Getting Started

Welcome! All new employees are provided a technology overview that includes; how to log in, access applications, where to get support and/or training, plus more...

New Employee Technology Overview - Topics Covered

Network Credentials

Employees have a user ID for logging into computers on campus, accessing applications via mySJF. 

mySJF

Faculty and Staff Community

mySJF provides easy access to many applications/services within the launchpad. 

Access applications via the launchpad:

OIT Service Desk

The Service Desk is the primary contact for all technology support issues

The walk-up service desks, located in the Academic Computing Center in the basement of Kearney and the Learning Commons on the first floor of the library. 

Additionally, OIT provides the ability to submit a ticket directly to the OIT Service Desk, go to:
Submit a Ticket   

The DePeters Family Center for Innovation and Teaching Excellence

The DePeters Center provides the Fisher community with collaborative leadership for the design and delivery of innovative teaching and learning activities.

Wireless WiFi

All faculty, staff, and students can connect to “SJFC-WiFi” using their network credentials. This is a WPA2 Enterprise wireless connection which will allow you to connect to the college’s main network through a secured encrypted connection. 

The second network “SJFC-Guest”, will be available for any guests on campus. Guests can connect to and access the Internet via a standard set of protocols. This is an open and unencrypted Wi-Fi connection that provides access to the internet with no access to campus resources i.e., printing.  Additional information provided by OIT.

Initial Voicemail Setup

To access your voicemail, press the messages button on the keypad or dial x8014, and follow the prompts. Your default password is 0000 (four zeros). Once you enter 0000, follow the tutorial to set up your voicemail box. 

If you are accessing your voicemail from off-campus, you can access it by dialing (585) 385-8181. Additional information for using your phone or voicemail is available on the OIT or by contacting the OIT Service Desk

Network Printers

Please contact the OIT Service Desk to request use of a Network Printer via, email oitservicedesk@sjfc.edu or phone 585-385-8016. 

Instructional Technology Enhanced Classrooms - ITEC

St. John Fisher offers a variety of labs and technology classrooms, each with their own resources. An Instructional Technology Enhanced Classroom (ITEC) contains technology used to enhance the learning process. For more information on available equipment within specific classrooms and labs available via OIT

Media Requests (equipment)

Should you need to request the use of any media equipment for any of the ITEC “smart classrooms” you can enter a request via the internet.  Media Request Form

 When using educational technology tools, be FERPA aware. To learn more, visit the Registrar's FERPA Guidelines site.