When a comment is flagged for a policy violation in the Comment Policy queue, it is collapsed and the OP is notified about the decision. If the OP disagrees with the decision, the OP can submit an appeal. The Comment Policy Appeals queue reviews these appeals to help make sure moderation actions on Quora are fair.
Users submit appeals through a form. The decisions you make in this queue to overturn or dismiss appeals are reflected immediately on the content page. If you overturn the appeal, the content gets undeleted. If you dismiss the appeal, the content remains deleted. Users are notified when their appeal is overturned or dismissed.
Parts of the queue:
Appeal details: shows the user's notes on their appeal.
Comment content: shows the comment.
Report details: shows the label applied to the comment in the Comment Policy queue.
Follow these steps to process the queue:
Review the comment and the label applied to it in the Comment Policy queue.
Select overturn to overturn the decision made in the Comment Policy queue if:
The label applied in the Comment Policy queue was incorrect.
Example: the comment was flagged for spam, but it was not spam.
Select dismiss to dismiss the appeal if:
The label applied in the Comment Policy queue was correct.
Example: the comment was flagged for spam, and it was indeed spam.
The label applied in the Comment Policy queue was one kind of Platform policy violation but in reality the item violated another kind of Platform policy
Example: the comment was flagged for Harassment and Bullying but it was Hate Speech