Roles and Responsibilities

The director:

• Overseeing daily business operations

• Developing and implementing growth strategies

• Training staff

• Creating and managing budgets

• Recruitment

• Evaluating performance and productivity

• Researching and identifying growth opportunities

• Ensuring staff conditions are in line with JJAH’s high expectations and resolving staffing disputes or concerns

• Advising on NDIS systems

• Purchasing equipment for clients

• Overseeing administrative operations

• Fixing or outsourcing IT issues

• Is in a position to guide and monitor the management of your company

• Must be willing, able and have enough time to put in the effort

• Must not ‘rubber stamp’ or ‘just sign here’

• Must comply with your legal obligations as a director under the Corporations Act 2001 even if you appoint an agent to look after your company’s affairs

• Must be completely up-to-date on what your company is doing, including its financial position, question managers and staff about how the business is going and take an active part in directors’ meetings

• Must not use your position as a director of a company – or information obtained because you are or have been a director, officer, or employee of a company – to cause detriment to the company or to gain an advantage for yourself or someone else

• Ensure that they always make the decision in good faith and for a proper purpose

Full and more detailed position descriptions can be found at HappyHR.

The Assistant manager will:

• Complete hours adjustment forms for staff as needed

• Support and oversee risk assessment completion

• Invoicing equipment purchased for clients

• Calling poor attendance clients to help resolve roadblocks client is facing

• Assist administration department with queries and issues

• Assisting with procedure documentation creation

• Supporting the overseeing of daily business operations

• Training administrative staff

• Recruitment support 

• Evaluating performance and productivity of administrative staff

• Supporting to resolve staffing disputes or concerns

• Advising on NDIS systems related to funding or plans

• Overseeing administrative operations

Full and more detailed position descriptions can be found at HappyHR.

Senior Occupational Therapists have the same responsibilities as Occupational Therapists, however with the addition of:

• Conduct performance reviews

• Provide mentoring

• Manage and address concerns from the clinician team

• Plan and arrange continuing professional development (CPD)

• Organise and run team meetings

• Support team members’ wellbeing

• Review team resources

• Provide a bridge between management to address needs or concerns

• Manage and support caseloads

Full and more detailed position descriptions can be found at HappyHR.

OT’s responsibilities:

• Provide evidence-based therapy to clients to the best of abilities and within scope of OT practice

• Gain informed consent for all therapy activities

• Document all service delivery in cloud-based management system (Halaxy)

• Ensure risks and hazards are reported immediately

• Generate resources to support therapy as needed

• Complete all reporting requirements as needed

• Ensure any applicable AHPRA registrations and WWCCs are up to date and valid

Full and more detailed position descriptions can be found at HappyHR.

Admin's responsibilities:

• Communicate with current, past and future clients in a polite and respectful manner

• Ensure risks and hazards are reported immediately

• Take payments, claim NDIS payments or invoice third party intermediaries correctly and promptly

• Record all payments in health booking management system (Halaxy)

• Report and rectify any payment discrepancies as they are discovered

• Manage bookings, with respect to clinicians breaks and maximum clinical sessions per day/week

• Ensure adequate travel time is given in travel appointments

• Ensure client pouches are prepared or filed away as needed

• Assist in all reasonable requests from management

Full and more detailed position descriptions can be found at HappyHR.

The Allied Health Assistants role is to:

• Ensure risks and hazards are reported immediately

• Provide therapy to clients to the best of abilities and within scope of plan prepared by clinician

• Plan their client's sessions once approved to do so by their supervisor, and then provide planning time to the supervisor

• Document all service delivery in cloud-based management system (Halaxy)

• Generate resources to support therapy as needed

• Complete all reporting requirements as needed

Full and more detailed position descriptions can be found at HappyHR.