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📢 [UPCOMING] Seller Portal Refresh, please refer to this FAQ for more information!
Module Chapters
Module Chapters
Chapter 1
Promotions Overview
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Chapter 2
Simple Promotions Creation
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Chapter 3
Complex Promotions Creation
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Chapter 4
Cancelling Promotions _____________________________
Chapter 5
Overlapping Promotions Error
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Chapter 6
Retrieving promotion reports for promotions created
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Chapter 7
FAQ
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Chapter 8
Quiz
Chapter 5: Overlapping Promotions Error
In any instances where cancelling of promotion is needed, following the following steps:
(1) How to know if there are overlapping promotions?
During promotion creation, Red Bars may be flagged next to the SKU number and the ‘Submit’ button is greyed out.
This means there is already an existing promotion for these SKUs.
Click on the ‘Detail’ button to see more details of the current existing promotion that the SKU is already on.
(2) What to do in the event of an overlapping of promotion?
Take note of the Form Number of the existing promotion for this SKU on the details screen.
Cancel the promotion form using the "Cancel Promotion" function.
Once the promotion is cancelled, a new promotion can then be created.
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