Loews Loves Pets & Unleashed™ Pet Program

Loews Loves Pets

Guests can skip the cat-sitter or dog kennel and bring their pets along for the ride. We love four-legged family members and treat them like one of our own.

Right at check-in, pets receive treats, bowls, and place mats. If the guest is traveling light, the hotel can provide pet beds, litter boxes, scratching posts, pet toys and more.

For the comfort and safety of all guests and pets, we kindly request that all pet owners act responsibly with their pets.

Unleashed™ Pet Program

​UNLEASHED is the Pets program at the Hard Rock Hotel®, designed to provide the rock n’ roll lifestyle to pets. The program mimics that of Loews Loves Pets (pet fee, waiver, requirements, etc.), except for the branding of amenities and collateral, which are now part of the UNLEASHED style.

Pet Fee

$100 per stay

Same price regardless of the guest's length of stay.

Fee covers up to 2 pets.

Fee is subject to change without notice.

Tax is 12.5% added to the pet fee

Guests arriving within 24 hours:

The Guest Support Services Team (407-817-8215​ press Opt. 1 then Opt. 3) will need to confirm if the room is available for guests arriving within 24 hours.

Pet Sitting Services:

Pet sitting services can be arranged for guests through the hotel’s concierge. Since these services are not provided by Loews Hotels, we cannot be held responsible for any pet service engaged by guests.

Requirements

• ​Pet(s) should have all recommended vaccinations (required by the state of Florida) currently up-to-date, and guest agrees to obtain and provide current records from a licensed veterinarian regarding their pet(s) should Loews Hotels request this information at any time.

  • Guests must also confirm that their pet(s) does not have any communicable illnesses or diseases. Guests also agree that at all times while on the property they will ensure their pet complies with all relevant laws and regulations of the jurisdiction the property is located in, including any laws or regulations.

• ​Upon check-in, every dog or cat receives welcome gifts including a name tag, bowl, and special treats. A “pet in room” sign lets our housekeeping staff know that a pet is in residence. At mealtime, Guests can also order food for their pet from the gourmet room service pet menu developed by in-house chefs in conjunction with a licensed veterinarian.

• ​Guests with pets must be booked into a pet friendly room category (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one). Pet friendly rooms include:

  • Loews Portofino Bay Hotel: Garden View & Bay View rooms only.

  • Hard Rock Hotel®: Garden View rooms only.

  • Loews Royal Pacific Resort: Standard rooms only. (Advertised online through external partners only)

  • Loews Sapphire Falls Resort: Standard rooms only. (Advertised online through external partners only)

    • Lagoon View Rooms, one Kids Suite and one Sapphire Suite are available as pet friendly options through the Guest Contact Center (GCC). The Guest Support Services team at the GCC will need to confirm availability for the Kids Suite or Sapphire Suite before booking.

  • Universal's Cabana Bay Beach Resort, Universal's Aventura Hotel, Universal's Endless Summer Resort - Surfside/Dockside Inn & Suites: Allow service animals only. Pets and emotional support animals are not allowed.

  • Club rooms do not participate in the program.

• ​Pets should be leashed or restrained at all times in public spaces in the hotel or on the property.

• ​Dogs may be walked in designated areas only.

• Pets should always be supervised while in the hotel common areas and we strongly recommended for them to be supervised at all times while in the hotel room.

• Guests are responsible for pet waste clean-up inside the hotel and throughout the property grounds. Guests are responsible for all personal injuries and/or property damage related to their pet(s).

• If the dog’s behavior results in complaints by other guests, the owner may be asked to board the dog in an outside shelter.

• ​A $10 per hour “time out” fee is assessed by Loews Hotels if a pet must be removed from a guestroom for noise complaint if the owner has not been reached or available to address the situation.

• ​Guests should display the special Loews Loves Pets “Do Not Disturb” sign to alert housekeeping that a pet is in residence.

• Guest agrees to indemnify and hold harmless Loews Hotels, the hotel, its operators and owners and their respective affiliates from all liability and/or damage suffered because of their pet(s). Loews Hotels reserves the right to remove guests whose pets are deemed noisy or disruptive.

Restrictions

• ​Loews Hotels allows a maximum of 2 pets per room. The pet fee listed above is for both pets.

• ​Pets of any shape or size can go into pet friendly rooms only and require a cleaning fee. “Dangerous” pets such as alligators, venomous snakes, lions, tigers, etc. are not accepted in any of the hotels.

• ​Pets are not allowed in food & beverage, pool or fitness center areas, shuttle, and Water Taxis.