Competitor Analysis: NinjaOne
Last Updated: July 9, 2024
Last Updated: July 9, 2024
NCA/Trial Journey Overview
The trial is NOT auto-provisioned: the prospect has to leave a request for the trial and wait for the BDR to email it out.
BDR then schedules a call with the Sales Rep after collecting information from the prospect (see the screenshots below).
Even when the Trial is Requested over email, the trial access WILL not be granted.
The Trial Access link is only shared after or during the NCA Discovery / Demo call with the rep.
The rep is done by the single point of contact, a mix of SE / NCA sales rep.
No self-purchase and auto renewals in EULA even though they claim self-service.
Functionality Limitations and Minimum Requirement
3rd party patching is limited to 160 out-of-the-box titles.
3rd party patching can't uninstall as a setting.
They promote they have over 4,000 titles, and this will happen via a new partner, but this is not due for another 7 months or more.
MDM is limited as well and is in very early stages. You can not whitelist or blacklist applications.
Automation is based on basic "one-flow-action", not multilevel paths.
Patch Compliance Dashboards: Basic views - Our reports are better in terms of details and how to use them.
Functionality highlight: NinjaOne Policy Settings has a single configuration window, from OS patching to notifications.
Minimum requirement: The minimum barrier to entry is 150 EUR or 50 devices per month (offer price breaks depending on the economy of scale).
Additional Comments about NinjaOne Product
OS Patching functionality on the same level of effectiveness as Pulseway.
Integrations: They state customers shouldn’t buy all software from one vendor only (they defend the idea of opening the network to whatever tool you want. However, NinjaOne has NO built-in integrations with Bitdefender and SentinelOne .
PSA and Documentation: Although having built-in tools for PSA and IT Documentation, they pitch third-party brands: Halo and Hudu.
MDM Highlights: Available for both iOS and Android. Deployment via QR-Code. Ability to install applications.
MDM Lowlights: Can't control what apps users install - No black listing. They suggest alerts to notify you so you can run a manual command to uninstall (very manual).
Option 1: Ninja MSP Pro, MDM and BD GZ
250x Ninja MSP Pro + BD GZ @ 3.20 EUR per device
100x Ninja MDM @ 1.82 EUR per device
Unlimited training, support, and onboarding free of charge
Monthly bill is 982.00 EUR
Option 2: Ninja MSP Pro, MDM and BD GZ
250x Ninja MSP Pro + BD GZ @ 2.34 EUR per device
100x Ninja MDM @ 1.82 EUR per device
Unlimited training, support, and onboarding free of charge
Monthly bill is 767.00 EUR
As a part of the NinjaOne mid-year promotion, we can offer months 1-3 free of charge for a 12-month commitment. This is valid until 6pm on 28th June 2024.
** You can not buy Halo PSA from Ninja, if you want Halo PSA contract you will need to go directly to Halo PSA. So PSA will not be a part of NinjaOne contract.
Totally Unified Solution: All devices including mobile, business IOT and beyond. You can do so much from the Pulseway platform; monitoring, remote control, patching, automation and more!
Automation: Pulseway's automation engine is market leading with intuitive design, instructional messaging and the ability to design multi-path workflows and more. Pulseway's policies are configurable, repeatable and very useful.
Better Pricing : Pulseway now offers PAYG to deliver the flexibility our customers need and we offer DEEP discounts to beat NinjaOne on price - Beware NinjaOne's hidden fees!
Integrations: Pulseway has comprehensive integrations including backup, IT documentation, and security. You can manage so much from one screen. NinjaOne does NOT have as many integrations and often their integrations aren't as good.
Outstanding Mobile App: Pulseway has a market leading mobile app which delivers more functionality than Ninja One's mobile app. Ninja's Mobile app is limited in functionality and out of the box commands.
Patch Management: Pulseway makes patch management easy with out of the box compatibility with over 220 3rd party patches, enhanced patch notifications and patching visualization right on the dashboard!
Policies : Pulseway's policy management capabilities are vastly superior to Ninja One's. Pulseway has excellent capabilities including cumulative profiles, extensions, effective settings, and pre-built policy templates.