When content is flagged for spam in the Spam queue, it is collapsed and the OP is notified about the decision. If the OP disagrees with the decision, the OP can submit an appeal. The Spam Appeals queue reviews these appeals to help make sure moderation actions on Quora are fair.
Users submit appeals through a form. The decisions you make in this queue to overturn or dismiss appeals are reflected immediately on the content page. If you overturn the appeal, the content gets undeleted. If you dismiss the appeal, the content remains deleted. Users are notified when their appeal is overturned or dismissed.
Parts of the queue:
Appeal details: shows the user's notes on their appeal.
Original content state: shows the content (could be an answer, blog post, board, or inbox thread) and the label applied to the content in the Spam queue.
Current content state: shows the content. The current content state may say "Answer deleted" or otherwise shows the current content is deleted.
Follow these steps to process the queue:
Review the original content and the label applied to it in the Spam queue.
Only review the original content state. Ignore the current content state.
Select overturn to overturn the decision made in the Spam queue if:
The label applied in the Spam queue was incorrect.
Example: the original answer was flagged for spam, but it was not spam.
Example: the original answer was flagged for spam but contained another policy violation
Select dismiss to dismiss the appeal if:
The label applied in the Spam queue was correct.
Example: the original answer was flagged for spam, and it is indeed spam.
If the content in “Answer to Review” section is identical to “Near Duplicate Answer” and has the same promotional intent (i.e., the same product is being promoted and both answers are completely duplicate).