9(e) - Internal Affairs Complaints

COMPLAINTS

2.1 Complaints can be made against any police officer or dispatcher.

2.2 Complaints can be made by any individual in the community, and can be made at https://plpd.online/new-complaint/

2.3 The complainant has the right to remain anonymous in their complaint. This right may be waived by the Chief of Department if found necessary.

2.4 Complaints are investigated by Internal Affairs and/or the Chiefs of Department, and the outcomes determined in conjunction with the Complaint Committee.

2.5 PLPD personnel can be suspended during the investigation of a complaint if it is seen as necessary by Internal Affairs Command or a Professional Standards Member. This suspension can be indefinite.

2.6 There are 4 possible outcomes in a complaint which can be

• Unfounded: The investigation conclusively found that the alleged act(s) did not occur.

• Exonerated: The alleged act(s) occurred, but was justified, legal and/or proper.

• Not Sustained: The investigation produced insufficient information to prove or disprove the allegation.

• Sustained: The employee committed all or part of the alleged acts of misconduct or poor service.

2.7 Outcomes and disciplinary decisions are ultimately decided by the Complaint Committee or the Chiefs of Department.

2.8 The details of complaints are bound by a confidentiality agreement which extends between the complainant, the subject of the complaint, the investigators, the Professional Standards Department, the Complaint Committee, and the Chiefs of Department.

2.9 Complaints about situations that occurred over 21 days ago will not be investigated and will be closed.