Common questions
What should I do if I need To...?
Contact the General Engineering Student Support office
General Engineering is run by the Interdisciplinary Engineering Office that provides all student support.
We are located in D101, Sir Frederick Mappin Building, Mappin Street. You can email us on gen-eng-support@sheffield.ac.uk, or call us on 0114 222 7882
MISS OR LEAVE AN EXAM
During Exam Period, you should advise staff in the Interdisciplinary Engineering Office immediately if you are unable to attend an exam. If you are ill during an exam, or if illness causes you to miss an exam, you should consult the University Health Service, or see your home GP. During the Exam Period, certification by a doctor is required for all periods of sickness.
If you are ill during an exam you should report immediately to the invigilator. The invigilator will write a report about your circumstances which will be considered in the Exam Board.
Miss a lecture or seminar
If you are unavoidably absent from a single lecture, class, or other timetabled activity for a good reason you should initially apologise for your absence to the member of staff concerned. If you are absent for more than one session you should notify us by submitting a Self-Certification or Extenuating Circumstances form, with evidence if necessary.
Link: Attendance
Miss a lAB SESSION
Attendance at labs is compulsory and will not be rearranged. Extenuating circumstances may be considered.
Link: Attendance
Take a holiday during exams
Exams will be scheduled throughout the University's exam periods. Do not book holidays during this time.
Exams may be scheduled at any time during the Exam Period. It is not recommended that you book a holiday during this period. Exams will not be rearranged. A booked holiday will not be accepted as Extenuating Circumstances for missing an exam.
Link: University Exam Dates
Let us know that you can't make contact with your Personal Tutor
If you are unable to get in touch with your Personal Tutor, please contact gen-eng-support@sheffield.ac.uk and this will be looked into for you.
Appeal a grade
It is not possible to appeal academic judgement. However, if you feel that you have been unfairly treated, you can follow the University's Complaints and Appeals procedure. You should be able to demonstrate that there has been a procedural error or that there is new evidence concerning extenuating circumstances that was not made available to the examiners.
Book a breakout room
There are bookable breakout rooms for General Engineering students in the George Porter Building.
To book a room, email gen-eng-support@sheffield.ac.uk, specifying:
Date
Time from and to
How many people will be in attendance
Let someone know about a bereavement
If you suffer a bereavement and you feel that is has impacted your studies, you should submit an Extenuating Circumstances form.
Link: Coping with bereavement
Let someone know I am struggling at the moment
If you are struggling academically, you should speak to your Personal Tutor or Year Tutor for their advice and support. If you are having personal problems, you should speak to your Personal Tutor, Year Tutor or the Student Support Office.
Let you know I am thinking about leaving my course/the University
If you are considering leaving your course, you should speak to your Personal Tutor or Year Tutor for their advice and support. You can also discuss this with the Student Support Office.
Discuss medical concerns
The University Health Service (UHS) provide an effective service which is available for all students.
If you think you have a disability (including dyslexia) which may affect your studies, you should get in touch with the Disability and Dyslexia Support Service (DDSS) who can assess your need for support and help you to arrange any special requirements you may have for exams or day to day study.
If you think your medical problems are having an effect on your studies you should talk to your Personal Tutor and consider completing an Extenuating Circumstances (EC) form. You can also email gen-eng-support@sheffield.ac.uk, who can offer advice and support.
Ask about Studying Abroad
Please see Global Opportunities for more information, or speak to the General Engineering Course Director.