Frequently Asked Questions
New Student Package
Click on the title of the topic you wish to view from the list below.
If you need further help, no problem! Click the item "Further Assistance" in the list below. To select another New Student Package topic, click the back button on your browser or click the three lines on the top left of the page, then click "New Student Package".
How to Request a Device for Attending Virtual School
Guide created by Tamia S.
To request a device for virtual learning, you will need to have your parent/guardian to contact the principal by email at nick.rowe@tdsb.on.ca or by phone at (416) 393-8240.
Once they have it ready, they can otherwise send it to you or you have to pick them up.
How to Request Internet for Attending Virtual School
Guide created by Tamia S.
To request for internet access, you’d have to go into your Settings > Network.
Go to “Add Connection” > “Add Wi-Fi…”.
Put in your SSID code and Security.
Click “Connect”.
How to Reach Out to Your Teacher Using Brightspace
Guide created by Tamia S.
To find out what your teacher’s email is, you can otherwise ask them in a zoom call or you can find them in the course outline which is in Content.
Click on the Messages icon then click on “Email”.
Once you’re there, click on “Compose”.
Enter your teacher’s email and a subject (eg. Homework Help or Question). Then enter what your question/problem is.
After you’re done, click “Send” and wait for your teacher to respond to you.
How to Reach Out to Your Teacher Using Gmail
Guide created by Tamia S.
As said before, to find out what your teacher’s email is, you can otherwise ask them in a zoom call or you can find them in the course outline which is in Content.
After you’ve found your teacher’s email, you go to your Gmail at the top right.Â
Go up to the search bar then copy and paste your teacher’s email.
Click on the email that’s beside the message symbol then write the Subject (eg. Homework Help or Question) and what you need help with.
After you’re done, click “Send” and wait for your teacher to respond to you.
How to Contact Your Guidance Counselors
Guide created by Keerthana V.Â
You can contact your guidance counselor by asking your teacher, checking your Brightspace homepage or in Google Classroom.Â
You can join the Guidance Google Classrooms to know what’s going on in VSS.Â
Grade 9/10 - https://classroom.google.com/c/NTI5NjA0NzI2NDQw?cjc=2jioycoÂ
Grade 11/12 - https://classroom.google.com/c/NTI5NjA0NzgwOTcx?cjc=pmszoigÂ
Priya Mistry (A to F) - priya.mistry@tdsb.on.caÂ
Christopher Thomas (G to O) - christopher.thomas@tdsb.on.caÂ
Nalinee Dindial (P - Z) - nalinee.dindial@tdsb.on.caÂ
Library/Tech Support: aaron.piercey@tdsb.on.caÂ
Copy and paste the email address of the guidance counselor based on your last name and send them an email asking your question or whether you can book an appointment.Â
How Do I Use The Discussions In Brightspace?
Guide created by Keerthana V.Â
In your brightspace shell, go to the “Discussions” icon.
Go into your discussion thread that your teacher assigned to do.
Click on “Start a New Thread”.
Title the subject of your thread then type (You can add attachments too if your assignment requires it).
Once you’re done, click on “Post”.
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