IOWA DESMIONES ORTHO

A+ IOWA DENTAL, PLLC OFFICE # 1201

MULTI-SPECIALTY DENTAL CENTER

4730 SW 9th Street

Des Moines, IA 50315

Tel # 515-287-0011

Fax # 515-287-0077

Landmark : 

WE ARE NOW ACROSS FROM THE GREEN STATE CREDIT UNION

Office Contacts:

Email Contact: desmoinesco@admpcmail.com

always CC: ankenyco@admpcmail.com

Office Hours:

OFFICE HOURS FOR PODRAY ARE 8:30- 5:30

Dr Rollins

Doctors:

Brad Podray -

Dr. Thomas Rollins

Children

Children may be seen from 7 and older

Family members per day:

WE WOULD LIKE 3 FAMILY MEMBERS PER DAY FOR DR PODRAY WE ARE TRYING TO PRACTICE SOCIAL DISTANCING EVERYTHING ELSE IS OK

Cash Pt:

Will discuss at office level

Retainer cost:

Cost of the retainer is $250

Scheduling Preferences:

Notes:

• As Per office manager (DR Brad Podray)

After June 6 and 7th, Dr. Brad is no longer going to work at 9th St.

So all the patients who are already under the treatment, we are giving them two options.

1) Go to the Ankeny Location and continue remaining treatment with him at Ankeny locations.

2) Stay at the same location and continue further treatment with Dr. Rollins.

We started making the list of the patient, creating new Ankeny Charts, calling them to make next appointment at Ankeny location. Some of the patients, we already made new chart and gave them next appointment at Ankeny. But if any Dr. Podray's patient calls back to schedule next appointment, please inform them that after June 7th he is not going to work at 9th St office and they will have to go to ankeny if they want to see the same doctor.

No Medicaid Hawki or Delta Wellness or MCNA consults on Dr days,

All of these can be scheduled on Tuesdays or Thursdays for consults (Medicaid Hawki or Delta Wellness or MCNA) patients.

All Starts 1 hour in first column only, If pat needs to have a rebond 1st column 45 mins. (Dr day)

Adjustments in second column for 45 mins, on Dr day ONLY.

Dr. Thomas Rollins scheduling preferences for now:

CLIPPING WIRES:

Please do not advise pt's to clip wires with nail clipper. Just advise of the wax , if you cannot get through send an email and schedule the pt for the soonest avail.

Emergencies below:

Anything else like emergencies 2nd or 3 column is good 45 mins.

emergencies - plz be specific what is patient going through. only if they are in pain, they need to come. and yes, it can be any day - consults or actual doc day.

(but need to have at least General dentist) in office.

**if a bracket fell out but patient is not in pain, tell them, it is completely okay to wait till there next appt. and is not an emergency.

INSURANCE LIST:

• • ALL STATE INSURANCE IS REGISTERED AS MEDICAID OF IOWA

  • Iowa Medicaid Enterprise (Title 19) -- when registering, is listed as "Medicaid of Iowa" NOT title 19. (If you search Title 19, it won't allow you to register pt)

  • Dental Wellness Plan -- pts may say "Iowa Wellness"

  • Hawk-I

  • United Healthcare Plan of the River Valley/Community Plan - (must check ins ID (Medicaid ID will have 7 digits and 1 letter - eg: 1234567A - these should be registered as Medicaid of Iowa. Older pt may have United Healthcare through Medicare. These ID will be different, and ARE NOT accepted by the office)

  • Wellmark BcBs

  • Metlife

  • United Concordia ppo/dmo

  • United Healthcare

  • Dentemax

  • Assurant

  • Dominion Dental

  • Aetna hmo/ppo/dmo

  • Delta Dental

  • Cigna dhmo/ppo

  • Guardian

  • Carrington

  • Humana Dental

  • Tri-care

  • Ameritas

  • Bestlife

  • Coventry Dental

  • Uni-care Dental

  • Delta care Usa hmo

  • Total Care - this is Medical insurance; patient will have either MCNA or Delta Dental Wellness for dental

There are some updates after July 1st for Iowa offices.

1) Now patients is not going to have Medicaid of Iowa. All the patient which were having Medicaid of Iowa, their insurance got changed to Dental Wellness and MCNA.

2) I know you guys are not scheduling any start appointments. But let's say if any patient calls and they want to schedule the start appoint for Braces, they need proof of Dental Check up/Cleaning by by their General Dentist. Our Orthodontist generated the letter which we can forward it to the patient or their general dentist. At office level from now on we give this letter on their Consultation Visit. Just in case if they lost it, you guys can forward it to the patient/office.

Last update 05.18.2022