Selective

About Selective

•  A+ Rated: Highly rated by A.M. Best.

• Local: Based in Branchville, NJ.

• Established: In business since 1926.

• Customer-Focused: Known for strong customer service.

• Tech-Savvy: Leakbot and Ting 

• Reliable Claims: Streamlined claims processing.

Key coverages or benefits (endorsements) 

Auto and home - Selective

Home 

• Protective Device Discounts

• Loss Free Discount

• Good Payer Discount

• Affinity Discount

• Advance Quote Discount

• Discount for Hail Resistant Roof

• Bookroll Discount

• Intra-Agency Transfer Discount

• Selective Partnership Program

Auto

• Advance Quote Discount

• Affinity Discount

• Student Away at School Discount

• Intra-Agency Transfer Discount

• Next Generation Discount

• Selective Partnership Program

• Paperless Discount

• Leakbot

• Ting

Selective Insurance Company has announced a change in its process for re-underwriting in-force homeowners' policies. Previously, they used questionnaires to gather information about insured properties. Based on feedback, they are moving to a more streamlined approach using self-inspection tools provided by Mueller Reports.

Key Changes

• Moving Away from Questionnaires: Selective will no longer send out questionnaires to insureds. This change is in response to feedback received from agency partners.

• Mandatory Self-Inspections: Instead of questionnaires, insureds will be required to complete a self-inspection of their property using a tool provided by Mueller Reports. These inspections are mandatory.

• Hazardous Conditions: Selective will review the self-inspection reports to identify any potentially hazardous conditions.

• Communication:

  • Insureds will be notified of any hazardous conditions that require attention.

  • Agencies will be informed of any hazardous conditions that affect insurability, along with the requirements needed to maintain coverage.

  • If any additional information is needed then they will send a letter to us and insured Donna Clementoni 

Impact on Agencies

• Courtesy Calls: Agencies will receive courtesy calls if Selective is unable to reach insureds to schedule the self-inspection.

• No Questionnaires: You will no longer need to assist clients with filling out questionnaires.

• Focus on Self-Inspection Support: Your role will shift to supporting insureds through the self-inspection process and ensuring they understand the importance of completing it.