04 - feedback giving

Student feedback comments:

Positive feedback experiences – prize nominations

Giving helpful feedback

She also gave us all helpful feedback to help us improve for the future.


She was very upfront about assessing our history taking and examination skills, and gave us feedback which allowed us to improve these throughout the course of the week.


She encouraged professional behaviors and provided us with excellent feedback on how to improve our reflections.


She has also actively encouraged everyone to participate in discussions and provides rich feedback to our reflective writing


He gave us plenty opportunity to clerk patients in his clinics, giving constructive feedback and trusting our clinical judgement which really helped with my confidence.


Moreover, she supervised us running clinics in the morning and then gave us feedback on that as well.   One of the most approachable and friendly doctors I've met. 


There was a constant feedback loop regarding students' strengths and weaknesses regarding various topics and clinical skills. He would often go out his way to ensure everybody reached the same level of competency.


She takes great joy in observing our history taking and information giving skills and has provided us with excellent feedback on how to improve.


Gave advice and constructive feedback on how to present findings and how to evaluate clinical findings. 


He also gave us regular feedback on our history taking skills, which I found very valuable as I noted his comments down and aimed to improve them in future situations.


He was always available to discuss difficult cases and feedback on how we felt after difficult consultations    He really made sure that we were included as part of the practice staff and was one of the main reasons my final year GP placement was the best placement that I had as a student 


She always provides comprehensive critical feedback on what we have done well and what we could improve.


Dr. X gave us lots of great feedback after every session, she made sure we were always involved and learning and she made us reflect on everything and all of it really improved our knowledge and skills. 


He has given us so much feedback over the year about our knowledge development and professional development.


He gave us feedback on our history taking and examination skills, and he even organised a mock osce for us on our last day! He did all this while making sure we were having a good time, which made for a really productive and enjoyable placement.


She also provided a great deal of helpful feedback on our progression and work throughout the year, and I felt very well supported by her as a tutor.


She also took the time to provide feedback and provide suggestions for us to improve


Gave me really useful personalised feedback.


Very friendly, supportive, happy to make time for us, offers useful feedback. Really helped improve my confidence with GP surgery consultations.


She also give constructive feedback after every patient that students saw in clinic allowing them to improve clinical skills. Very good teaching style. Struck the right balance between giving me independence and support.



Requesting feedback 

Furthermore, she has given us many opportunities to feedback on our experiences so that she can tailor future sessions to our needs


They arranged specific teaching, home visits, a day with a  podiatrist and on a renal replacement unit and constantly asked for feedback which they acted on.


He was interested and went out of his way to make it an enjoyable experience. He listened to our feedback and made us more aware of the social factors and the environment- factors which may affect the patients. He was really kind, friendly and approachable and made us feel welcome in the practice.


Really appreciated the amount of effort she put into organising our sessions, in lots of ways - organising patients for us to speak to, seeking feedback on constructive ways to do things as well as reading up on cases and information prior to the session.



Negative feedback experiences – from negative log/student complaints

I felt that he is not a suitable doctor for medical students to sit in with/see patients with. Additionally, on multiple occasions he chose to deliver feedback to us in front of patients that felt like we were being berated. On one occasion a patient's parent in the room even spoke up saying that we were still students learning in an attempt to change Dr X’s approach. 


Not only was this examination shared with another student, we received no useful feedback from the GP despite specifically requesting for such.





Asking questions

He asks questions that make us consider the patient in a holistic manner, and models professional behaviours in his patient interactions that I would absolutely aspire towards myself. He treats all patients, and us, with respect, and has fantastic relationships with all the patients we've met.



Student feedback scenarios - home grown



Practise feedback

Scenario 1

Jenny/John is a 3rd year student who has taken a history of a patient with intermittent abdominal pain and bloating and carried out an examination of her GI system. In her/his history taking they are (as one might expect in year 3) asking quite a lot of general questions, there are quite a few closed questions also, possibly too early on in the consultation. You wonder if there may have been ongoing social or emotional issues in terms of life stress as the patient gave a few cues that life is a bit difficult at the moment. This dimension of the history was not really explored. The history taking is fairly well structured for a year 3 student but does jump about a little between presenting complaint and past history. 

The examination started well with good communication with the patient. The student did observe the patient from the end of the bed but did not fully expose the abdomen and was sometimes looking down at their hands rather than observing the patient facial expression and missed the patient wincing once. In general the examination was fine but the student came across as underconfident. Their summarising of the history and examination was also a bit hesitant and could be developed by having a clearer structure.



Scenario 2


Susan/Sam is a 5th year student who has been on placement for 5 weeks. Time for final feedback. There have been issues all the way along through this placement, where she/he have been turning up late, missing some clinics without prior notice. There has been some issue of sickness but not clearly communicated in advance. Susan/Sam is a very capable student and has a great deal of medical knowledge and their clinical skills in general are up to speed, however their approach to patients and colleagues is not always as respectful as one would desire. You are not sure if this is just their attitude in general practice as they have made it clear that they do not want to be a GP, or whether this is a broader ranging issue. Susan/Sam seem blissfully unaware that there might be any issues so far. You have tried to talk to them mid placement but you were in a rush and the conversation had not been as fruitful as you hoped. You are going to pass the student on this placement but feel there are some more attitudinal issues that might need to be addressed. 



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