Finally, after days of training, you've completed the government-mandated coursework and earned your long-term care credential, officially joining the ranks of certified care providers. Today marks your first day on the job. Your long-term care unit has assigned you your first client: Grandma Chen A-Cheng. Your supervisor has already visited her and assured you that Grandma A-Cheng is a good fit for you to serve, hoping you'll make the most of this opportunity. As a long-term care worker, you head to this visit with a mix of anticipation and nervousness.

You need to familiarize yourself with how to communicate with the elderly, gather and organize information about various aspects of her life through questioning and environmental observation, and complete this assessment. Ultimately, you must bring back comprehensive data to discuss with your supervisor—to see how well you've gotten to know her and whether you truly understand her needs.