We want you to understand where we have come from, and know our vision for the future. You are a part of the story of Joyful Journey OT, and we are really excited to have you on board.

We have a unique culture at Joyful Journey, and we will discuss the policies in place to help you know what our culture is, and align with our culture. There are also procedures in place to help you orientate yourself with how things are done here.

These policies and procedures outline your job requirements, as well as the way you conduct yourself with clients and staff. They cover everything from communication to administration, professional expectations and the way you present yourself online.

Our Core Values

Vision

What Makes us Different:

Skilled Therapists, Stronger Outcomes

We understand that great therapy starts with great therapists. That's why we prioritise a supportive environment for our clinicians, providing them with opportunities for growth and development so they can deliver the best outcomes for your child. By empowering our team, we ensure that every session is guided by a passionate, skilled therapist who is committed to helping your child reach their full potential.

Neurodiversity Affirming Therapy

​At Joyful Journey, we are unapologetically neurodiversity-affirming. We recognise that every child is unique, and we celebrate and support neurodivergent children in everything we do. Our therapy approaches are designed to honour each child’s individual needs, preferences, and ways of processing the world, creating a positive and empowering experience where your child can truly be themselves.

DIR/Floortime: An Evidence-Based Approach

We utilise the DIR/Floortime model—an evidence-based approach that focuses on building emotional and social development through play. This child-centred, flexible approach allows us to meet children where they are, ensuring they feel supported, understood, and engaged in the therapeutic process. We believe in the power of playful interactions to foster connection, skill-building, and emotional growth.

Child-Led, Playful Therapy

At the heart of our work is the belief that therapy should be enjoyable and stress-free for children. We take a child-led approach, which means your child’s interests, preferences, and pace guide every session. By focusing on play, we create a safe space where children can explore, grow, and learn without the fear of power imbalances or unnecessary stress. Our goal is to build trust, foster a sense of autonomy, and make therapy an experience that is fun and meaningful.

Strong Parent Collaboration

We believe that parents are the true experts on their child. That's why we emphasise open and ongoing communication throughout the therapy journey. Parents are always kept in the loop with detailed session notes, progress updates, and regular check-ins. We work closely with families to ensure that therapy goals remain relevant and that therapy activities are working. In addition to child-focused therapy, we provide regular parent-only sessions to keep our approach aligned with your child's evolving needs.

Accessible Services, Wherever You Are

We know that access to quality therapy is crucial, which is why we offer services in multiple locations to make sure families can receive the best therapy without the added stress of long travel times. Whether in-clinic, online or at another location that works for your family, we’re committed to providing consistent and high-quality care. We also understand the importance of keeping parents informed, so after sessions, we send detailed notes and updates to ensure everyone stays on the same page.

Comprehensive, Purposeful Assessments

Before we begin therapy, we ensure that your child’s therapy plan is based on a thorough, individualised assessment. Our comprehensive process includes standardised assessments, Functional Capacity Assessments, and informal observations as needed. We take care to ensure that all assessments are purposeful and considerate, with the goal of gathering meaningful data without wasting time or funding.

A Safe, Welcoming Space

Our clinic is more than just a therapy centre—it’s a place where children feel safe, supported, and excited to come. From the moment they enter, children know they are in a space where their well-being is the top priority. We create a warm, inviting environment where every child is treated with respect, compassion, and care. Our goal is to foster a community where both children and families feel empowered and valued.

Why Choose Us?

Joyful Journey Occupational Therapy is different because we see the whole person—their strengths, challenges, and potential. Our holistic, person-centred approach ensures that therapy is not just about addressing deficits, but also about building confidence, fostering independence, and celebrating each person's individuality. Whether they are neurodivergent, have developmental delays, or simply needs support in certain areas of life, we’re here to help them thrive. We’re not just about therapy; we’re about building lasting relationships with families, empowering people to reach their goals, and creating a space where everyone feels seen, heard, and valued.