Universal Hotel Buses

• ​Schedule: Runs every 10-20 minutes, depending on the UOR Hotel that the guest is staying at and their destination.

• ​Hours: starts running one hour before Early Park Admission and one hour after CityWalk Closing

• ​Drop-Off Location: Transportation Hub for Universal Islands of Adventure and Universal Studios Florida

• ​Cost: Complimentary

• ​Volcano Bay: All Universal Orlando Resort Hotels, except Cabana Bay and Aventura Hotel provide shuttles from the resort directly to Volcano Bay.

Water Taxies

• ​Schedule: Runs every 15-20 minutes

  • Runs based on weather conditions

  • ​Drop-Off Location: CityWalk

• ​Hours:

  • Begins 1 hour before Early Park Admission.

  • The Water Taxies run from CityWalk to the hotels until one hour after CityWalk closing time.

Water taxies transport Guest from the following hotels: Loews Portofino Bay Hotel, Hard Rock Hotel®, Loews Royal Pacific Resort and Loews Sapphire Falls Resort.

Walking Paths

Walking paths connect all of Universal Orlando Resort Hotels to Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk.

Volcano Bay Transportation 

• Schedule: Transportation to Volcano Bay will begin one (1) hour prior to Early Park Admission and will conclude at park closing.​

• Capacity: The 40-foot shuttle buses accommodate approximately 80 people when fully loaded.

• ADA Compliance: All shuttles feature state of the art ADA ramps and two (2) tie-down locations for wheelchairs and ECVs.

• Travel Time to CityWalk: During high peak season it could take from 25 to 30 minutes to get from Volcano Bay to CityWalk.

Hotel Guests

On-site Hotel Guests (excluding those at Cabana Bay Beach Resort and Universal's Aventura Hotel) will enjoy complimentary shuttle bus transportation to Volcano Bay.

• Schedule: Runs continously with a maximum wait time of 15 minutes between pick-ups​

  • Shuttle buses will continue transportation back to the hotel until the park sweep is clear which is typically 60 minutes after the published park closing time.

• Shuttles: These shuttles are from the existing fleet of blue resort shuttle buses themed with different characters.

  • On-site hotel guests should only use the blue resort buses.

  • Each bus has a marquee located on the front, side and rear which will feature the destination of the shuttle.

    • From the hotels, guests will see “Volcano Bay” OR “Universal Studios, Islands of Adventure and CityWalk” rotating every 3 seconds on the marquee.

    • From Volcano Bay, the marquees will feature “Royal Pacific and Sapphire Falls” and “Portofino Bay and Hard Rock”.

Day Guests

There are no parking garages or valet parking at Universal Volcano Bay. Guests will park in a dedicated section of the Universal CityWalk parking garages and take one of the Volcano Bay Shuttles in the bottom floor of the parking garage.

When visiting the park it is more convenient for guests to self-park in the Universal Volcano Bay dedicated section of the Universal CityWalk garages where they will access the park shuttle bus rather than using valet parking.

• This is the same for Premier Passholders

Drop Off

• ​There is no drop off in front of Volcano Bay.

• ​Guests can be dropped off at the CityWalk Drop Off Location.

• Guests visiting Universal Volcano Bay should follow directional signs across the resort to the dedicated Volcano Bay parking section on the first level of the Universal Orlando parking garage. From there, guests will board the complimentary Volcano Bay shuttle to the park's entrance.