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A new family is waiting on laptops for multiple students
A student's computer is faulty and must be returned, requiring two students in the same household to share one laptop.
The Learning Coach and student must share the school laptop for Canvas logins.
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Chrome and Edge are the recommended browsers for students to ensure our curriculum platforms, students' assignment submissions, and quizzes work correctly. There are two options for the scenario where the student and the Learning Coach must share one computer to log into Canvas:
Use a Different Browser (the simplest solution) -- The Learning Coach can use a different browser (e.g., Microsoft Edge if the student is using Chrome; Chrome if the student is using Edge; or Firefox).
Use Guest Mode (easy, too) -- The first user stays logged in while the second user logs in using guest mode. The steps to use Guest mode in Chrome are below. Scroll past the Chrome instructions for the instructions to use Guest mode in Edge:
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Clearing cache (i.e., cookies and other site data) between each user's Canvas session is a workable solution when only one computer is available (e.g., a laptop was returned for servicing). To clear cache in Chrome, follow the instructions below: