Embarking on an internship alone at the front desk of an international hotel abroad, you'll face English-speaking guests whose questions on the phone whiz by in full-speed English. The key to securing a full-time position lies in how swiftly you can utilize available resources, accurately understand, and respond appropriately to customer inquiries, resolving their issues and turning around potential missteps. The game scenario is constructed using SVVR, including game environments such as the hotel front desk office, lobby, elevators, guestroom corridors, and various departmental spaces.

This game is designed by a professional English teacher with extensive teaching experiences in ESP and general English courses at the tertiary level, as well as ELT teacher training workshops. The scenarios and scripts are part of the immersive virtual reality experience that incorporate scenario-based audio feedback mechanisms. Through multi-dimensional scaffolding, the game trains players to acquire the essential English listening vocabulary and skills required for front-desk professionals in the hotel industry.