Ceraso, A. (2013). How can technical communicators plan for users. In Solving problems in technical communication. Eds. Johnson-Eilola, J. and Selber, S. Chicago, IL: University of Chicago Press. pp. 237-261.
Hart-Davidson, W. (2013). What are the work patterns of technical communication? In Solving problems in technical communications. Eds. Johnson-Eilola, J. and Selber, S. Chicago, IL: University of Chicago Press. pp. 50-73
Ross, D. G. (2013). Deep Audience Analysis: A Proposed Method for Analyzing Audiences for Environment-Related Communication. Technical Communication, 60(2), 94–117.
Turns, J., & Wagner, T. S. (2004). Characterizing Audience for Informational Web Site Design. Technical Communication, 51(1), 68–85.
Summary of Research on Audience
This page was created by James Lee