Human factors

Psychological safety, by Amy Edmondson

Frame the problem - important, complex, meaningful (invitation to bring your full self to work)

Share fallibility - we are all learning, developing, need your help (esp in new virtual learning context)

Welcome the messenger - if feedback is given from students on how things could be improved - welcome it :-)

Equal talk time, sensitivity to the group

Team-based working and thinking, systems thinking ....research at google into what makes good teams: first equal talk time across the group, second social sensitivity across the group on how others were feeling...not how brilliant individuals are or style of leadership etc etc... the quality of relationships is key.

Assessing and promoting compassion in the group

'What do I contribute to the learning experience of my fellow students that they most value in me? 

What do my fellow students contribute to my learning that I most value in them?'