Troubleshooting

In-game Text looks like ????????????A???????????

Change your Region to Japanese.

Control Panel -> Region -> Administration -> Language for non-Unicode Programs -> Japanese.

In-game Errors

Version Error: Patch your game.

Nothing happens when I try to launch the game either through the Launcher or GundamOnline.exe

1. Make sure you are launching the game through the ./data shortcut.

2. Make sure Windows isn't running in Test Mode.

Diagnostics Tool

If your game still won't launch properly, use the MSGO Error Diagnostic Tool.

Step.1

Download the BNO Error Reporter. Remember the location you place it because that is where the error report will be generated.

Run the BNOErrorReporter.exe. Nothing should happen. This is normal.

Step 2

Change your computer's clock to Japan Time (GMT +9), then patch and launch your game using the orange Game Start button.

Step 3

Once you've unsuccessfully tried to launch your game, go to the directory where you placed the Error Reporter and open up the generated error log txt.

The error codes won't match exactly, but they should contain these numbers.