Mission and Values: Please spend some time reviewing our mission and values before proceeding through your orientation.

Services:

• Neurodiversity: At Joyful Journey OT, the primary population we support are children with neurodevelopmental 'conditions'. These include Autistic and ADHDers, but it is important to us that everyone has access to the appropriate supports to improve their wellbeing. This is why we have chosen not to service a restricted age-limit for general occupational therapy services. 

• Mental Health: We also provide mental health services to a teenagers and young adults - this population is age-restricted to ensure we comply with the specific skills and competencies obtained by our team is specialised professional development and training.

• Functional Capacity Assessments: Working so heavily in the NDIS space, we often provide the service of Functional Capacity Assessments. These are comprehensive and intense assessments that provide a wholistic overview of the impact one's disability has on their day-to-day life. The process can take up to 20 hours and includes multiple standardised assessments, task analyses and interviews. 

• Other: Alongside our amazing neurodiverse clients, you may also have the privilege of working with people with physical disabilities, Global Developmental Delays our in our emerging Groups services. 

Key Contacts:

• Director: Hannah Lees (hannah.lees@jjot.com.au)

• Student Placement Coordinator: Mez Filipovic (mez.filipovic@jjot.com.au)

• Supervisor: All of the clinicians at Joyful Journey OT are passionate about supporting students. You will find your supervisors name and contact details in the list below. 

  • Kaity Eedy (kaity.eedy@jjot.com.au)

  • Sam Tucker (sam.tucker@jjot.com.au)

  • Macey Feldman (macey.feldman@jjot.com.au)

• Reception: You may need to email reception, especially in relation to printer usage (info@jjot.com.au)

Requried Docuemnts: 

• A scanned copy of your Working With Children Check

• Your NDIS Working Screener Check Number

• Student Emergency Details (including emergency contact)

• A copy of placement goals

Safety Policies: 

EMERGENCY EVACUATION PLAN - please read

Workplace Conduct and Ethics

1. Purpose

• To outline the obligations of management and employees to comply with the Code of Conduct for Joyful Journey Occupational Therapy Pty Ltd (the Code of Conduct) and contribute to the achievement of a professional and productive work culture within the Allied Health industry, characterised by the absence of any form of unlawful or inappropriate behaviour.

2. Application

• This policy applies to all employees and directors working for Joyful Journey Occupational Therapy Pty Ltd, including casual and contracted employees.

3. Code of Conduct

• All employees must adhere to the:

  1. National Code of Conduct for Health Care Workers

  2. Code of Conduct for Unregistered Health Practitioners

  3. Occupational Therapy Australia Code of Conduct (AHPRA)

• In addition to this, all employees are expected to conduct their duties in a professional and positive manner. It is a non-negotiable that Joyful Journey Occupational Therapy Pty Ltd is an enjoyable place to be for both employees and clients and this can only be achieved if all employees ensure that Joyful Journey Occupational Therapy Pty Ltd is a functional, safe environment free from workplace bullying or violation of any of the aforementioned Codes of Conduct.

Safe Environment

1. Purpose

• Each participant accesses supports in a safe environment that is appropriate to their needs.

2. Policy

• a) General Safety

  1. Safety is important to everyone at Joyful Journey Occupational Therapy, clients and staff alike

  2. Workplace hazards are to be rectified as soon as they are noticed, with consideration paid to their severity

  3. All our support workers work one on one with clients and as such need to be known to the clients

  4. Individual emails and business cards for all are available for all clinicians so they can all be identified and contacted easily

  5. A 'home risk assessment tool' is used to ensure the home environment is safe for our clinicians to be in, and safe for service to be delivered in

• b) Psychosocial Safety

  1. Any factor or factors in the work design, system of work, management of work, carrying out of work or personal or work-related interactions that may cause an employee to experience one or more negative psychological responses that create a risk to their health and safety must be eliminated, or adequately managed

  2. Where it cannot be eliminated as far as reasonably practicable, the risk must be reduced by either, or a combination of, altering the work environment, or using information, instruction or training

  3. Training and instruction can include:

• a. Mental Health First Aid

• b. Burnout Prevention Training

• c. Emotional Intelligence Training (ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict)

4. If any of the following is identified as a risk, a written prevention plan is to be created to mitigate:

• a. Aggression or Violence

• b. Bullying

• c. Exposure to Traumatic Content or Events

• d. High Job Demands

• e. Sexual Harassment

• What to wear, working hours, breaks, and expectations.

  • JJOT dress code is business casual - this means jeans are ok, but leggings probably aren't. Think professional, but can still roll around on the floor. We recommend you start off wearing your university placement shirt, but you are welcome to transition to casual clothes when you feel confident in the dress code. It is important to always wear your name badge as a student. 

• Procedures for sick days and leave.

  • Your health and wellbeing is essential whilst on placement. If you need to take a sick day or leave, as much notice on our end is helpful. Please email your supervisor as soon as possible regarding leave and we will coordinate with you and the university once you feel better if make-up placement time is required. 

• How to handle challenging scenarios (e.g., mandatory reporting).

  • An incident becomes reportable to the NDIS Commission when during the course of service, an NDIS participant:

    1. Dies

    2. Suffers a serious injury

    3. Is abused or neglected

    4. Is victim to unlawful sexual contact including grooming

    5. Is victim to unlawful physical contact including threats

    6. Has administered upon them an unauthorised restrictive practice

  • Deadlines for reporting are 24 hours, except for in cases of unauthorised restrictive practice, where the deadline for reporting is 5 days.

  • All reportable incidents must be reported to the authorised incident reporter (Hannah Lees - Director).