1247 South Cedar Crest Boulevard Suite 300
Allentown, Pa 18103
Phone: 610-628-1228
Fax: 610-432-2332
Manager: Cassie
Email: cassie@admpcmail.com
Front Desk:
EMAIL: orthofd.sk@admpcmail.com,
Smilekrafters
First window
Username: orthoallied
Password: ortho_2021_new
Second Window
Username = Skcall
Password = Callsk
Please check schedule for dates
Check actual schedule
Dr. Amen Dhyllon
CHILDREN MAY BE SEEN FROM THE AGES OF 7 AND OLDER
CHILDREN MAY BE SEEN FROM THE AGES OF 7 AND OLDER
*HOWEVER CHILDREN 7-10 NEED TO BE SCHEDULED ON DR DAYS – REGARDLESS OF THEIR INSURANCE*
*Pts 10-20 years old with state or Medicaid insurance should be scheduled on RECORDS DAYS*
ALL NEW PATIENTS AND START PATIENTS NEED TO HAVE A PARENT WITH THEM
3 family members
ONLY DONE AT OFFICE LEVEL, EACH PATIENTS TREATMENT WILL VARY, WHICH PRICES MAY VERY (CHRISTINA)
All consults are free of charge.
Dr Dhyllon has changed his prices for Ret replacement
It is now $200 per arch for all active patients (patients he has treated)
Still $300 for any person who was not treated by Dr Dhyllon. (Treatment means they had Braces by Dr Dhyllon)
The mold get damaged do not stay in the office after a few days so whenever a pt needs a new ret they have to come in for an appt for new impression
WE ARE SCHEDULING 7 COLUMNS SOLID. THE 8TH COLUMN IS FOR OVERFLOW (only if all 7 columns are full) AND 9TH COLUMN IS FOR EMERGENCIES ONLY WITH APPROVAL FROM CHRISTINA Office Manager .
Last day appt's
ALL 430 PTS MUST BE IN AT 4:20 SCHEDULE AT 4:30 NOTATE 4:20!
Main 2 Columns- Bondings 2 max per time (12 UNITS) (Office level)
D8080 Start Collect 0.00 for state ins (Office level)
Start Collect (leave blank) for cash, ppo, dhmo, hmo -12 UNITS (Office level)
Lower bonding Collect (same examples as above)-12 UNITS (Office level)
Bands- 6 UNITS
Debonds-12 units (1 at a time and in the morning only) (Office level)
DEBONDS ONLY IN THE MORNING NEVER SIDE BY SIDE THEY MAY STAGGER LAST DEBOND TIME IS 11:00AM (Office level)
RET pickup (4:45 pm-3 units)
2:30PM LAST BONDING TIME (Office level)
230 LAST TIME FOR BONDINGS OF ANY KIND AND REPAIRS (Office level)
AWS-Arch Wires or ADJ 6 UNITS
Impression for phase 1 (6 units last appointment at 3:30)
Phase 1 Terminology:
Phase 1 is the palatal expander
Exam due to time lapse-6 units, Pt that has been seen in over 3 months (dr day)
Final Column-6 Units (NO SHORTENING W.O PERMISSION)
Np consults (one by one never double booked, Always write collect 0.00 ALL CONSULTS ARE FREE)-6 units LAST NEW PATIENT 4:00PM
Exams-6 UNITS
Wire clips- 3 units
Emergencies:
Trauma (Bleeding, expander, Pain)
NP RECORDS Collect 0.00-6 units
Stagger NP using the first two columns, must stagger off the 3rd unit of the previous appointment
These appointments may only be ages 11 years to 20 years
State ins only (WE DO NOT ACCEPT ACCESS OR Keystone Mercy )
NO COC appointments
Impressions or Photos for records -3rd column 3 units
Bands collect 0.00- 6 units
NOTHING can be staggered with a band appointment
Block 2nd column beside this appointment!
When Registering Email addresses are mandatory now, Advise pt we will send all new pt paperwork ahead of time and email me with pts name and member ID please.
ALL 430 PTS MUST BE IN AT 4:20 SCHEDULE AT 4:30 NOTATE 4:20!
starting at 3:45 PM or 1 hour before end of the day starts 20 min AWS, RETIE, ADJ, RET Check
LAST APT IS SCHEDULED AT 4:40, THE DAY ENDS AT 5:00 and ENDS at 3:50 NO appointments should be scheduled at this time unless ret pick up and make comfortable
Register PT
Advise pt they CANNOT have work completed legally without us submitting to the insurance for coverage (NO EXCUSES)
They need to send in previous Dental records, EOB, x-rays and Approval letter to our office so we may present to the doctor and submit to the insurance for coverage
GET THE NAME of the previous Ortho Office and contact number
Forward an email to me with pts name, ID number, and previous dental office information and pts best call back so I may follow up with them
You may not schedule COC pts without permission from manager
If they ask how long COC processing time is tell them from the day we get records and it could take the insurance the minimum of 3 months to process for approval
when a pt changes insurance another account does not need to be created unless it is plan other than state insurance. To be clear if a pt has state insurance and changes to another state insurance (ex: Amerihealth to Aetna Better Health) the pt keeps their account number. The insurance and the insurance ID number get saved in General Communications and then the pts next appt is update records, NOT aws, adj, eval last seen....Just Update Records.
$50 /48 hours notice as per the office informed consent form (example)
Not accepted
Access
Avesis
Discount plans
Giesinger
Giesinger Chip
Health Partners
Keystone
Kidz Partners
All of UPMC's
Guardian Dental PPO
Amerihealth Mercy
United Health Care (Welfare)
United health care dual compete is accepted
Please use
* Blue cross dental is under Highmark Blueshield. Please use Blue Cross dental as Highmark is medical insurance!
If there are any custody issues and primary parent states that we are NOT ALLOWED TO RELEASE ANY INFO, we NEED court documentation that they have full custody and that we are not allowed to release any info to other parent.
REQUESTING ADDITIONAL INFORMATION
If a parent is who is requesting additional information, there is a $75 fee and it will take approximately 2 weeks
For example: A parent is requesting a patient's entire appointment history because they need it for court
Tuesday and Thursday - 8:30-5
One 1/2 a day Tuesday from 8-12 (first Tuesday of each month)
One Early Thursday (typically the 3rd Thursday) 7:30-3:50
One Monday 8:30-5 ( when we work on Monday we do not work on Tuesday) Schedules will be sent to Lissette by email. Holidays can and will always impact our scheduling days.
Last update 07-14-2022\