information on policies, a picture of the "quality teacher/staff of the week" or any other quality message you would like in your Department / Faculty / Schools .
7. Tag all quality non-conformances, giving each one a priority rating.QAC later can make tags that have quotas, previous performance records, compliance checks or other issues.
8. Have a contest that encourages the reporting of quality process issues in eachDepartment / Faculty / Schools .QAC reward the Department / Faculty / Schools that do the most to improve on quality.
9. Use appropriate decals and signage by machinery / computer /nodes and equipment with quality standards and expectations for that process.When an employee is informed as to what is expected, they will often take it upon themselves to exceed that expectation and raise the bar for quality.
10. Have a contest each month that relates to that months quality process poster. A contest keeps the poster message alive. People talk about the problem and therefore pay more attention to solving it.Switch out the poster at the end of the month with a new quality message, or improve on a current quality message with a different marketing approach.
11. Give rewards and recognition to department managers, quality process champions and the quality teams in your Department / Faculty / Schools staying on top of reducing quality non-conformances.
Please let us know about any quality concern and feedback , We expect the Report of Department / Faculty / Schools progress for QA and their QA activity in regard with this plan, Please forward it to: proflilisaghafi2006@yahoo.ca
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