Fufilling your Orders

For Joo Koon (GLS/PFC) orders, the picklist is generated and sent out to sellers daily at 10:30pm. 

A sample of the official picklist can be seen below.

There are 3 channels to access the Consolidated Picklist for Joo Koon (GLS/PFC) pick-up/self-delivery:

1. From the Seller Portal, click on 'Reports' -> 'Pick List Report', click on the download button to download the picklist.

2. Seller Picker Application (For sellers on pick-up)

3. Picklist is sent in an Email sent out from the email titled: Fairprice PFC Cut-off Consolidated Report YYYY-MM-DD - <Seller Name>

Hourly Dynamic Picklist & Revised Order Cut-off Timing for PFC Orders (Estimated Mid-Apr Launch)

Sellers that are onboarded to 24-hour delivery will have all PFC (Joo Koon) appear on a finalised pick-list generated by email and on the picker app on the day of pick up at 12.15pm, with pick up starting from 12.30pm onwards lasting to 3.30pm. 

With the reduced time given between receiving the picklist and having Fairprice pick up your items, we will be providing hourly picklists every 1-hour throughout the day, with the finalised pick list at 12.15pm. This will assist you to pack all orders within a shorter period of time.

The table below shows the main difference between the current operations and operations for 24 hour delivery sellers.

The illustration below will help to visualise the day-to-day process of pick-up.