The following screen will appear. To open a request form, click on “Create New Request”, as shown: 

Flight Attendants who have either completed a whole line trade or are on a Partnership/Jobshare for the bid month will not be able to use the CCS form to submit a restoration request at this time. On the CCS form, there will be a question for both scenarios and if the Flight Attendant answers “Yes” to either question, they will be prompted to go to Help Hub to submit their request. Click on the link to open a “Help Hub ticket”, as shown: 

If both questions have been answered as “No”, the screen will display the number of reserve days (up to four days) that can be restored to their line. 

Days that are restorable are indicated by the “+” appearing on the days in the bid packet. In the example below, the Flight Attendant was awarded line 6233 which allows off days on 8/6, 8/7, 8/13 and 8/14 to be restored, as shown: 

The Flight Attendant may elect to restore all of those four dates, as shown: 

If attempting to select less than the maximum number of restorable days of availability, Flight Attendants may be limited to selecting only specific dates, as the selection of others may create a short block (less than three days of availability). For those combinations that cannot be restored, a reason will be displayed to explain why. 

In this example, the Flight Attendant is attempting to restore two of the four days. Once the “2 Days” radial button is selected, the system will check all possible combinations for the number of days that were selected and display which days can be restored. The screen expands to show a list of combinations the Flight Attendant is able to select. The Flight Attendant’s calendar is also displayed, as shown: 

The invalid options also appear but the display is greyed out as they are not selectable. Those options would create a short block, as shown: 

Once the desired days are selected, click the “Submit” button, as shown: 

Successful transactions will display the following confirmation message and the Flight Attendant’s Master Schedule will be immediately updated with the restored days of availability. Click on the “Dismiss” button to clear the message: 

If transaction is unsuccessful, it will display the following message. Click on the “Try Again” button to clear the message and return to the request form. 

At the bottom of the screen, the “Report” section will display all attempts made, whether successful or failed, with the status of the request, as shown: 

The “History” section of the Master Schedule will also display the transaction, as shown: 

In a second example, the Flight Attendant has line 6001. The bid packet shows the restorable OFF days are 8/26 through 8/29, as indicated by the “+”, as shown: 

However, in a situation where the Flight Attendant has since traded away OFF days on 8/28 and 8/29, when attempting to restore days of availability, all four dates appear but the invalid options are be greyed out and not selectable, as shown on the following page:

If you hover the mouse over the dates that are greyed out, it will display a tool tip showing the reason why those days are not able to be restored, as shown:

Flight Attendants can either try another selection or click on the “Help Hub ticket” link to dispute the failed transaction.