Vonage☎️

• Our main phone number 732-462-8343 is the number you should give to the client. This number is also text enabled so the customer can text us. They only need to know 1 number.

Apps 📱

• Download the Mac or PC App

• Tutorial 

Voicemail

• Vonage Business AU | Answer | Set Up Voicemail and Greetings (set greeting and voicemail)

• Personal Voicemail

Hi, this is (name). I am either away from my desk or on the line assisting another client.

If you need immediate assistance please press 4.

Please leave a brief message with your name and number and I will contact you.

Please note coverage cannot be bound or altered via this voice messaging system. Thank you and have a good day.⚠️

Change your personal voicemail in Vonage with the following options:

• • Read this article

  • Select End User

Vonage greeting

• Out of Office Greeting Vonage Business - (18) Vonage Business - 14 April 2023

Web Launcher

• Web Launcher 💻

• Ezlynx URL

• Make sure to select: Launch on calls I answer* Not all calls.

Vonage Ezlynx Connection

• Vonage/Ezlynx Connection (make sure to select Vonage Voice and not on demand or company call recording) Use your Vonage credentials to login

• Article for reference (need to be logged in to EZ to see this) If it is not working for you click question mark in left hand corner and search How to enable VOIP Vonage Integration 🔍 

• Integration problems - Just make sure you are completely logged out of Vonage and re-boot, log back in and integration should work.🔄 On your Connect - My Integrations you should see Active for Vonage, if it is In-Active you will need to update the integration process.