Local police department report (NOT an Incident Report)
Federal Trade Commission Report (https://www.identitytheft.gov/#/)
Request a copy of their driver's license or valid ID
Request proof of address (utility bill, cc statement)
Request any additional proof of fraud
Request all items above be emailed to fraud@uownleasing.com
Answer the following questions:
What is the customer claiming?
Did you advise the customer to send the items listed above?
Does the customer have any other proof that this is fraud?
Please make sure to verify customer’s email address and phone number and include in your email to Fraud but do not change it on the account if it is different.