Is Mindvalley A Legit And Reputable Company?

When it comes to self-improvement platforms, Mindvalley (complete review is here) stands out with its unique programs and compelling promises. Yet, like many of you, I approached it with a blend of curiosity and skepticism. You see, the Internet is littered with mixed reviews, and it's often hard to separate the wheat from the chaff. So, I decided to take a deep dive into Mindvalley's world - examining its reputation, customer feedback, and response to issues. And now I will share with you what I found out.

Mindvalley's Reputation

In the expansive universe of self-improvement, Mindvalley has certainly carved a niche. With a history spanning over two decades, they've been at the forefront of online learning in personal growth. But as with any established entity, opinions vary. Some hail it as life-changing, while others tread more cautiously.

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Trustpilot Rating: What Customers Really Think

A beacon for customer sentiment, Trustpilot shows an impressive score for Mindvalley – a testament to many satisfied learners. With over 6,888 reviews and a TrustScore of 4.5 out of 5, it's clear that a significant number of users have found value in their programs. But let's not forget, it's often the disgruntled voices that are the loudest online.

BBB Rating: A Mixed Bag Of Feedback

On the Better Business Bureau (BBB) platform, the picture is a bit different. Mindvalley has faced some criticism, primarily concerning billing and subscription issues. Yet, what's noteworthy is their responsiveness. They seem to tackle each complaint with a willingness to resolve, albeit the response time varies.

Mindvalley On Google Reviews: A Closer Inspection

Google Reviews paints a more nuanced picture. With a 3.1 rating based on 106 reviews, it's evident that experiences vary widely. However, it's crucial to understand that Google Reviews often attract those looking to air grievances more than share praise.

Dealing With Issues: A Responsive But Flawed Approach?

Mindvalley's approach to addressing customer issues is commendable, yet not flawless. Their responses on BBB indicate a proactive stance, though the delay in addressing concerns is a recurring theme. It's a similar story on Google Reviews – a willingness to engage, but not always to the satisfaction of the customer.

Who Is Behind Mindvalley? 

Let's dive into the world of Mindvalley, starting with its founder and CEO, Vishen Lakhiani. Vishen, a notable figure in the self-improvement industry, founded Mindvalley in 2003 with a vision to revolutionize learning and personal growth. His background is quite fascinating - he studied Computer Engineering and Electrical Engineering at the University of Michigan and later pursued a career in Silicon Valley, which he left to embark on this transformative journey with Mindvalley. He is also an author, with books like "The Code of the Extraordinary Mind" and "The Buddha and the Badass" under his belt, reflecting his passion for blending entrepreneurship with personal development.

Where Is Mindvalley Located: The Global Reach And Headquarters

Mindvalley's headquarters, nestled in the vibrant city of Kuala Lumpur, Malaysia, stand as a testament to its far-reaching influence. Additionally, Mindvalley has extended its wings to Europe with an office in Tallinn, Estonia. This dual-location approach not only enhances its global reach but also reflects the company's commitment to a diverse and international approach to personal development.

Mindvalley's Workforce And Company Culture

As of my last update, Mindvalley employs between 201 to 500 individuals, contributing to its dynamic and evolving workforce. The company has seen significant growth over the years, with revenue ranging from $25 to $100 million (USD). This growth is not just in numbers but also in the diversity and talent that the employees bring to the table.

Inside Mindvalley: A Glimpse Through Glassdoor Reviews

Positive Aspects Noted by Employees:

• Supportive team environment

• Good work-life balance

• Dynamic and ever-changing workplace.

• Opportunities for personal growth and career development

Areas for Improvement:

• The need for more engaging work.

• Clearer appraisal policies and communication with HR

• Better career progression expectations

Employee Feedback Highlights:

"Great environment, learned a lot" - Marketing, Former Employee, Kuala Lumpur.

"Smart People, Flexible work" - Senior Data Analyst, Current Employee, Kuala Lumpur.

"Fantastic education in marketing" - Anonymous Employee, Former Employee, Kuala Lumpur.

Does Mindvalley Practice What It Preaches?

The real question that arises is whether Mindvalley's internal practices mirror its public teachings. From employee reviews and insights, it seems that Mindvalley strives to create an environment that encourages personal growth, a core tenet of its public message. However, like any growing company, it faces challenges in management styles, operational changes, and maintaining the balance between a fast-paced work environment and employee well-being.

The overall sentiment suggests that while Mindvalley has areas to improve upon, particularly in management and operational clarity, it largely succeeds in fostering a culture of growth and dynamic change – principles that it passionately advocates for in its courses and public teachings.

Contacting Mindvalley

For those seeking to engage with Mindvalley or require support, the company offers a streamlined approach.

Primary Contact Method: support.mindvalley.com

Optimal Communication Channel: WhatsApp provides a modern and accessible way to connect.

As you can see, Mindvalley's global locations, diverse workforce, and commitment to personal growth reflect its core mission. While embracing rapid change and innovation, the company continues to navigate the complexities of scaling up and maintaining its unique culture.

The Author Network: Collaborative Brilliance

Mindvalley's approach to collaboration with authors and thought leaders is nothing short of extraordinary. They have crafted a unique ecosystem where authors are not just contributors but integral partners in their journey. This collaborative model is based on mutual respect and shared vision, attracting some of the most innovative minds in the industry. By working closely with these thought leaders, Mindvalley ensures that their content is not just informative but transformative.

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Mindvalley Authors

• Vishen Lakhiani: Founder of Mindvalley, Vishen is a well-known figure in personal growth and development. His work, including "The Silva Ultramind System," often blends technology, mindfulness, and personal transformation techniques.

• Marisa Peer: A world-renowned speaker, therapist, and best-selling author, Marisa is known for her work in Rapid Transformational Therapy (RTT) and courses like "Uncompromised Life" and "Rapid Transformational Hypnotherapy for Abundance."

• Jim Kwik: Famous for his expertise in memory improvement and brain performance, Jim Kwik is a celebrity brain coach and author of "Limitless," helping people unlock their full brain potential.

• Paul McKenna: A British hypnotist, behavioral scientist, and best-selling author, McKenna is known for his work in the field of mind and behavioral change, and his courses like "Total Self-Confidence" and "Everyday Bliss" reflect this.

• Ken Honda: Known as Japan’s foremost financial educator, Ken Honda's teachings focus on creating wealth through happiness and contentment. His works integrate financial strategies with personal development.

• Christie Marie Sheldon: An intuitive healer and energetic coach, Christie is known for her work on energy and consciousness, including her popular course "Unlimited Abundance."

• Ben Greenfield: A prominent figure in health and fitness, Ben Greenfield's approach combines biohacking, fitness, and wellness. He is known for his holistic and science-based approach to health.

• Maye Musk: A model, dietitian, and speaker, Maye Musk’s influence spans across the fashion and wellness industries. While less known for self-help content, her inspiring career adds a unique dimension to Mindvalley's offerings.

• Regan Hillyer: An entrepreneur and self-made millionaire, Regan specializes in helping others achieve personal and professional success. Her course, "The Art of Manifesting," is very popular, and one of my personal favorites.

• Ronan Diego de Oliveira: As a health and fitness expert, Ronan brings a focus on physical well-being to Mindvalley. His course "10X" is about enhancing fitness and health.

• Niraj Naik: Known for his work with breathwork and wellness, Niraj Naik's "Breathwork for Life" focuses on using breath control to improve physical and mental health.

• Jeffrey Allen: A spiritual teacher and energy healer, Jeffrey’s "Duality" course is designed to help people tap into their spiritual and energetic potential.

The roster of authors and experts associated with Mindvalley reads like a who's who of the self-help and personal development world. These thought leaders are more than just names on a webpage; they are the beating heart of the Mindvalley experience. The authors actively engage in creating courses, conducting live sessions, and interacting with the Mindvalley community. This level of involvement serves as a significant validation of the company's credibility and commitment to quality.

These authors, known for their expertise and integrity, would not align themselves with a platform that doesn't match their standards. Their willingness to collaborate with Mindvalley and contribute to its courses is a testament to the company's reputation and effectiveness. This seal of approval from respected figures adds an extra layer of trust and reliability to Mindvalley's offerings.

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