This course will introduce students about new management thinking applicable to Property Management such as Business Process Re-Engineering, Quality management, Strategic management, Risk Management, Marketing, Conservation, Duties and Liabilities in Property Management. These will enhance the knowledge and acquire the skills in upgrading the Property Management organization for future needs.
1. New management thinking and property management
1.1) Introduction to new management thinking
1.2) Continuous process improvement and benchmarking
1.3) Business Process Re-engineering (BPR) in property management
1.4) Quality assurance in property management
1.5) TQM in property management
1.6) Introduction to strategic management
1.7) Strategic property management
2. Risk Management
2.1) Introduction to risk management
2.2) Risks related to real property
2.3) Managing risks in property management
3. Portfolio Management
3.1) The concept of portfolio management
3.2) The portfolio management in property management practice
4. Marketing Management
4.1) Property market characteristics
4.2) Marketing management in property management practice
5. Computers in Property Management
5.1) Benefits of computer in property management activities
5.2) Areas of computerisation in property management
5.3) Relevant property management software
6. Property Management: Conservation and the environment
6.1) Introduction to environmental issues
6.2) The property management and conservation
6.3) The future of property management through sustainable practice
7. Duties and Liabilities in Property Management
7.1) Occupational Safety and Health in property management
7.2) Duties and liabilities of property manager