Reserve Assignment Notification
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Assignments for Reserves will be made available no later than 1930 HDT. All Reserves scheduled to be available for the following day (except those currently working a pairing) must ascertain their assignment between 1930 and 2400 HDT by utilizing one of the automated means:
The automated communication system may be accessed by calling 1-800-FLT-LINE, and following the prompts.
➢ Assignment Information (Section 8.F.1.d.)
Reserves who receive an assignment via the automated communication system will be given the pairing number, check-in time, termination time and date, and the open position(s) on the pairing. If the pairing is not contained in the monthly bid schedules, the Company will provide information regarding the complete assignment including layover points, hotel and hotel telephone number, length of layover, length of duty day and scheduled return to base.
The image below is an example of a “Priority Message” screen that will appear in CCS starting at 1930 HDT. Reserves available for the following day will receive a “Reserve Acknowledgement” here. They may either “Acknowledge & Delete” the advisement, or “Acknowledge & Save” the advisement.
Below is an example of an acknowledgement screen after receiving a pairing assignment:
Whether using the automated communication system or CCS to ascertain an assignment, a Reserve will receive one of the following assignments for the next day:
➢ A specific pairing: The Flight Attendant is free from contact after having fulfilled current-day Ready Reserve responsibilities, if any. Report to the departure gate at check-in time.
➢ A Standby Reserve assignment: The Flight Attendant is free from contact after having fulfilled current-day Ready Reserve responsibilities, if any. Report to the domicile and call scheduling at check-in time using the designated telephone.
➢ Ready Reserve: The Flight Attendant is required to remain available for contact in accordance with Sections 8.H.4-6. and described in the Ready Reserve Phone Availability section of this guide. A Reserve so assigned must be able to report within three (3) hours.
➢ Released (RLSD): The Flight Attendant is free from contact until the evening prior to their next day of availability once they have fulfilled current-day Ready Reserve responsibilities, if any. No reduction in Reserve minimum guarantee is associated with the Release.
A Reserve is responsible for any assignment made during the 1930 assignment process, whether or not they have acknowledged the assignment via the automated communication system or CCS.
IMPORTANT NOTE: A FLIGHT ATTENDANT ASSIGNED FOR THE FOLLOWING DAY AS PART OF THE 1930 PROCESS AND WHO IS ON READY RESERVE STATUS FOR THE CURRENT DAY MUST REMAIN TELEPHONE AVAILABLE UNTIL MIDNIGHT.
NOTWITHSTANDING THE ABOVE AVAILABILITY REQUIREMENT, ONCE ASSIGNED FOR THE FOLLOWING DAY, A CURRENT-DAY READY RESERVE MAY CONTACT CREW SCHEDULING AND REQUEST TO BE RELEASED FOR THE REMAINDER OF THE CURRENT DAY, SUBJECT TO OPERATIONAL NEED.