2020-04-10 COVID

Notes by Sylvia

Emotional Intelligence

Emotional Regulation

PROPOSE TOOL: Berkeley Emotional Intelligence at Work Free Online Course Mindfulness Training

Words used:

• • Army

  • Anxiety

  • Stress

  • ANGER

  • Lack of resources

  • TIME- Lack of it, Need to Move Quickly-No time for Self-Demonstrate -Demonstrate efficiency-Death-

Issues:

• • Communication Difficulties

  • Conflict

  • Communication within system is not wise-Not efficient

  • Relational issues

Constraints:

• • TRUST

  • TIME

  • Technology

  • Cultural Issues

  • Stigmas

Desires:

• • To be seen and heard.

  • To see and hear each other

  • Positive emotional contagion

  • Solutions

  • Frameworks

  • Learning

  • Organizational Champions

Triggers:

• • ANGER not an “” acceptable” emotion vs Anxiety “anticipated” emotion.

  • EMPATHY seen as a vulnerable concept that needs to be explained to Administration and Staff as a needed concept.

KARPMAN TRIANGLE Theory accepted as a possible model.

Outside View Perspective:

• • Abandonment from system/society reignites deep rooted attachment issues..

  • PTSD from war zone-death levels-trauma-vicarious trauma

  • Lack of self worth. Self worth attached to hyper productivity.

  • Lack of choice/freedom and safety.

  • Inability to perform at a high level,perform high level medecine.

  • Fear of or inability/unwillingness to express vulnerability/gratitude.

  • Fear of requesting help,as seeing themselves as the ones who need help.

PROPOSE TOOL: Emotions Wheel for staff to carry. Allows for reflection and ability to identify and tune in with a range of emotions instead of using Anger as a blanket emotion.