Contact Us
Please contact us via email.
Email Inquiry: kasaikenmalabo@gmail.com
Depending on the nature of your inquiry, it may take 3-5 business days to respond. Thank you for your understanding.
Depending on the nature of the problem, more detailed information may be required. Please provide a bulleted list of the steps leading up to the error. If possible, please attach an image of the message box containing the error message.
When making an inquiry,
When contacting us, please provide the following information by email:
① Username
② Product name, version, and POSSID
③ Operating system you are using (e.g., Windows 10, 11)
④ Full error message