Question 5 of 10
Company A has 50,000 customers. According to the Pareto principle, about how many of
those customers are responsible for 80 percent of the customer complaints?

20000
5000
30000
10000

Question 6 of 10
How can you prove that you have found the real or correct cause of a problem?

Compare control groups.
Set up a cause matrix.
Implement all possible solutions.
Test every combination of causes.

Question 7 of 10
According to Senge, what do most difficult processes have in common?

multiple inputs and outcomes
uncertainty and prediction
time delays and feedback
loops and branches

Question 8 of 10
What is the most common reason for assuming the wrong cause of a problem?

A problem might be its own cause.
There can be a common cause for two problems, so you think one problem is
causing the other.
A problem might not have a cause at all.

Question 9 of 10
What is Pareto’s primary message?

Pareto does not apply to staff and service, only to factories.
20% of problems come from 80% of causes.
80% of problems come from 20% of causes.
80% of problems come from 80% of causes.

Question 10 of 10
A solution identification and evaluation process in the Kepner-Tregoe paradigm could also be
called.

incremental improvement
optimization
minimization
trial and error

1.2 Problem Solving Techniques Answers Quiz-2

Question 1 of 10
Rosalinda wants to increase her creativity, but has no idea how to do so. What would
you recommend?

Think of analogies in other subject areas when solving problems.
Create a checklist of methods to try.
Practice several of the documented formal techniques until she has favorites.
Deconstruct all the problems into component pieces.

Question 2 of 10

What is not true about decision trees?

Decision trees can include probabilities.
Decision trees are just another version of a mind map.
Decision trees alternate between what you do and what other people do.
Decision trees use a time axis as you go along the branches.

These are Problem Solving Techniques Answers

Question 3 of 10
Jim has no idea what a mind map is. How would you best describe one to him?

It is an ordered outline with main topics and subtopics.
It includes branching clusters of ideas that expand outward from a central
core.
It is an ordered lists of ideas.
It is a random list of ideas placed wherever there is space on a page.

Question 4 of 10
What should an effective problem solver keep in mind when thinking about
creativity?

There are just three effective ways to increase creativity.
Creativity can be increased via many different techniques.
Creativity can help you identify a problem but not solve it.
Creativity is fixed — you either have it or you don’t.

Question 5 of 10
What is the best type of thinking when solving a problem?

Use the logical part of your brain first, then the creative part.
Think inside the box.
Tap your intuition by running with the first idea that you think of. It will be the
best.
Generate lots of ideas and then choose the best one.

Question 6 of 10
For which scenario would the use of a decision tree be most appropriate?

outlining the logical structure of a problem
listing all the factors that contribute to making a decision
calculating probabilities and expected values
describing a sequence of choices and outcomes

Question 7 of 10
When brainstorming, which practice should you follow for ideal results?

Separate the idea generation from the judging process.
Use the same people for the idea generation and for the judging.
Collect all the ideas, including the bad ones.
Throw out the bad ideas as you go along.

Question 8 of 10
Marge is a very analytical thinker who can reliably solve many problems. However,
sometimes she gets stuck. What will help Marge?

a more rigorous analysis
checking for errors
a creative leap
dividing the problem into component parts

Question 9 of 10
Mind maps should be ___

used to explain a problem as well as generate a view of a problem
created using a digital device instead of on paper
laid out in landscape orientation rather than portrait
used by one person, not a group

Question 10 of 10
Frank is leading a brainstorming group in his department. What are his two
responsibilities?

to create a list and order the list
to record ideas and discourage judging
to encourage participation and reject bad ideas
to start discussions and evaluate ideas

1.3 Problem Solving Techniques Answers Quiz-3

Question 1 of 20
When solving problems, is it better to use intuition or logic?

Logic is the most effective approach to solving problems.
It’s best to use both approaches and see if the results agree.
Intuition is the most effective approach to solving problems.
Neither approach is helpful for solving problems.

Question 2 of 20
The four rules for decision making include tossing a coin, choosing the simplest
option, and ____

always doing the right
always betting on red
realizing that if it’s close, it doesn’t matter
always doing the sums

Question 3 of 20
What is the central message of the “sunk cost” paradox?

You should remember the past when you’re thinking about the future.
You should not build airplanes if your ship sinks.
Your decisions should be made only on the basis of the numbers going
forward from now.
You can make up for the past by getting the future right.

Question 4 of 20
If your costs are between $230 and $250, and your sales are between $240 and $300,
what is the range for your profits?

$10 to $50
-$10 to $70
$10 to $50
–$10 to $50

Question 5 of 20
An important way to avoid bias in framing is to use ____ words.

neutral
colorful
common
descriptive

Question 6 of 20
Manipulative framing can be deliberate or ____.

accidental
intentional
mean-spirited
goal-driven

Question 7 of 20
What is true about implementation?

Implementation is the most important part of solving a problem.
Implementation is the least important part of solving a problem.
Implementation is often forgotten.

Question 8 of 20
Milan is analyzing a decision for which her heart and head disagree. What should
Milan do?

Trust her head.
Adjust both analyses until there is agreement.
She should not take any action, since there is disagreement.
Trust her heart.

Question 9 of 20
Why is tossing a coin more interesting than simply making a random choice?

All coins are biased.
There is more risk in making a decision this way.
Using this process indicates that you do not really care.
Using this process may help you discover your emotions or intuition.

Question 10 of 20
Alice wants to compare six possible solutions to a complex problem involving her
family’s affairs. How should Alice proceed?

Build a mind map for the problem.
Build a comparison chart, with pros and cons for each option.
Build a decision tree for the problem.
Build a comparison chart, with intuition and logic columns for each option.

Question 11 of 20
A comparison chart typically has__ .

columns for the strengths and weaknesses of each idea
an ANOVA graph
Like and Dislike buttons
monetary values for each option compared to the criteria

Question 12 of 20
How should you consider implementation in decision-making?

Ignore it.
Consider implementation costs.
Focus only on those solutions that are simple to implement.
Include it in the same way as any other factor.

Question 13 of 20
Even though a rating chart is subjective, when is it most useful?

when the scores are very close
when there are many factors to consider
when making a group decision
when there is an ethical dilemma

Question 14 of 20
What is the best way to use a rating chart?

Multiply the scores for each option by the weighting of the factors.
Give each factor a score for how important it is.
Put a factor in for gut feel.
Ignore the top and bottom scoring factors.

Question 15 of 20
When making a decision, once you know the highest scoring option, what should
you do?

Check that it has all the “must-have” features.
Decide whether it has enough “want-to-have” features.
Definitely choose it.
Check that it has enough of the “must-have” features.

Question 16 of 20
What is the expected value of an investment that has a 40 percent chance of yielding
$1.2 million, and a 60 percent chance of losing $500,000?

180000
480000
300000
700000

Question 17 of 20
What is not a good foundation for making a decision?

Choose the method with the largest upside.
Calculate the upside x probability minus the downside y probability.
Choose the method with the smallest downside.
Choose the method with the lowest risk of failure.

Question 18 of 20
Suppose you are selling items for $100 and your cost of goods are $90. Which
analysis is the farthest off base?

A 5% cost of good increase will halve your profit.
A 10% price increase will double your profit.
A 5% price increase will double your profit.
A 5% price decrease will halve your profit.

Question 19 of 20
Why does Risky Shift occur?

Risk takers are more vocal than others.
Risk is difficult to calculate in groups.
Individuals tend to encourage risk in others.
There is less fear in a group.

Question 20 of 20

Greg is evaluating two pieces of equipment for purchase. They both meet minimum
functionality requirements. How should Greg choose?

by using intuition
by changing the minimum requirements
by comparing costs
by scoring the optional factors

2. Making Quick Decisions LinkedIn Learning Quiz Answers

Question 1 of 8

How can the 80/20 rule help you deal with decisions that have to be made under a time constraint?

Quickly make the 80% of decisions that involve simple, recurring, or less important issues, and invest more time in the remaining 20%.
If your decision is less than 80% as important as other decisions, only devote 20% of your time to it.
Limit the time you spend on making decisions to 80% of your time, so the other 20% of your time can be used more productively.

Question 2 of 8

Sy is facing a problem he has not seen before. Because of this, he has collected a lot of data and spent hours analyzing it. Considering human nature, why is this is the wrong approach?

Time constraints are not being considered, as he’s spending too much time analyzing the data.
This is an instance where Sy should rely on his instincts and gut feelings.
Many individuals find comfort in the analysis process because it’s easier than making a decision.
Because it’s easier for many people to analyze data than to actually make a decision, Sy may end up not making a decision at all.

Question 3 of 8

One of your employees completes a project well after it was due. How can you identify the root cause?

Ask them, “Why is the work late?”
Ask them, “Who worked with you on this?”
Ask them, “When was the work due?”

Question 4 of 8

The sales department requested a modification to a storage cabinet for a new customer. As you generate options and make a choice, what role will time and resource constraints play?

Some of the options will become less attractive, which is what you want when choosing from multiple options.
Some of the options will become less attractive, which defeats the purpose of generating options to make a choice.
You will have to seek the experience of colleagues who have made choices in similar situations.

Question 5 of 8

As project manager, why should you collaborate with your team members even when decisions will not impact them?

to allow the team that will be working on the project to make the decisions regarding the project
to build trust and rapport, leverage their expertise, and overcome your decision-making biases
to inform team members of your decisions and the reasons for those decisions

Question 6 of 8

When gathering information, which question will improve your decision-making?

What is the minimum amount of data or measurements I need?
How can I maximize the number of sources for this process?
How do I maintain a wide variety of measurements related to my decision?

Question 7 of 8

You are the new production manager. Leah, the sales manager, comes to you with a urgent request. How can you determine if the request is truly urgent?

if she thinks it is urgent, then it must be urgent
if not acting quickly interferes with your systematic approach to decisionmaking
if not acting quickly will result in a negative outcome

Question 8 of 8

Along with communication and people skills, what else is key to making a decision stick?

being able to implement the decision
having complete buy-in from your team
determining the real problem you need to solve

3. Improving Your Judgment for Better Decision

3.1 Improving Your Judgment for Better Decision-Making LinkedIn Learning Quiz 1 Answers

Question 1 of 3

How do you improve your judgment about other people?

Like people you trust, but don’t trust people you like.
Don’t trust your positive and negative emotional feelings.
Never use mental simplifiers.
Judge likeability, trustworthiness, and competence independently of each other.

Question 2 of 3

What’s the formula for good judgment?

Head + Others + Gut = Good Judgment ==> Good Decisions
Good Data + Good Information + Good Analysis = Good Judgment ==> Good Decisions
Confirming data + Disconfirming data + Inversion = Good Judgment ==> Good Decisions
Forest question + Tree question + Inversion = Good Judgment ==> Good Decisions

Question 3 of 3

What’s the best way to expand your default judging style?

Trust your gut instinct only when the data supports it.
Apply data and evidence to analyze a situation and make course adjustments as needed.
Negotiate between your gut and head, data and opinion, your own experiences and views and those of others.
Seek other perspectives to expand your point of view.

3.2 Improving Your Judgment for Better Decision-Making LinkedIn Learning Quiz 2 Answers

Question 1 of 2

What question should be used to judge the effectiveness of your arguments?

Did I compromise enough?
Did I listen to everyone’s opinion before stating my own?
Did I get credit for my main points?
Did I highlight common ground?

Question 2 of 2

Which statement is NOT true about judging in stressful situations?

The act of writing in succinct chunks of information focuses the mind.
Smiling during brief periods of stress helps reduce the body’s stress response.
Reducing inputs into our brain decreases our cognitive load and helps us judge with a clearer head.
7-8-4 breathing can reduce your ability to use chopsticks.

4. Using Questions to Foster Critical Thinking and Curiosity

4.1 Using Questions to Foster Critical Thinking and Curiosity LinkedIn Quiz 1 Answers

Question 1 of 6

You are more likely to retain information if you are _______.

curious about the answer
making eye contact with the person giving you the information
tested on the material

Question 2 of 6

What simple question can you ask yourself to identify correct and incorrect

assumptions?

Who told me this?
Does this assumption make me happier?
How do I know this?

Question 3 of 6

What are some techniques you can use to ask great questions?

Ask follow-up questions quickly and often and interrupt responses that do not adequately answer your questions.
Ask questions that can best be answered with yes-or-no responses, and fill any silence with more questions.
Ask open-ended questions, ask follow-up questions, wait patiently for responses, and do not interrupt.

Question 4 of 6

What is a benefit of curiosity?

Curiosity can increase engagement and enjoyment outside the workplace.
Curiosity can increase your satisfaction with life.
Curiosity can expand your empathy.
all of these answers

Question 5 of 6

What are the benefits of asking better questions?

Asking questions demonstrates your superior intelligence.
Questions help you foster critical thinking skills, boost your self-confidence, enhance your creativity, and improve problem-solving skills.
Asking questions puts the conversational burden on the other person, relieving you of pressure.

Question 6 of 6

What is questioning?

the ability to qualify data and sort it according to domain
the ability to organize your thinking around what you do not yet know
the ability to analyze and understand the content of your mind

4.2 Using Questions to Foster Critical Thinking and Curiosity LinkedIn Quiz 2 Answers

Question 1 of 4

Your usual lunch partner asks, “Do you want to eat lunch in the break room or on the

patio?” Which type of question is this?

rhetorical
closed-ended
open-ended

Question 2 of 4

A new colleague asks, “When did you start working here?” Which type of question is

this?

open
recall
leading

Question 3 of 4

Using Questions to Foster Critical Thinking and Curiosity LinkedIn Quiz 1 Answers

When asking questions online, what should you take into consideration?

who the intended audience is
the platform you are using
all of these answers

Question 4 of 4

Besides limiting your question to one sentence, what can you do to avoid a canned

communication experience?

Ensure that you omit details about your issue that conflict with your preferred solution.
Provide options in your question.
Give details that only partially describe the situation.

4.3 Using Questions to Foster Critical Thinking and Curiosity LinkedIn Quiz 3 Answers

Question 1 of 2

What is the difference between asking with an expectation and asking with an intention?

Asking with an expectation focuses on future outcomes; asking with an intention focuses on making the effort to achieve those outcomes.
Asking with an expectation focuses on past successes and failures; asking with an intention focuses on raising the stakes and tension.
Asking with an expectation guides you toward a goal or purpose; asking with an intention possibly closes you off to different outcomes.

Question 2 of 2

You are answering questions and paraphrase the question back to the questioner. How might this be perceived?

You can engage with a large group.
You appear unprepared or uneducated.
You understand the question.

5. Critical Thinking for Better Judgment and Decision-Making

5.1 Critical Thinking for Better Judgment and Decision-Making LinkedIn Quiz 1 Answer

Question 1 of 2

What is NOT a common critical thinking killer?

black-and-white thinking
asking too many questions
hasty moral judgments
labels

Question 2 of 2

What causes us to bucketize items and miss important distinctions?

excessive reliance on authority
resistance to change
hasty moral judgments
labels

5.2 Critical Thinking for Better Judgment and Decision-Making LinkedIn Quiz 2 Answer

Question 1 of 6

Ivory is listening to a manager present statistics that they believe supports a new initiative. Which type of critical thinking question would Ivory most likely ask at this point?

Are we all agreeing on the meaning of this idea?
What can we safely assume?
Why are we doing this?
How strongly is our reasoning supported by relevant information?

Question 2 of 6

Mack and his team have debated on what should be included in the next release of a product. However, they still believe there is more to consider. Which critical thinking condition is the team using?

academic process
ability to think strategically
reflective skepticism
ability to change one’s mind

Question 3 of 6

Which choice is the best example of a critical thinking question?

How can we find out if this is true?
How can we solve this differently?
How can we do that?
What’s our mission?

Question 4 of 6

You are in a meeting where a coworker is presenting a new product. You start asking

questions about the market trends. Which type of thinking is this?

strategic thinking
product thinking
critical thinking
creative thinking

Question 5 of 6

Which common element of thinking corresponds to the question, “What is the best

way to interpret this information?”

concept
purpose
conclusion
perspective

Question 6 of 6

Which is a necessary condition for critical thinking?

influence
collaboration
the ability to change your mind
global perspective

5.3 Critical Thinking for Better Judgment and Decision-Making LinkedIn Quiz 3 Answer

Question 1 of 4

Which statement is true about fast thinking?

Fast thinking allows you to evaluate a decision.
Fast thinking enables you to withstand long meetings.
Fast thinking is prone to misleading biases and judgment errors.
Fast thinking is effortful.

Question 2 of 4

Rasherz has done 10 analysis reports this month. His boss thinks Rasherz is on a streak. Which type of bias is Rasherz’s boss displaying?

clustering illusion
consensus bias
confirmation bias
availability heuristic

Question 3 of 4

Which statement reflects confirmation bias?

She doesn’t support the proposal.
Everyone we asked agreed with us.
Nobody wants to hear from him.
Her data suggests otherwise.

Question 4 of 4

Which statement reflects slow thinking?

My intuition suggests otherwise.
I have a bad feeling about this.
He looks happy about that.
Let’s check the safety of that assumption.

5.4 Critical Thinking for Better Judgment and Decision-Making LinkedIn Quiz 4 Answer

Question 1 of 6

Which statement does NOT reflect loss aversion?

I will not sell my house for less than what I paid for it.
Let’s not renegotiate because we may end up with a worse contract.
You win a few, you lose a few.
Those who might lose will fight harder than those who might gain.

Question 2 of 6

Which type of counterfactual refers to an improved outcome?

incline counterfactual
upward counterfactual
decline counterfactual
downward counterfactual

Question 3 of 6

Which technique is recommended for a loss aversion situation?

Analyze the quality of relevant information with the quality of irrelevant information.
Analyze the quality of a decision process separate from the quality of the people.
Analyze the quality of a decision process separate from the quality of the outcome.
Analyze the quality of the outcome with the quality of the alternatives.

Question 4 of 6

What are the three conditions necessary to trust intuition?

regularity, exposure, feedback
exposure, confidence, feedback
reality, expertise, frequency
confidence, regularity, expertise

Question 5 of 6

Which condition would you least rely on when deciding whether to use your

intuition?

regularity
exposure.
feedback
confidence

Question 6 of 6

Indra is using counterfactual thinking to discover alternatives for a past unexpected outcome. What is the next step she should take?

Assess consequences of each modification.
Identify factors along the path to the outcome.
Select one factor at a time to modify.
Generate a counterfactual.

5.5 Critical Thinking for Better Judgment and Decision-Making LinkedIn Quiz 5 Answer

Question 1 of 6

Which is a key benefit of spotting and avoiding fallacies?

knowing who to support
having more influence
separating fact from fiction
winning more arguments

Question 2 of 6

Which statement does NOT reflect a potential planning fallacy?

Our situation is unique.
Let’s find statistics from a similar project.
They took longer because they didn’t know what we know.
Let’s go with our best-case scenario.

Question 3 of 6

Nathan is getting ready to lead a project. What would you recommend he do to avoid the planning fallacy?

Use your optimism.
Use the outside view.
Use your intuition.
Use the inside view.

Question 4 of 6

Armina has a message to give to her department in which the outcome is uncertain.

How should she frame her argument?

Armina should use a gain frame.
Armina should use a positive frame.
Armina should use a loss frame.
Armina should use an emotional frame.

Question 5 of 6

You are listening to coworkers and notice an ad hominem fallacy in their conversation. What do you need to caution against with this fallacy?

dismissing valid evidence from people with whom you do not agree
confusing correlation with causation
relying too much on your own experiences and jumping to conclusions
substituting sneaky arguments

Question 6 of 6

Which statement is false?

Acme should win is a positive frame. “Widget should lose” is a negative frame.
Frames can’t make you think you see things that you don’t actually see.
If the outcome is uncertain, loss-frames are more persuasive than gain-frames.
How information is presented influences your judgment and decisions in ways that can defy reason.

5.6 Critical Thinking for Better Judgment and Decision-Making LinkedIn Quiz 6 Answer

Question 1 of 4

Which type of questioning can you use to determine whether you are asking the

right questions in a situation, and whether those questions are of the best quality?

opinion questions
interrogation questions
judgment questions
bucket questions

Question 2 of 4

Nellwyn hears about a problem in her department, and she needs to determine

whether it is true. Which type of reasoning should Nellwyn use?

deliberative
deductive
inductive
intuitive

Question 3 of 4

You are conducting a critical thinking workshop and using the circles of competence mental model with our team. What is the most important aspect you should consider when using this model?

You should consider the size of the circle.
It highlights what we know.
It identifies our lack of knowledge.
You should know its boundaries.

Question 4 of 4

What are the three types of bucket questions?

knowledge, authority, critical
assessment, agreement, discernment
knowledge, opinion, judgment
five whys, biased, knowledge

6. Critical Thinking LinkedIn Learning Answer

Link to Enroll: Click Here

Question 1 of 6

During the critical thinking process what’s the first thing you should consider?

schedule
consequences
causes
stakeholder goals

Question 2 of 6

You start on a new project that seems very similar to previous work you’ve done. You immediately dive in and proceed as you have done before. Why is your bold start probably a mistake?

You should first build a budget.
You should first build a team.
You should wait for a go-ahead from your supervisors.
You should take time to think critically about the scope of the project.

Question 3 of 6

When do you know that you have broken down a problem sufficiently?

when it is impossible to break down the problem further
when solutions begin to become obvious
when the problem divisions become symmetric
when the problem parts match the number of team members

Question 4 of 6

What’s the recommended strategy for dealing with a complex problem that has no obvious solution?

Assign parts of the problem to each person on your team.
List out the consequences, then analyze the cause for each one.
Throw in the towel and go out for a double latte.
Break the problem down into smaller, more solvable pieces.

Question 5 of 6

Your team has completed writing recommendations for solving a major problem in your business unit. How can you make implementation go smoothly?

by anticipating unintended consequences
by consulting with senior management
by implementing the plans as quickly as possible
by making implementation optional

Question 6 of 6

Why do people tend to rush off and start solving the problem without understanding causes and consequences first?

It allows them to reverse engineer the causes.
It makes them feel like they’re being responsive to stakeholders.
They know that causes and consequences get figured out at the end.
They can avoid getting get tasked with solving additional problems.

Question 1 of 9

Looking at prior efforts on a problem can help you understand previous limitations and gain _____ that can be applied the next time around.

institutional knowledge
stakeholder support
root causes
budget dollars

Question 2 of 9

Which question is least focusing?

Where do you see this sort of effort leading in the next decade?
Which departments need to be excluded from the project?
Who directly benefits the most from the project?
Who is responsible for approving the project budget?

Question 3 of 9

Focusing questions help you _____ a problem space.

bound
avoid
solve
share

Question 4 of 9

You’ve received a concise request for a short, simple project from a colleague in another department. Why should you talk with the stakeholder in more detail?

to develop rapport
to better define the problem
to scale back the scope of the effort
to recruit team members

Question 5 of 9

Causality involves digging down to uncover root causes as well as considering the _____ of potential solutions.

timing
costs
scope
consequences

Question 6 of 9

What are the main consequences of inadequately defining a problem?

faster startup and implementation
a concise and compact solution
broad impact and increased visibility
wasted effort and an inappropriate solution

Question 7 of 9

Your manager asks you to examine a new operational problem from the point of view of a customer. You are not clear on where to begin. How can you make a quick start on this task?

by engaging in role playing
by consulting with the customer relations department
by studying customers’ past behaviors
by interviewing a few customers

Question 8 of 9

When you change _____ you typically look at the problem from a different functional perspective.

context
reality
jobs
point of view

Question 9 of 9

Your team is being asked to revisit a project that they completed three years ago. Which question should they address to clarify the problem definition?

Can we get away with just a small tweak to the project?
What circumstances have changed since three years ago?
What was the budget last time?
Was the project satisfactorily completed last time?

Question 1 of 6

When performing detailed analyses, why should you view the situation from a broad perspective, or the high road, periodically?

to recuperate from tedium
to test the validity of data sources
to check for inconsistencies in assumptions
to assess whether the detailed analysis is appropriate

Question 2 of 6

Your colleague advocates for solving the easiest problems first. You advocate applying the 80/20 rule. When would your approaches agree?

when the number of problems is overwhelming
when the easy problems have major impacts
when the easy problems are inconsequential
when the major problems are very complex

Question 3 of 6

Why is it beneficial to repeatedly ask, “So what?”

It is easiest to think in small steps.
People often answer with trivial or obvious explanations.
The first answers may not yield the ultimate consequences.
all of these answers

Question 4 of 6

Why is asking repeated “whys” useful?

It challenges those that use only a superficial understanding of the issues.
It is systematic and requires little imagination.
It permits a big payoff with little effort.
It enables you to get to root causes and a basic understanding of the true problem.

Question 5 of 6

Metaphorically, the process of asking “why” five times is like what?

peeling an onion to the core
dicing a large cauliflower into smaller florets
zesting an orange to produce a new spice
cooking a broth to blend the flavors

Question 6 of 6

Challenging how the business runs means to _____.

imagine a redesign free from present constraints
expand markets and reconsider pricing
cut costs by 30 percent
replace all management

Question 1 of 1

You present your boss with an analysis and recommended actions for the employee retention program. Your boss asks what might happen in six months if you make these changes. You don’t have an answer so your boss sends you away. What have you forgotten?

to look for similarities to unrelated projects
to prepare an executive summary
to examine the consequences of your analysis
to ask the five whys

6.1 Final Exam Critical Thinking LinkedIn Learning Answer

Question 1 of 12

Vilfredo Pareto, the author of the 80/20 rule, observed this rule to be in effect in both _ and _.
1. fishing; the stock market
2. real estate; gardening
3. gardening; spelunking
4. eating; blinking

Question 2 of 12

You have a very efficient and reliable team member on your team, but they are infamous for treating symptoms rather than root causes. What is the likely outcome of using their quick assistance?
1. Their output will be undocumented and unreliable.
2. The team may be provoked into disagreement.
3. The project will be reliable for years to come.
4. Any fix provided will be short-lived.

Question 3 of 12

What’s the most productive way to apply the 80/20 principle to critical thinking?
1. Focus on the efforts that impact 20% of the results.
2. Spend 80% of your effort analyzing causes, and 20% analyzing consequences.
3. Focus on the 20% of efforts that impact 80% of the results.
4. 20% of your efforts are unnecessary and should be cut.

Question 4 of 12

You have a team member who is a bit inflexible; they are prone to doing their job without much reflection and they do not like change. Which pitfalls likely impact their critical thinking?
1. being unwilling to change the problem space, and failing to consider implications
2. failing to consider similar situations in unrelated areas, and not understanding the fundamental causes
3. focusing on things that do not matter, and not using the 80/20 rule
4. jumping to answers too quickly, and not teaching others their methods

Question 5 of 12

Defining a clear problem statement can help you avoid this common pitfall.
1. focusing on the unimportant
2. jumping to answers too quickly
3. not thinking of future consequences
4. generating weak hypotheses

Question 6 of 12

What does a problem statement define, overall?
1. what success for the project looks like
2. what role each stakeholder will take
3. the tasks involved in solving the problem
4. the symptoms of the problem

Question 7 of 12

Three different lenses for thinking critically are to change your _, to change the context, or to change the reality of the problem space.
1. point of view
2. objectives
3. project statement
4. feelings

Question 8 of 12

The “7 So What’s” are a critical tool for analyzing _.
1. consequences of recommendations
2. causes underlying problems
3. probability of milestones
4. roots of origin

Question 9 of 12

If you want to improve your team’s critical thinking skills you’ll need to introduce them to the tools, give them opportunities to practice, coach them along the way, and _.
1. encourage them to rate each other’s work
2. hold them accountable when they don’t apply the methods
3. teach them to believe in themselves
4. reward the best performing team member

Question 10 of 12

You just completed your analysis for a project and have your initial recommendation completed. After validating your results, what is the best next step you should take?
1. submit the results of the project to your manager for review
2. implement your ideas immediately
3. compare your results with other unrelated projects to see if new insights emerge
4. make sure your results are plausible

Question 11 of 12

Comparing the solutions from _ can improve your analysis and lead to the discovery of new kinds of solutions.
1. high-level projects
2. successful projects
3. unauthorized projects
4. unrelated projects

Question 12 of 12

What is the best tool for getting to a problem’s root cause?
1. the 7 So What’s
2. the 3 How’s
3. the 5 Forces
4. the 5 Why’s

7. Time Management Tips Quiz Answers

Question 1 of 75
Despite your best efforts, your time management is getting off track. How can you
get back on track?

Block out an hour each day to catch up on tasks.
Skip tasks that do not require your immediate attention.
Block out a convenient day in your calendar to catch up on tasks.

Question 2 of 75
What is the purpose of creating a long-term home?

as a place to store things from your gathering place that you completed
as a place to store things you will never use
as a place to store things you may need in the future but do not need right
now

Question 3 of 75
You decide to clean your desk, so you take the paper reports from your sales
managers and run them through a scanner. If you do this, which mistake are you
making?

You will create another gathering place.
You will overrate the importance of the reports.
You will have the same number of reports but in a different format.

Question 4 of 75
Why is it important to send a reminder for every appointment you schedule with
your team members?

so the team members put the appointments on their calendars
so no team member thinks you are singling them out
so you can stress the importance of the appointment

Question 5 of 75
What is likely to happen if you pack your daily calendar without any space between
tasks?

You will be busy all day doing the most amount of work possible.
You will switch from task to task, which ultimately wastes time.
You won’t waste any time.

Question 6 of 75
What’s the typical reason behind negative procrastination?

your sense of urgency
your time
your emotions

Question 7 of 75
You are a new supervisor in the accounting department and feel overwhelmed with
the demands on your time. What is the first thing you should do?

Schedule some tasks for a future date.
Determine which tasks can be delegated.
Stop for a moment to process, and then change your expectations of yourself.

Question 8 of 75
How can time management at home be more difficult than time management at
work?

There are more gathering places in your home.
You cannot use electronic devices when you are at home.
Your time at home is more valuable than your time at work.

Question 9 of 75
What is the first action you should take if you want to develop more patience?

Set reasonable expectations.
Think about your personal goals.
Understand that change takes time.

Question 10 of 75
What does it mean to ignore incidents, as it pertains to time management?

If you do not deal with incidents immediately, they will become larger and
take more of your time.
If a situation is one-time and not serious, you do not need to deal with it.
If you are faced with an incident, you should delegate the work involved to
someone else.

Question 11 of 75
When you are taking notes during a training session, what should you focus on?

items highlighted by the presenter
items you can take action on
tems that relate directly to your job

Question 12 of 75
How does only taking scheduled phone calls show your respect for the callers?

It tells them that they are dealing with a professional.
It prevents you from interrupting them when they are busy.
They know that you will give them your complete attention.

Question 13 of 75
You have a family emergency that will take a few weeks to resolve. How does
providing more buffer space in your calendar help you emotionally?

You can use the time to catch up on work and take your mind off the
emergency.
You are giving yourself permission to slow down your work.
You can use the extra time to visit your family member.

Question 14 of 75
How can you use time to actually gain more time?

Time you expend now will pay off in having more time later.
Time-wasting that you avoid now will give you more time in the future.
Investing time into learning and applying time-saving strategies now will give
you more time in the future.

Question 15 of 75
After watching this course, you understand that having emails marked as read
actually costs you time. What should you do instead?

Send your emails to your archive folder as soon as you receive them.
Do not click on an email until you are ready to fully read it and also act on it.
Set a goal of having zero emails in your inbox at least once per week.

Question 16 of 75
How does your sense of sight relate to effective time management when it comes to
your workspace?

The amount and type of light in your office can distract your concentration.
Your office décor can relax you, which helps you focus on your work.
What you see around you can either enhance or distract you from your work.

Question 17 of 75
What does it mean to “curate carefully” when you are visiting your social media sites?

Curating is when you understand why you are visiting the sites.
Curating is when you determine what to post on the sites.
Curating means you choose the information you want to see on sites.

Question 18 of 75
How can you most efficiently replace to-do lists with a schedule?

Replace your to-do list with a to-don’t list based on tasks that have wasted
time in the past.
Have a calendar for your to-do list separate from your daily calendar.
Have a single calendar for everything you do.

Question 19 of 75
Which is an effective strategy for reductive text message interruptions?

Forward all text messages to email.
Decide with team members about when and how to use text messages for emergencies.
Stop texting completely. You’ll be more focused.

Question 20 of 75
How can moving from an open-door policy to a closed-door policy be an effective
time-management strategy?

Done properly, you can move from having in-person meetings to using email
to communicate with team members.
Done properly, you can free up your day without having to deal with problems
or questions from team members.
Done properly, you can limit the interruptions of having an open door by
letting team members schedule meetings.

Question 21 of 75
You started using a calendar to follow up with team members who have assignments
due. When should you schedule the follow-up?

The day after the assignment is due.
The day before the assignment is due.
The day that the assignment is due.

Question 22 of 75
You enjoy taking on large opportunities, but you are becoming overwhelmed. How
can you get back in control of your time?

Limit yourself to only the opportunities you are best at.
Limit yourself to choosing only one big opportunity annually.
Limit yourself to only the top six opportunities presented.

Question 23 of 75
What is a good use of an outbox?

as a place where you temporarily store things that belong to someone else
as a tool that shows you which emails you have completed processing
as a holder for things you need to take care of

Question 24 of 75
Why is ignoring recurring reminders not suggested to better manage your time?

You do not save a significant amount of time by ignoring them.
You set the reminders for a reason.
You can miss an important appointment.

Question 25 of 75
Two team members want to meet with you at 10 AM on different issues. Should you
double-schedule the appointments?

Yes, they are both members of the same team.
No, unless one of the team members set a tentative appointment.
No, you want to make a commitment to one appointment at a time.

Question 26 of 75
When you are prioritizing your work, which tasks should you delegate?

tasks that you perform repetitively
tasks where you are the bottleneck
tasks that can be performed in the background

Question 27 of 75
Which rule of thumb should you follow when using a digital note-taking app?

Follow the same review schedule you follow for emails.
Enter your paper notes into the device at the end of each day.
Separate your notes into categorized folders.

Question 28 of 75
For optimal productivity, what’s the first step in protecting your processing time?

Schedule your processing for the same time every day.
Schedule your processing for a time of day when you are least interrupted.
Schedule your processing evenly across an entire week.

Question 29 of 75
Carl is looking at his email during a meeting with you. What simple thing can you do
to make it clear to Carl that he needs to pay attention?

Stop talking.
Chide him.
End the meeting.

Question 30 of 75
How can you save the most minutes each day, which can add up to hours per year,
when it comes to browsing websites?

Save popular website addresses to a digital notebook.
Schedule your web browsing time.
Bookmark websites you visit regularly.

Question 31 of 75
How can one-on-one meetings with team members save time in your workday?

They allow you to tell other people what to do.
They reduce interruptions during the workday.
They set your schedule for the rest of the day.

Question 32 of 75
You promoted Ian because he said you could count on him to keep commitments.
Yet recently, he has been late on every assignment you’ve given him. What must you
avoid above everything else?

interpreting Ian’s performance as a lack of caring
perceiving Ian’s failure to keep commitments as a personal insult
taking a step back to reconsider Ian’s promotion

Question 33 of 75
How does using your calendar relate to positive procrastination?

You can use your calendar to schedule urgent tasks in the short-term and less
important tasks in the long term.
You can use your calendar as a to-do list to ensure you do not delay tasks for
too long.
You can think long-term when using your calendar to schedule tasks you
know you cannot complete in the short-term.

Question 34 of 75
Why should you avoid using ASAP in an email?

It demeans team members who are already doing the best they can.
It suggests that you are behind on your own work.
It does not convey when you need something done.

Question 35 of 75
Calendars are important for scheduling time with others and yourself. For a calendar
to work, what must you do?

Include all tasks, even if you are not fully committed yet.
Commit to completing the task you scheduled.
Schedule tasks further into the future.

Question 36 of 75
You often must reply to emails that have multiple recipients. When is it appropriate
to cc or bcc in such emails?

only when the email is a one-on-one message directed to you
anytime you receive an email with multiple recipients
when you want the recipient(s) to take some kind of action

Question 37 of 75
When you procrastinate in getting a task done, what should you think about to
complete the task?

why you do not want to complete the task
how you will feel when the task is complete
when you can find time available to complete the task

Question 38 of 75
You became extremely upset at your annual supervisor review. Which strategy should
you use to shake off your negative feelings?

Focus on the mistakes your supervisor pointed out.
Focus on things that you can control.
Focus on changing your supervisor’s mind.

Question 39 of 75
Where do most office computer technology problems occur?

with the user
with poor backups
with the programs

Question 40 of 75
After you read an email and respond or take action, what should you do to save
yourself time?

Send the email to your archive folder.
Have folders for different topics and send the email there.
Delete the email after you act on it.

Question 41 of 75
You are taking an eight-hour flight from London to New York City for a sales call, and
you want to complete some work during that time. How should you plan your
productivity for the flight?

Discipline yourself so you are productive on the flight.
Underestimate the time you will have to spend productively.
Add one hour to your productivity estimate for the time change.

Question 42 of 75
Jana needs an hour of your time to go over a presentation, while Giorgio needs an
hour to get an approval to start a project step. You only have one hour available.
What should you do?

Combine their requests into a single one-hour meeting.
Negotiate the deadlines with both of them.
Put off one of the requests until its deadline date.

Question 43 of 75
Why is it important to create a buffer space at the end of your workday?

It lets you ponder what happened in meetings.
It designates your last hour of work for starting on personal tasks.
It gives you room to make the transition from work to home.

Question 44 of 75
You want to hire a virtual assistant to perform a few hours of simple administrative
work every few weeks. Which type of virtual assistant would you hire?

a traditional, shared virtual assistant
a full-time virtual assistant
a one-off virtual assistant

Question 45 of 75
You attended a five-day conference filled with information. If you use the technique
of processing, what are you doing?

setting a time on your calendar to think about what you learned
setting a time on your calendar to compile your notes on what you learned
setting a time on your calendar to act on what you learned

Question 46 of 75
A vendor you met at a trade show handed you a business card after your
conversation. What is the first step you should take with this card?

Put it in an approved gathering point.
Send then a thank you note.
Recycle it. Business cards waste paper.

Question 47 of 75
How is repetition related to conditioning?

People are conditioned to tune out when things are being repeated.
A new pattern of behavior can only be achieved through repetition.
Repetition creates discipline, which is stronger than conditioning.

Question 48 of 75
Your sales management software program is frozen. What is the first step you should
take?

Try to find the solution by yourself.
Immediately contact your IT department.
Ask a coworker to help you troubleshoot.

Question 49 of 75
You move to your new team as the manager and realize that many team members
have difficulty managing their time. How can you best help them understand the
importance of time and time management?

by setting a good example with your own time management processes
by establishing a no-interruption policy, so team members are not taking up
your time
by establishing deadlines for tasks and holding team members accountable if
they do not meet the deadlines

Question 50 of 75
Your flight arrived an hour early, at 9:00 AM, and your ride to the Seattle office is not
coming until 9:15 AM. What is the most valuable things you could do with the extra
time?

Brainstorm new ideas.
Process your email.
Do nothing.

Question 51 of 75
You are finding that your quest to be perfect is creating stress and slowing your
work. How can you continue striving for perfection without hurting your
productivity?

Focus on following a process perfectly.
Focus getting results while you make progress.
Focus on how you feel while you’re working.

Question 52 of 75
If you choose to provide video training rather than hold a meeting, what must you
ensure the training contains?

an agenda
a deliverable
entertainment

Question 53 of 75
What does it mean to make peace with the truth of time?

Accept that there is a limit to the number of hours in a day.
Accept that there are tasks you must delay until another time.
Accept that you will waste some time.

Question 54 of 75
How can you save time by avoiding the crowd mindset?

by doing things at a time when most people are not doing them
by scheduling meetings for individuals and not groups
by developing the mindset of being an individual

Question 55 of 75
You have a project you expect will take eight months. If you use the “divide and
conquer” method, how will you process the project steps?

You will divide the project into required steps and do one step at a time.
You will divide the steps into priorities and work the steps by priority.
You will divide the eight months in half, then divide again, and set milestones
for each point.

Question 56 of 75
Should having meetings with your team members ever be on your not-to-do list?

yes, when there isn’t a clear objective for the meeting
no, because attending meetings is part of your job
yes, if too much of your time is spent on meetings

Question 57 of 75
You want to start setting a daily processing time to work on your emails. How can
you use flags in your email program to improve your productivity?

Flag emails that you are going to send to the archive folder during your
scheduled processing time.
Flag emails you have looked at and can be ignored until your scheduled
processing time.
Flag emails that require follow-up during your scheduled processing time.

Question 58 of 75
What is the purpose of gathering tasks during quarterly planning?

It takes the goals you want to accomplish that quarter and quantifies them in
the amount of time required.
It breaks your goals down into “bite-size” pieces.
It helps you look forward to what you want to accomplish in future years.

Question 59 of 75
As the video conference leader, what’s the best way to remain engaged?

Ensure that everyone knows the purpose of the conference.
Imagine that you are in the room with the attendees.
Provide clear instructions for how to watch the video.

Question 60 of 75
Your company allows employees to look at their social media during the day, within
reason. David has been spending too much time doing it. As his manager, how
should you approach this problem?

Limit all employees to only looking at social media on breaks.
Prohibit David from looking at his social media accounts.
Provide David with a set amount of time during the day for social media.

Question 61 of 75
What is the purpose of setting a limit on your least valuable activities?

It lets you prioritize activities by monetary value.
It keeps you from having to delegate the activities.
It enables extra time for more valuable activities.

Question 62 of 75
Your manager’s task is due in 30 days. In which situation are you best utilizing the
“latest?”

question for setting reasonable expectations?

committing to complete the task in 33 days
committing to complete the task at the latest date possible
committing to complete the task in 25 days

Question 63 of 75
Imagine you are the administrative assistant for a busy sales manager. If they’ve
asked you to use the “Yes, No, Maybe” technique, which of these statement is
correct?

“Maybe” are calls that you should deal with yourself completely.
“No” are calls that you should check if the manager wants to deal with.
“Yes” are calls that should always go through to the sales manager.

Question 64 of 75
Which time-management strategy, generally intended for coordinating with your
family, works well in your business?

scheduling conversations at a time that is most convenient
ensuring everyone has access to each other’s schedule
having everything scheduled in just one calendar

Question 65 of 75
Which productivity insight can you gain if you chart your daily activities once per
quarter?

the hours of free time you were not aware of
the number of interruptions you have per hour
the amount of time you spend on your most important activities

Question 66 of 75
Your salary is $30 per hour and your assistant’s is $15 per hour. You need a
presentation for a sales meeting. What should you do to gain value from having your
assistant prepare the presentation?

Continually review your assistant’s work in progress and offer valuable
suggestions along the way.
Productively use the time that your assistant is preparing the presentation to
work on high-value tasks.
Give your assistant a required completion time for the presentation, so it will
be ready for you.

Question 67 of 75
How does celebrating your team’s successes improve their productivity?

When you celebrate your team’s successes, you provide a chemical change to
their brains that make them more open-minded.
When you celebrate your team’s successes, you demonstrate you are more
than just a boss who uses them to get work done.
When you celebrate your team’s successes, you provide a chemical change to
their brains that motivates them.

Question 68 of 75
Ideally, you should use a shared schedule with your team to schedule meetings.
Which caution goes along with this?

Do not show meeting times as busy on your calendar.
Allow team members to suggest meeting times, but not schedule them on
your behalf.
Only schedule 60-minute appointments to make sure you have enough time
to discuss things.

Question 69 of 75
Your predecessor as team leader often took phone calls from other team leaders
after work hours. Now that you are in the position, how can you stop coworkers from
encroaching on your personal time?

Always accept that if the coworker says it is an emergency, then it must be
emergency.
Have a regular schedule of morning one-on-one meetings with the other
team leaders.
Tell coworkers to set an appointment for the next day to discuss the issues
that they call about.

Question 70 of 75
You are a freelancer who bills by the hour for the work you do. When you are not
doing billable work, how should you spend your time to make the most use of it?

working for your business
working with your business
working on your business

Question 71 of 75
How can handling ideas that pop into your mind during your workday cause the
most significant time loss?

The ideas take time from the tasks you need to perform.
You are unable to utilize gathering points to save time.
Transition time is needed to get back to the task you were working on.

Question 72 of 75
Why is email preferred over texting as the primary method of communication in a
business?

Emails can be read and dealt with according to a processing schedule.
Email is useful for relaying quick, one-way information.
It shouldn’t be. Text messages are actually more effective for most business
needs.

Question 73 of 75
You continually have difficulty completing tasks. What is the first step in dealing with
this problem?

Find the reason why you are unable to complete tasks.
Limit the number of tasks you try to accomplish in a day.
Plan for tasks taking longer than you estimated.

Question 74 of 75
Which question is most important to ask when deciding whether to accept a learning
opportunity?

Do I have time available for this?
Can I take action on this?
Are there better opportunities available?

Question 75 of 75
Image your optimal break cycle is every 90 minutes. If you skip your break and keep
working, what will likely occur?

You will not be able to function.
Every extra minute you work will provide reduced performance.
Your focus and performance will expand to the longer optimal cycle.

8. Finding Your Time Management Style

8.1 Finding Your Time Management Style LinkedIn Quiz Answers (1)

Question 1 of 9

Taking the time management style assessment will help you avoid _____.

getting too specific
managing your time incorrectly
unnecessary information
jumping to conclusions

Question 2 of 9

It’s important to recognize your _____ because it motivates you to do more, and to do better.

to-do list
weakness
small victories
finish line

Question 3 of 9

Your manager has brought in a coach to help with everyone’s time management style. How will understanding time management styles help the team?

It will help the team stay consistent.
It will help the team refrain from temptation.
It will help the team’s productivity.
It will help the team members’ personalities.

Question 4 of 9

Why is the last step in taking the daily victory assessment perhaps considered the most important step?

By creating a bar graph, you have a visual representation of where you are on the scale of Likely Terms of Victory.
By writing what your terms of victory are after taking the assessment, you create a clearer definition of what productivity means to you.
By adding the scores for the responses you provided in the assessment, you have a clearer picture of what you consider as victories.
By journalizing after you complete the assessment, you have a clearer picture of how your personality shapes the way you like to work.

Question 5 of 9

Right now, you will gain the most value from watching videos that _____.

teach you the basics of time management
sound interesting
pertain to your two time management styles
help you get a sense of how others work

Question 6 of 9

Wyatt feels his job is too repetitive and not intellectually challenging. In terms of time management style, what is the likely reason Wyatt feels this way?

Wyatt needs a job with consistency.
Wyatt needs to be a trainer in this line of work.
Wyatt needs a job with diversity.
Wyatt needs to be promoted.

Question 7 of 9

At the conclusion of the assessment, what will you have determined?

your productivity style
your two time management styles
your time management system
your preferred work environment

Question 8 of 9

Phillip is compiling his assessment results. Where is his time management style found?

at the beginning of both assessments
at the end of the variety consistency assessment
at the intersection of both assessments
at the end of the daily victory assessment

Question 9 of 9

The best way to learn from this course would be to _____ after each technique is described.

teach it to someone else
pause the video and try out the action
take a mental note
take out a notepad

8.2 Finding Your Time Management Style LinkedIn Quiz Answers (2)

Question 1 of 4

Co-workers that work _____ with each other despite their time management style differences can still be quite productive as a team.

while continually talking
quickly
in harmony
under considerable stress

Question 2 of 4

Vivienne uses visual and verbal means to articulate ideas, and she likes to develop long-term projects. What choice best describes Vivienne’s variety-based style?

Innovator
Launcher
Persuader
Solver

Question 3 of 4

Raelynn enjoys talking and making connections with others. What should she do in order to gather all of her ideas and connections with others?

Raelynn should stop and take a break to write down her thoughts.
Raelynn should schedule some buffer time in her calendar to jot down her thoughts.
Raelynn should use a whiteboard to jot down her thoughts.
If she was an Innovator, this approach would initially be used to help Raelynn collect her thoughts.
Raelynn should use a type of recorder to track her thoughts.

Question 4 of 4

You selected a team of engineers to solve a quality issue for one of your products. They all have the Solver time management style. How best will you schedule them?

Utilize a confirmed onsite schedule to keep them focused on a specific type of activity.
Create a schedule that directs them to use digital tools.
Include regular meetings with debate- and discussion-driven leadership.
Provide a flexible schedule that is focused on a specific type of activity.

8.3 Finding Your Time Management Style LinkedIn Quiz Answers (3)

Question 1 of 3

Brandon is challenged with reserving time and creating a pattern for preparation. Which consistency-based style is Brandon, and what should he do to overcome these challenges?

Brandon is a Maker, and should only have four gathering points to keep track of tasks.
Brandon is an Educator, and should create boundaries in his schedule.
Brandon is a Doer, and should say no to certain tasks.
Brandon is a Nurturer, and should create a statement about why the task helps others.

Question 2 of 3

Tahir knows he has a tendency to get absorbed in a task and then miss appointments. What should he do so others will view him as dependable and reliable?

He should practice patience and guidance.
He should take a break from his schedule.
He should focus on making incremental decisions.
He should add extra reminders in his schedule.

Question 3 of 3

Why is it important for individuals with the Analyzer time management style to have a patterned schedule that avoids interruption?

Analyzers spend their time in the creative process, so having a fixed schedule allows them more time to be creative.
Analyzers spend their time solving problems, so they need a fixed schedule more than the other time management styles will.
More so than the other time management styles, Analyzers need to schedule time off to recharge.
More so than the other time management styles, switching attention is costly to Analyzers.

8.4 Finding Your Time Management Style LinkedIn Quiz Answers (4)

Question 1 of 1

If a co-worker is unable or unwilling to complete this assessment on their own, the next best option is for you to _____.

hold a meeting to discuss its importance
send it to their manager
complete the assessment on their behalf
ask them why not

8.4 Finding Your Time Management Style FINAL EXAM

Question 1 of 12
A common challenge in the workplace is when there are varying degrees of _ on a single team.

work hours
pay scales
productivity
formal education

Question 2 of 12
Sometimes, meeting in the middle with co-workers means changing your _ while speaking with them, while still remaining truthful.

desired result
body language
mind
language

Question 3 of 12
Miguel enjoys free time to ponder issues he could improve on with his company’s product. What should he do to ensure that he does not lose track of time?

Miguel should declare that he is working on a task.
Miguel should review deadlines with others.
Miguel should implement a reminder system to push him along.
Miguel should set expectations in terms of time.

Question 4 of 12
Tanusha is challenged with not doing a task if it does not relate to helping her coworkers. Which consistency-based style is she, and what should she do to overcome her challenges?

Tanusha is an Educator, and should create boundaries in her schedule.
Tanusha is a Nurturer, and should create a statement about why the task helps others.
Tanusha is a Doer, and should say no to certain tasks.
Tanusha is a Maker, and should only have four gathering points to keep track of tasks.

Question 5 of 12
What is a key question to keep in mind when considering a co-worker’s time management style?

“What is the average workday like for this person?”
“Why aren’t they productive?”
“How can I show them how to improve their productivity?”
“How quick are they to respond to emails?”

Question 6 of 12
What’s the benefit of taking note of the similarities and differences between you and your coworkers?

This has little impact on workplace productivity.
It can help you coach them so they can change.
It can help you understand them better.
It gives you insight on their faults and shortcomings.

Question 7 of 12
The “2% Principle” states that by taking this course, you will achieve a 2% improvement in productivity. How is this accomplished?

You will better understand your time management style, and how to best use your time.
You will avoid many lost hours every work week by addressing problems that arise from conflicting styles.
You will better understand the time management styles of your coworkers.
The 2% of your work time that you spend taking this course will provide you the skills required to increase productivity.

Question 8 of 12
When doing the daily victory assessment, it’s important to go with the answer that is _.

what makes you look best
your first response
the most professional-sounding
the most correct

Question 9 of 12
How do the scheduling needs of Doers differ from the scheduling needs of Analyzers?

They both benefit from a patterned schedule, but Doers also want a variety of demanding activities.
Unlike Analyzers, Doers benefit most from a schedule that provides frequent free time during the work day.
Doers benefit most from a flexible schedule, while Analyzers benefit from a consistent and patterned schedule.
They both benefit from a patterned schedule, but unlike Doers, Analyzers want a variety of demanding activities.

Question 10 of 12
Your time management style is measured by _ and consistency.

creativity
productivity
predictability
variety

Question 11 of 12
Your _ can be defined as the little adjustments you make to your day so that you’re as comfortable and productive as possible.

time management style
productivity system
time management system
communication style

Question 12 of 12
Which variety-based style excels in urgent situations, and may include professionals in the medical or technical support fields?

Persuader
Responder
Launcher
Innovator

9. Productivity: Prioritizing at Work LinkedIN

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Question 1 of 3

What is the best way to rank your work priorities so you get value from your prioritization?

by level of priority
by not personalizing your priorities
by urgency and importance

Question 2 of 3

How does using a task-based mindset allow you to focus on what is important?

It is reactive.
It is proactive.
It is predictive.

Question 3 of 3

Moving too quickly on your to-do list items can get in the way of your progress. What is a step you can take to better address your priorities?

Do not prioritize more than three tasks.
Pause for 60 seconds to reclaim your attention.
Prioritize intentions immediately.

Question 1 of 3

Your goal is to turn a big priority into a more actionable project. What is an example of a way to gain momentum?

Set yourself up for small wins.
Start with the most difficult task.
Look at the project as a whole.

Question 2 of 3

How can attention paths help you stay focused on your priority?

They motivate you to work faster.
They allow you to be selective with your attention.
They can remove the roadblocks you face.

Question 3 of 3

What is the magic question you can ask about your to-do list every day?

something that identifies your top priority
something that moves you forward
something that promotes reflection

Question 1 of 4

How would you describe the benefit of improving your awareness and focus?

You know what work to delegate.
You discover what is important to you.
You work faster on your priority.

Question 2 of 4

When you have clarity related to your priorities, what does it offer you?

a less hectic schedule
a way to organize
a fresh start

Question 3 of 4

You are having difficulty finding clarity on your next priority, so you decide to schedule a clarity day. What is a best practice to make your day successful?

Work around existing meetings but block out a couple of hours to focus.
Book a meeting space for the day to ensure that you can focus.
Work on planning your tasks for the next month so you know what you will work on.

Question 4 of 4

When you are working on finding and fostering focus, what is the best way to get into a state of flow?

Theme your time.
Attach modes to tasks.
Spend time journaling.

Question 1 of 5

How can you keep yourself on track after setting yearly goals?

Set your goals to follow the calendar year.
Ensure that your goals are broad and ambitious.
Connect with your yearly goals at least once per week.

Question 2 of 5

When should you use horizontal theming to prioritize work?

when you want to block time to align with your daily theme
when you need to set aside blocks of time for tasks over multiple days of the week
when you need a block of time to complete a one-time task

Question 3 of 5

When you are trying to complete a priority project, how can a weekly sprint help you? You put most of your focus on your priority project over a week.

You focus on your priority project during back-to-back weekly sprints.

You balance your weekly sprint priority with your monthly theme.

Question 4 of 5

How should you approach setting up daily themes to help you prioritize your work?

Only schedule tasks related to the theme for that day.
Be consistent with your theme days every week.
Have a different theme for every day.

Question 5 of 5

What should you keep in mind when you start using monthly themes to prioritize your goals?

You should not repeat your monthly theme.
You should focus on your professional priorities.
You do not need to theme every single month.

Productivity: Prioritizing at Work LinkedIN

Question 1 of 5

You would like your assistant to complete some of your tasks, so you decide to prioritize by resource using assistant mode. How does this help you?

It tells you what you put on your assistant’s plate.
It sets up a separate plan for your assistant.
It notifies your assistant of the work you assigned to them.

Question 2 of 5

What is the advantage of using energy modes to prioritize your work?

You can focus your energy on the highest-priority tasks.
You identify what energy level you need in order to work on a task.
You find and delegate tasks that are not worth your energy.

Question 3 of 5

When prioritizing your work, why should you tag your tasks with themes?

to align your tasks with your yearly goals
to eliminate tasks that do not fit your themes
to quickly identify and prioritize tasks

Question 4 of 5

How should you approach setting up activity-based modes to help you prioritize your work by activity type?

Make them personal.
Make them broad.
Make them aspirational.

Question 5 of 5

You are working through your priorities by the time you have available and decide to try the Pomodoro Technique. How much time will you spend on a single task before moving to another?

5 minutes
15 minutes
25 minutes

Question 1 of 2

How can you work toward consistent journaling so you get the most out of it?

Schedule 30 minutes to journal each day.
Journal with photos instead of writing.
Add journaling to your morning or evening routine.

Question 2 of 2

How can you use a daily journal to avoid making the same mistakes in the future?

by looking at how you spent your time and how you would like to spend it
by breaking down your priorities and assessing them
by reflecting on your past and repositioning yourself for the future

10. Time Management Fundamentals Final Exam LinkedIn Quiz Answers

Link to Enroll: Click Here

Question 1 of 30

To find the best time for your recurring processing schedule, what should you consider?
a. Switchtasking between processing and a video conferencing call
b. Only the weekends
c. Finding a little time here and there to clean out your inbox
d. The times at which you are least likely to be interrupted

Question 2 of 30

If you’re finding it very difficult to combine all your work and personal gathering points, should you keep trying?
a. All work and personal gathering points must be combined to make this system work properly.
b. It’s not that important. Don’t spend too much time trying to combine work and personal gathering points. Just do what’s easy.
c. While it’s ideal to combine work and personal gathering points, it’s not always possible. You’ll need to adapt your system to what is appropriate for your situation.
d. If you find it difficult to combine work and personal gathering points, just give up and have two of each.

Time Management Fundamentals Final Exam LinkedIn Quiz Answers

Question 3 of 30

While watching this video, you suddenly have a brilliant idea about a project you’re working on. What’s the best approach in this situation?
a. Call up a friend or coworker and have them remember the idea for you.
b. Sending yourself an email is the very best approach.
c. Put the idea into an approved gathering point.
d. Don’t break your stride with this training. Ignore it for now.

Question 4 of 30

How should you use sticky notes?
a. To store logins and passwords
b. To remind yourself to perform tasks
c. To make notes for someone else
d. For motivational quotes

Question 5 of 30

What should you do if you’re feeling stressed at the end of gathering everything?
a. Hire an assistant immediately.
b. Try to relax. What you’re feeling is normal.
c. You obviously weren’t ready. Go back to the way you were doing things originally.
d. Start the course over. You probably missed something.

Question 6 of 30

How do you keep yourself from letting items get perpetually stuck in your inbox?
a. Ask yourself, “What is the next action step?” Don’t move on until you have figured out the answer.
b. Ask yourself, “What will this look like once it’s processed?”
c. Ask yourself, “How will this simplify my life?” about each item.
d. Ask yourself, “What is keeping me from saying ‘no’ to this?”

Question 7 of 30

What should you do when you find an item out of place in your office?
a. Put it in your pocket.
b. Put it in its home.
c. Put it in the inbox.
d. Throw it away.

Question 8 of 30

What is a best practice for using a briefcase as a portable inbox?
a. If you already use a briefcase, just convert it to your portable inbox.
b. You should designate one specific slot or pocket within the briefcase as the inbox.
c. You can’t use a briefcase as a portable inbox. You’ll need an actual box.
d. Only use your briefcase as a portable inbox when you’re going to a business meeting.

Question 9 of 30

What is the best approach to checking your email?
a. Schedule appointments to check your email.
b. Leave your inbox open throughout the day so you can immediately respond to important emails.
c. Only check your email once a day and set aside a large chunk to do it.
d. Resolve each email and project completely so you can put it in the trash and be done thinking about it.

Question 10 of 30

How should you think of your calendar appointments?
a. Think of your appointments as commitments to yourself and others.
b. Think of your appointments as flexible agreements to “pencil in” for the day.
c. Think of just your appointments for the coming week.
d. Focus only on recurring appointments because these are consistent.

Question 11 of 30

Why is saying “no” to a request sometimes the best choice?
a. Saying “no” is sometimes the best choice if you don’t like the person making the request.
b. Saying “no” allows you to keep your current commitments without spreading yourself too thin.
c. Saying “no” is never a good choice. You should always say “yes” to maintain your importance and status.
d. Saying “no” to most requests will free up a lot of time.

Question 12 of 30

A small business owner decides to improve her work/life balance by going home earlier. She still looks at her work email during evening hours while spending time with family but doesn’t answer them. How would you describe her approach?
a. This is okay for her. Since she is a leader, she should always be aware of everything going on in her work email account.
b. Since she is just looking at emails and not actually answering them, she isn’t really working.
c. Her work/life balance has improved since she is not spending as many hours at work.
d. She hasn’t really improved her balance very much. She is still working while in the presence of her family.

Question 13 of 30

Why is it so important to complete this course in your primary workspace?
a. You’ll have access to multiple technological tools.
b. You can complete the training more quickly at your normal desk.
c. You won’t miss any important calls or emails while you complete the course.
d. Your workspace is a laboratory for hands-on action.

Question 14 of 30

How difficult is it to identify your most valuable activities (MVAs)?
a. It’s easy. Simply rank your activities by their value per hour, based on a rough estimate of how much you’d pay someone else to do them.

b. It’s nearly impossible because everything you do is required in your job description.
c. It’s easy. All your activities have the same value, since you’re paid the same per hour regardless of what you are doing.
d. It’s difficult. You can’t truly calculate the value of your work unless you can actually hire other people to do your work.

Question 15 of 30

Switchtasking, or what many often refer to as multitasking, means to _.
a. complete one task in its entirety and then move on to the next
b. do something active while something mindless or mundane happens in the background
c. open several browsers or computer programs simultaneously
d. switch back and forth between tasks in rapid succession

Question 16 of 30

You friend sends you an email invitation to attend a webinar mildly interesting – but less valuable – topic. It’s scheduled for Thursday afternoon, the time you’ve budgeted for your MVAs. What is the best response?
a. Go ahead and accept the invitation, so you don’t appear rude to your friend.
b. Accept the invitation since you can probably view the webinar and work on your MVAs at the same time.
c. Decline the invitation, and possibly see if you can attend at a different time or view a recording of the webinar later.

d. Just pretend that you misplaced the invitation if your friend ever asks you about it.

Question 17 of 30

Why is procrastination always bad?
a. When you procrastinate, you will forget what your idea was about and never carry through.
b. It’s not, you just need to communicate to others when you are procrastinating.
c. You get nothing done.
d. It’s not, if you use your calendar and are cautious of deadlines.

Question 18 of 30

When preparing to organize your office, which of the following should you do?
a. Gather all unprocessed items into your physical inbox.
b. Leave unprocessed papers that are not on your desk alone and deal with them later.
c. Put sticky notes about next steps in prominent areas around your workspace.
d. Put things away if they are out of place.

Question 19 of 30

A mind filled with tasks and to-dos is _.
a. more productive
b. more creative
c. in a constant state of switching
d. a sign that you’re getting too much sleep

Question 20 of 30

Assume you completed the gathering points worksheet and found you have over 100 gathering points. What does this mean?
a. Your high number means that this course will be easy for you.
b. This is a great opportunity for improvement.
c. You probably made an error in counting. Nobody has a count that high.
d. It means that you are a Focus Master.

Question 21 of 30

Your goal in processing your email is the same as your goal in processing your physical inbox. What is this goal?
a. Flag important emails to which you plan to return.
b. Bring it to zero, meaning completely empty, at least once per week.
c. Create new subject lines to create an order of importance.
d. Continually stay on top of your email so it doesn’t overwhelm you.

Question 22 of 30

You should create an email filter (or rule) ONLY if _.
a. it’s a coupon or junk email
b. there are times of the day when you shouldn’t be distracted by email
c. someone regularly sends you pointless emails
d. you will never need to see or act on that type of email from that sender

Question 23 of 30

How should you use the list of mental triggers?
a. Use the list to come up with a task for each line item.
b. Use the list to brainstorm new and creative ideas.
c. Use the list to discover which focus area is giving you the most difficulty.
d. Use the list to clear your mind of all your unresolved tasks.

Question 24 of 30

Why do you need to repeat the mind clearing exercise? Won’t that become time-consuming and boring?
a. Repeating the mind clearing exercise is essential for optimal focus. It will get faster each time you do it.
b. Sometimes you just have to do time-consuming things.
c. It’s not boring, because repeating the mind clearing exercise will help you come up with new ideas to pursue.
d. You’ll only need to repeat it once or twice, and you can stop once you get good at it.

Question 25 of 30

After you’ve done some processing, you find that your task reminders list is growing very large. What might this mean?
a. You’re probably not scheduling enough of these tasks on your actual calendar.
b. You’re likely to end up with too many items on your task reminders list unless you delegate most of the items.
c. You should put everything on your calendar instead.
d. You could avoid this by doing everything in your inbox as you come to it.

Question 26 of 30

Where should you be on the focus-chaos scale to benefit from this course?
a. Anywhere
b. Focus Master
c. Nomad
d. Chaos Master

Question 27 of 30

What is the most efficient solution to keep personal and work emails separate, even if they are in a single email inbox?
a. Use different email programs for each.
b. Use different signatures and email accounts for personal and professional emails.
c. Use an attachment that denotes you will keep the email private even though it’s from a work email account.
d. Use different colors for each person addressed in the email.

Question 28 of 30

How can you reduce switchtasking when using messaging apps?
a. Ignore the notifications until you have some free time.
b. Schedule a specific time that works best for you to check your messaging apps.
c. Leave them all open on a separate screen, so you can respond easily and quickly.
d. Don’t use them at all.

Question 29 of 30

You teach music lessons out of your home. You often have sheet music, handwritten notes on individual students, and financial records. What’s a quick-but-effective strategy for your physical filing system?
a. Create a general alphabetical file for non-financial documents, a separate alphabetical file for student files, one for sheet music, plus a set of twelve-monthly folders for financial documents.
b. Put everything into one large filing cabinet organized alphabetically.
c. File everything by date.
d. Recycle 50% of all paper files.

Question 30 of 30

What is an effective way to store PowerPoint sales presentations that you periodically update for work?
a. Just store everything online in the “cloud.” Search for it later.
b. Keep your personal and work files separate. Then create a subfolder for “Sales,” a final folder for “Presentations,” and put the file there. Keep older versions in an “old” folder here.
c. Only keep the most recent version of the PowerPoint presentation, filed under “Personal” on your computer. Delete older ones.
d. Put all your PowerPoint files into one folder called “Presentations.”

10.1 Time Management Fundamentals LinkedIN Quiz Answers

Link to Enroll: Click Here

Question 1 of 2

What is an essential element in your quest to become more productive and master time management?

Use the latest time management software.
Find a manager who is open to micromanaging.
Get at least 8-10 hours of sleep each night.
Keep a strong motivation in mind.

Question 2 of 2

Is it difficult for Focus Masters to effectively teach others to be more organized?

It’s not difficult. They just need to tell others to “Do it my way.”
Yes, they typically have a hard time explaining how to be organized.
No, they just don’t want to take the time to explain it.
It would be very difficult to teach since it’s such a complex topic.

Question 1 of 5

One of your coworkers is making obvious mistakes. This is odd because you’ve always thought of her as very intelligent and capable. What is a likely reason for this behavior?

She is switchtasking.
She procrastinated.
She is incompetent.
She is working overtime.

Question 2 of 5

What is the most likely result if you talk on the phone while also handling email?

You’ll be more concise in your communication.
Your stress will increase, you’re likely to make obvious errors, and you’ll be less productive.
You’ll get both tasks done in a shorter amount of time than doing them individually.
You’ll have time to write additional emails during your day.

Question 3 of 5

What will help you regain large amounts of time?

Add more gathering points.
Have fewer gathering points.
Have fewer hobbies.
Get more sleep.

Question 4 of 5

The best way to learn from this course would be to _____.

pause the video and try out the methods directly
take written notes on a notepad
take a mental note
teach it to someone else

Question 5 of 5

How can you tell the difference between switchtasking and background-tasking?

While switchtasking, your attention literally switches from one task to the next. Background-tasking doesn’t require this switching.
All multitasking is the same.
Exercising while listening to music is an excellent example of switchtasking, whereas reading a report during a video conference is an example of background-tasking.
You will be more productive with switchtasking, but not with background-tasking.

Question 1 of 9

You’ve learned about the six recommended gathering points. What should you do next?

Make sure you have both a physical and a portable inbox. The rest can wait.
Make certain that you understand how to use each gathering point.
Calendar a future date to decide on your personal gathering points.
Stop now and decide on gathering points for your unique situation.

Question 2 of 9

How do you keep from being distracted by unresolved issues you’ve written in your paper notepad?

Use of a digital notepad is better so you don’t get distracted by previous notes.
Put a big check mark by all the items you’ve finished.
Write your general notes and your action items on separate pages.
Rip out all your daily notes and put them in your inbox.

Question 3 of 9

What is a best practice for using a notepad to improve your time management?

You should never put general notes in your notepad. It should only be used for action items.
You should think of your notepad as another portable inbox.
You should select a notepad with letter-sized paper so you have more room to write.
You can use a notepad as a flexible gathering point for both ideas and action items.

Question 4 of 9

You’ve narrowed your approved gathering points to eight. You just can’t seem to reduce it any further. What happens now?

Just keep going with the course. A couple of extra gathering points isn’t a deal-breaker.
You must have six or less gathering points by the end of this section. You should start the course over.
You’ve failed this section of the course.
Keep going over and over the inventory until you fix it.

Question 5 of 9

All of the following are ways to consolidate multiple voicemail accounts, EXCEPT:

Eliminate the need for voicemail by having it forward as an audio attachment in an email.
Delegate the responsibility of checking all voicemail to an assistant.
Check your office voicemail when you are at home.
Set your work phone to forward to your cell phone if the call isn’t answered.

Question 6 of 9

You’ve completed the gathering point inventory, and you have six checkmarks. How will you use this information?

You should have numbers, not checkmarks. You will need to go back and count the number for each type gathering point.
It doesn’t really matter how many gathering points you have.
Six checkmarks are a good sign.
You can skip this section of the course because your number is so low.

Question 7 of 9

How large should your physical inbox be?

a legal-sized tray
a letter-sized tray
large enough so that it never overflows
as small as possible

Question 8 of 9

What is a wildcard gathering point?

a gathering point that doesn’t play by the rules of processing
any kind of gathering point that you need for your unique situation
an outdoor gathering point
a floating gathering point – one day it could be your pockets, the next it could be your car

Question 9 of 9

What’s the best way to communicate an emergency?

Tell your team to knock on your door.
Create a thread in all your apps for emergencies.
Use one messaging app for true emergencies and set clear expectations on what qualifies.
Check your apps in between scheduled times just for emergencies.

Question 1 of 4

To keep your mind uncluttered with to-dos, what should you do?

Only work to remember to-dos that affect your work.
Hire someone else to accomplish your list of to-dos.
Have a mind-clearing system ready at a moment’s notice.
Work on the to-do the minute you are tasked with it.

Question 2 of 4

What should you do with an unresolved task in your mind?

Determine whether it’s important.
Gather it into an approved gathering point.
Put it on a 3×5 card.
Immediately process it.

Question 3 of 4

How often should you schedule time to use the mental triggers list to clear out all the unresolved to-do items and tasks that have accumulated in your head?

once a day
Your desire to keep your mind free and clear is admirable, yet this is too frequent.
once an hour
about once a quarter
just once (no need to repeat)

Question 4 of 4

A new idea pops into your head. When should you put it in an approved gathering point?

at the scheduled time
whenever you have a free minute
during your processing time
immediately

Question 1 of 4

You’ve always used a paper calendar. Based on this course, what should you do now?

You can use both a digital planner and a paper planner at the same time.
While there are some disadvantages to using a paper calendar, you can still make it work if that’s your preference.
Use a digital calendar app that automatically syncs with your paper calendar.
You’ll need to toss your paper planner and get the most popular digital one immediately.

Question 2 of 4

What is an example of effective calendar scheduling?

Book back-to-back appointments to be efficient.
Make a mental note and then schedule when you get to your office
Double-book yourself in case one appointment falls through.
Schedule buffer time for travel and unexpected interruptions.

Question 3 of 4

How do you use a “Perhaps List?”

Put things on a “Perhaps List” so you can essentially forget about them.
Use your “Perhaps List” as a laundry list of everything you’ve ever considered doing.
Your “Perhaps List” is a place for unrealistic ideas to go and die.
Use a “Perhaps List” to record ideas that you’re not yet fully committed to so you can consider them later.

Question 4 of 4

What is a best practice to protect your schedule if someone makes a request for your time?

Ask for the request through email.
Always say yes. You can reallocate your time accordingly later.
Ask for the request by phone.
Always decline at first. If you determine later that you have time, then alert your coworker.

Question 1 of 1

You pick up a note to yourself that is unprocessed. Which questions should you ask about this?

All of these answers
What will I do with it?
Yes, but there are two more questions to ask as well.
When should I do it?
Where is its home?

Question 1 of 3

What does “processed” mean?

You’ve stored it in a gathering point.
You know what to do with the item, when to do it, and where it belongs afterwards
You’ve filed it away in its home.
You’ve thought about what to do with an idea.

Question 2 of 3

What is the best principle for organizing items in your workspace?

Out of sight, out of mind.
Homes are temporary. Migrate things later.
Process it or put it in the trash.
Everything has a home, no visitors allowed.

Question 3 of 3

If you still need to gather items from outside your office, what should you do?

Put all the large items that you find into one large box, and small things in a smaller box.
Schedule an appropriate amount of time in your calendar to gather items from other locations.
Put each thing you find in its own area, and deal with them over the course of the next few weeks.
Get to it when things slow down and you have more time.

Question 1 of 9

You’re processing a digital note page from a team meeting. It contains both notes about what was discussed, and an action item for yourself. What should you do?

Process the action item. File the meeting notes.
Email your notes to someone else so they can deal with it.
Leave it in the notepad
File it away for future reference.

Question 2 of 9

You’re concerned that processing is going to take too much of your time. What should you do?

Commit to the recurring processing schedule. By processing this way, you will be more focused and actually save time overall.
If it takes too long, you can just skip it one week.
You can do the rest of the techniques in the course, and skip processing.
Don’t worry. Once you get your gathering points to zero, you won’t have to do this anymore.

Question 3 of 9

A project needs some research, and you’ve delegated it to someone else. You’re not sure what the next project action item will be until the research is done. What should you do?

Put the project file on the bottom of your inbox.
Schedule a task reminder for yourself that you’re waiting on some research.
Give the entire project file to the other person, so it’s not cluttering up your desk.
File the project away.

Question 4 of 9

When processing your inbox, you find the assembly manual for a bookshelf you just put together. You also have a digital file of this manual on your computer. What’s the ideal way to handle this situation?

Keep the physical manual but delete the digital file because it’s redundant.
Get rid of them both.
Keep them both. You never know when you’ll need them in the future.
You can toss the paper copy but keep the digital copy.

Question 5 of 9

What is the most common outcome of processing properly?

You’ll feel like you have nothing to do.
You’ll have a long list of task reminders.
You’ll have a full calendar
Most of your tasks will either be done now or scheduled on the calendar sometime in the future.

Question 6 of 9

What are the three fundamental questions to ask yourself when processing an item?

Can someone help me? Why do I have so much to do? What is this thing?
What is the next step? When will it be done? Where is the item’s home?
Should I do it now? Should I do it later? When should I do it?
Should I file this away? Should I throw this away? Should I stuff this in a drawer?

Question 7 of 9

How should you file financial documents?

Create a yearly set of twelve files, one for each month, and file documents into the corresponding month.
Put everything in a shoebox to reduce time spent filing.
In a locked filing cabinet.
Alphabetically by company name.

Question 8 of 9

You find a note in your inbox reminding you to send a brief email to a customer in about three to four weeks. Which of these is the best way to process it?

Put the note back in your to-do pile and look at it again in three weeks.
Email the customer as soon as possible and throw away the note after you’ve sent the email.
Schedule a future calendar appointment that lasts thirty minutes. File the note away.
Add a task reminder for the likely best date and time that you will complete the task. Then, throw away the note.

Question 9 of 9

What would you tell someone who thinks processing is difficult and time-consuming?

Tell them that it’s not for everyone.
Remind them that processing is about making decisions, and they were already doing that before this course started.
Tell them that you can start and stop processing in several short sessions throughout the day so that it’s not overwhelming.
Tell them you can go faster if you handle two or three items at once.

Question 1 of 4

What question should you ask when checking your email?

Can this wait until my scheduled processing time?
Am I going to worry about this all day?
Why am I receiving this email?

Question 2 of 4

You have several emails you need to respond to in your inbox. What is the recommended way to process them?

Open one at a time. Process it just as you would a physical inbox by asking what, when, and where. Then, open the next email and repeat.
Mark the emails as “unread” so you remember to respond to them.
If emails get to be too old, just delete them. If it’s important, the other person will email you again.
Respond to all emails immediately.

Question 3 of 4

Why is it unnecessary to subcategorize emails?

Most emails should be deleted. The remainder can live in your inbox.
Email categorization can be buggy.
It IS necessary. Without categorization, you’ll lose important emails and waste time.
Email clients usually have powerful search engines to help you find archived messages.

Question 4 of 4

You have a conflict with a client’s proposed meeting time. After you respond to the email suggesting a new time, what should you do?

Begin preparing for the meeting with your client.
Create a scheduled reminder to check to see if the client has responded to your email.
Give it some time. They’ll likely get back to you soon.
Schedule the meeting in your calendar with the time you proposed.

Question 1 of 4

What is the purpose of establishing a “finish time” in your day?

You are less productive.
You are forced to make smarter decisions about how you’re using your time.
The opposite is true. Creating boundaries for yourself frees you to focus on work during work time, and you and your relationships during “you” time.
Your success and efficiency at work will likely suffer.

Question 2 of 4

How do you achieve maximum results during the limited amount of time you have at work each week?

Work fewer hours.
Just do your job, since all your activities are valuable and expected of you.
Focus most of your time on your most valuable activities (MVAs).
Work more hours.

Question 3 of 4

How much time should you budget for your top two most valuable activities (MVAs)?

Just spend as much time as you can on your MVAs. No need to create a budget for them.
All of it. If you don’t spend 100% of your time in MVAs, you’re falling short.
It’s up to you, but try for at least 40% of your time to start.
Create a budget that splits your total time evenly between your two top MVAs.

Question 4 of 4

What should you use your time budget calendar for?

processing
scheduling project work
You’ll want to use your regular digital calendar for this planning your ideal day and week
scheduling appointments
For scheduling appointments, use your regular digital calendar.

11. Efficient Time Management LinkedIN Quiz Answers

Link to Enroll: Click Here

Question 1 of 4

To maximize your spare time on a business trip you should avoid bringing along technology such as your laptop.

TRUE
FALSE

Question 2 of 4

One way to understand inefficient use of time is by figuring out your time’s value per hour. How do you calculate this?

Hourly pay rate x hours per week to find the value to your company
Hourly pay rate x2 to arrive at real cost, and x2 again to find the value to your company
Hourly pay rate /2 to arrive at real cost, then /2 again to find the value to your company
Hourly pay rate x2 to find the value to your company

Question 3 of 4

A “can’t decide” box is an excellent way to manage time. What is the purpose of a “can’t decide” box?

To save on time spent deciding whether a certain item should be filed or thrown away
To save on time spent deciding whether to read emails at one sitting
To save on time spent deciding whether or not to scan a particular document
To save on time spent deciding how to tag incoming emails

Question 4 of 4

When you are systematizing a non-creative repeated task what should be the first step in the process?

Delegate the tasks
Automate the tasks
Improve the existing process
Prevent the original problem

Question 1 of 3

In order to be a useful time management tool, tasks on a daily list must be completed that day.

TRUE
FALSE

Question 2 of 3

What would be the effective time management reason for you to put in a half hour appointment in your calendar with yourself every day?

By the end of a year you will have had three weeks of thinking and planning time.
It is necessary to block out half an hour a day to not think about work tasks.
To verify that all commitments made by others have been kept.
To keep time free for any emergencies that might come up.

Question 3 of 3

How can you be confident that a master list will not contain an overwhelming number items that are both urgent and important?

A master list is not a “to-do” list of items you need to take care of.
Urgent and important items are reserved for a daily list.
A master list only includes spare time and not work-related tasks.
You will have already dealt with the urgent and important items.

Question 1 of 3

If you have delegated tasks, what is the quickest – and therefore most time management efficient – way to file the commitments for follow-up?

File be person
File by task
File by context
File by date

Question 2 of 3

When is using paper rather than technology preferable?

When you are compiling promise dates from others
When taking meeting notes
When you come up with a new idea
When you developing a list of things to do in the future

Question 3 of 3

Separating jobs into “must do today” and “might do today” is an example of using “hard edges.”

TRUE
FALSE

Question 1 of 3

What free app allows you to drag boxes from one list to another and arrange the order of the lists?

Trello
WorkFlowy
Evernote
Wunderlist

Question 2 of 3

A time saving advantage of using the dictate feature on your smart phone is the ability to include commands for layout.

TRUE
FALSE

Question 3 of 3

What is not an advantage of using a cloud-based spreadsheet?

The spreadsheet is always up to date with all edits done by any user.
Multiple versions of the same spreadsheet are created by each user editing the spreadsheet.
The spreadsheets are available to any viewer with access to the internet.
The creator of the spreadsheet can control if others can view and edit the spreadsheet.

Question 1 of 2

While a Did They Reply (“DTR”) system is valuable to know if a recipient replied to your email, Outlook is unable to create a DTR system.

FALSE
TRUE

Question 2 of 2

If you fail to include this in an email the likely result is that nothing will get done.

Explaining why a recipient was copied on the email
Including a footer with your email that includes your contact information
Delegating what recipient is to perform what task
Keeping to one subject per email

Question 1 of 4

What assumption is the basis of the “do-it-tomorrow rule” that makes it an effective time management rule?

Pushing tasks until tomorrow provides a greater amount of time to perform the tasks.
Every email from a boss or colleague is not taken care right away but will be done tomorrow.
Every email from a boss or colleague is completed when received to avoid procrastination.
Tasks are performed when emails are received but you can wait until tomorrow to reply to the emails.

Question 2 of 4

Although it may seem counter-intuitive, in what email folder would you put items you have added to a jobs-to-do list?

Deal with later
Deleted
Done
Inbox

Question 3 of 4

What is the most time-effective way to check your emails?

Two to six times a day
When an email is received
Every five minutes
Checking your inbox constantly

Question 4 of 4

If you decide to employ the time management technique of “Inbox Zero”, how do you handle tasks that are too hard to do at the moment?

Avoid moving them to a “starting afresh” folder.
Tag them in a “to do” list or move them to a “to do” folder.
Ensure you deal with them no matter how difficult the tasks are before you move to the next email.
Retain them in the inbox and return to them another day.

12. How to Set Goals When Everything Feels Like a Priority Answers

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Question 1 of 3

What is the first step in taking control of your schedule?

Create a schedule.
Celebrate wins.
Make a list of all tasks.
Include any tasks that are going to take a significant amount of time.

Question 2 of 3

Mua uses the Eisenhower matrix to help her make decisions. Which two factors does she consider?

the 20% of efforts that produce results and the 80% that do not
This apportionment is an example of the Pareto principle.
growth and impact
These are longer-term factors than those in the Eisenhower matrix.
urgency and importance

Question 3 of 3

Why should you think about the distant future when setting priorities?

to plan for retirement
to play it safe
to have adequate time to prepare

Question 1 of 4

Some activities, such as learning a complex field or getting in shape, take a long time.

How can you motivate yourself to complete a project, even if it is unpleasant?

by isolating yourself and working alone
by scheduling work up until the last minute
by thinking of the benefits

Question 2 of 4

Atul is bored with the repetitive tasks required to complete his current project. How can he improve his attitude?

by taking short breaks periodically
Short breaks are essential to maintaining a positive attitude.
by working four 30-hour shifts to complete the tedious work
by postponing the completion date

Question 3 of 4

Maria is a strong proponent of the Pomodoro technique. Which scenario best describes what Maria does?

She schedules easy but tedious projects first and more difficult projects last.
The Pomodoro method is not necessarily related to scheduling.
She organizes her work environment to exacting standards.
Actually, the Pomodoro technique fosters a bit of disorganization.
She jumps into projects for a short time just to make a start.

Question 4 of 4

Why should you cluster tasks into groups?

to have efficiency
It makes sense to cluster tasks that require the same tools.
to have variety
to estimate required effort and time
to postpone the difficult tasks

Question 1 of 4

You are not really sure what your next step should be in your current project. How should you proceed?

Forge ahead despite uncertainty.
Talk with your supervisor and colleagues.
Wait until circumstances become clearer.

Question 2 of 4

If you think your supervisor is giving you too much work, what should you do?

Lay out all your projects for your supervisor.
Consider company strategy.
Schedule regular check-ins.
Regular check-ins are helpful, but won’t necessarily relieve the burden if you have too much work overall.
Decrease your output.

Question 3 of 4

Because of interruptions, Hwee Ling has been unable to pack her belongings for removal to storage. How can she ensure this job gets done?

Outsource the job.
Quit all other activities.
Put the job on her schedule.

Question 4 of 4

Horst hasn’t made a dental appointment in three years. How can he best motivate himself to follow through on dental care?

by clearing his schedule of all other activities
by considering the consequences of not getting care for 10 years
by devoting his attention to learning about tooth decay and oral diseases
by thinking of the short-term benefits

Question 1 of 3

What is the first step in taking control of your schedule?

Create a schedule.
Celebrate wins.
Make a list of all tasks.
Include any tasks that are going to take a significant amount of time.

Question 2 of 3

Mua uses the Eisenhower matrix to help her make decisions. Which two factors does she consider?

the 20% of efforts that produce results and the 80% that do not
This apportionment is an example of the Pareto principle.
growth and impact
These are longer-term factors than those in the Eisenhower matrix.
urgency and importance

Question 3 of 3

Why should you think about the distant future when setting priorities?

to plan for retirement
to play it safe
to have adequate time to prepare

Question 1 of 4

Some activities, such as learning a complex field or getting in shape, take a long time.

How can you motivate yourself to complete a project, even if it is unpleasant?

by isolating yourself and working alone
by scheduling work up until the last minute
by thinking of the benefits

Question 2 of 4

Atul is bored with the repetitive tasks required to complete his current project. How can he improve his attitude?

by taking short breaks periodically
Short breaks are essential to maintaining a positive attitude.
by working four 30-hour shifts to complete the tedious work
by postponing the completion date

Question 3 of 4

Maria is a strong proponent of the Pomodoro technique. Which scenario best describes what Maria does?

She schedules easy but tedious projects first and more difficult projects last.
The Pomodoro method is not necessarily related to scheduling.
She organizes her work environment to exacting standards.
Actually, the Pomodoro technique fosters a bit of disorganization.
She jumps into projects for a short time just to make a start.

Question 4 of 4

Why should you cluster tasks into groups?

to have efficiency
It makes sense to cluster tasks that require the same tools.
to have variety
to estimate required effort and time
to postpone the difficult tasks

Question 1 of 4

You are not really sure what your next step should be in your current project. How should you proceed?

Forge ahead despite uncertainty.
Talk with your supervisor and colleagues.
Wait until circumstances become clearer.

Question 2 of 4

If you think your supervisor is giving you too much work, what should you do?

Lay out all your projects for your supervisor.
Consider company strategy.
Schedule regular check-ins.
Regular check-ins are helpful, but won’t necessarily relieve the burden if you have too much work overall.
Decrease your output.

Question 3 of 4

Because of interruptions, Hwee Ling has been unable to pack her belongings for removal to storage. How can she ensure this job gets done?

Outsource the job.
Quit all other activities.
Put the job on her schedule.

Question 4 of 4

Horst hasn’t made a dental appointment in three years. How can he best motivate himself to follow through on dental care?

by clearing his schedule of all other activities
by considering the consequences of not getting care for 10 years
by devoting his attention to learning about tooth decay and oral diseases
by thinking of the short-term benefits

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