https://fearlessorganization.com/
Professor Amy C. Edmondson
Vanderbilt University Center for Teaching
https://www.interaction-design.org/literature/article/what-is-design-thinking-and-why-is-it-so-popular
https://nwpgmd.nhs.uk/sites/default/files/tip7%20-%20Effective%20use%20of%20questions.pdf