Creating Promotions on FairPrice Online

Learn how to create Complex Promotions for your products with the following steps:

Step 1: Login to CWF seller portal

Access the CWF seller portal > Click on the "Marketplace dashboard"

Step 2: Select complex promotions

• Click on "Add Promotions".

• Select the "Complex Promotions" tab.

• You will be able to all the SKUs created by you.

• Currently, there is only one promo type and mechanic for Complex Promotions which is ‘Mix and Match’, thus the fields are already pre-selected.

Step 3: Fill up the necessary information and click “Submit”

1. Select the start and end date of the promotion

• The earliest date that the promotion can start on is:

  • D+2 for promotions created before 5pm (i.e. created on 1 Jan, earliest live date 3 Jan)

  • D+3 for promotions created after 5pm (i.e. created on 1 Jan, earliest live date is 4 Jan)

NOTE:

• Submit promotions 2 days in advance before 5pm

  • Please avoid last minute submission as there might be technical difficulties or human errors during point of submission.

  • Example: For a promotion to take effect on 25 Jun 0000 HRS, create the promotion well before 23 Jun 1700 HRS.

2. Select the SKUs for the Mix and Match Promotions

• The SKUs have to be selected using the check boxes.

• Key in the ‘Bundle Promo Price’ and the ‘Bundle Quantity’.

  • (eg. if the promotion is Buy Any 2 items for the price of $12, the ‘Promo Price’ will be 12 and the ‘Bundle Quantity will be 2)

• Click the ‘Preview’ Button to view a summary of the SKUs listed for this promotion.

3. Double check all details of the promo being created

• Click on "Submit".

Step 4: A pop-up form with a form number will be displayed for every successful submission

• It is useful to take note of this form number in the event of any promotion cancellations necessary.

• Should there be any technical issues in the creation of the promotion, do also quote this form number.

• The following is an example of a product with percentage-off and dollar-off promotions on the website.