When content is flagged for platform policy violations in the Personal Attack queue, it is collapsed and the OP is notified about the decision. If the OP disagrees with the decision, the OP can submit an appeal. The Personal Attack Appeals queue reviews these appeals to help make sure moderation actions on Quora are fair.
Users submit appeals through a form. The decisions you make in this queue to overturn or dismiss appeals are reflected immediately on the content page. If you overturn the appeal, the content gets uncollapsed. If you dismiss the appeal, the content remains collapsed. Users are notified when their appeal is overturned or dismissed.
Parts of the queue:
Appeal details: shows the user's notes on their appeal.
Original content state: shows the content and the label applied to the content in the Personal Attack queue.
Current content state: shows the content. The current content state may say "Answer deleted" or otherwise shows the current content is deleted.
Follow these steps to process the queue:
Review the original content and take note of the label applied in the Personal Attack queue.
Only review the original content state. Ignore the current content state.
Select overturn to overturn the decision made in the Personal Attack queue if:
The label applied in the Personal Attack queue was incorrect.
Example: the original answer was flagged for hate speech, but it was not hate speech.
Select dismiss to dismiss the appeal if:
The label applied in the Personal Attack queue was correct.
An incorrect label was chosen but the content still violates one of the platform policies